We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We’re seeking a proactive Product Manager who can provide Product Support and Product Management while also helping with Digital App Services programs. You’ll work with a senior, product-led team to improve the end-to-end customer journey across channels, grounded in user research and data-driven insights. You’ll foster a culture of inclusion, experimentation, and continuous improvement, partnering with cross-functional teams to deliver real business impact, and adapt to various client environments and requirements.

What you’ll do

• Lead the integration of design, strategy, and research into product development, ensuring user-centered, data-informed outcomes that align with the business.
• Develop and drive a roadmap for Design, Strategy, Research, and Digital Services, balancing short-term priorities with long-term strategy.
• Collaborate with cross-functional teams on both the CI&T agency side and Client side (Engineering, Product, Content, Marketing, AfterSales, Controlling) to ensure coherence and alignment across initiatives.
• Partner with Lead Product Designer to ensure design solutions are grounded in user research and strategic objectives, driving engagement and loyalty.
• Translate user research and usability insights into actionable product decisions; iterate features based on feedback and data.
• Align product and service initiatives with market trends and strategic goals; develop Business Cases for new features and revenue opportunities.
• Promote cross-departmental collaboration, training, and best-practice resources to improve understanding of products and features.
• Champion inclusion and psychological safety, encouraging diverse perspectives and continuous learning
• Define and track success metrics (adoption, engagement, retention, satisfaction); use data to steer continuous improvement.

Qualifications

• 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services. Automotive and app services is a plus
• Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development.
• Excellent relationship-building and communication skills, collaboration skills, and willingness to learn. Able to build consensus with stakeholders at all levels and work amongst diverse cultures and teams
• Analytical thinker who uses data to inform strategy and drive improvements.
• Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams.
• Familiarity with Agile methodologies and iterative delivery.
• Bachelor’s degree in design, business, engineering, or related field; advanced degree or certification a plus.
• Proficiency in defining experiments, evaluating results, and translating insights into actions.
• Optional but valued: experience in automotive or mobility contexts.

Nice to have but not mandatory

• Experience with subscription-based features or digital services in automotive contexts.
• Design-sense or familiarity with how copy intersects with visuals.
• Data visualization and BI tooling experience (e.g., Tableau) to inform decisions
• French language Proficiency

What you’ll get in return

• A collaborative, inclusive environment that values clarity, impact, and craftsmanship.

• Real opportunities to shape the future of digital automotive and app experiences for a global audience

• Competitive compensation, benefits, and professional growth opportunities

Why join us?

• Competitive Salary
• Generous paid vacation days
• Unlimited sick time
• 100% paid health & dental benefits starting day one
• Annual profit-sharing distribution
• Retirement match
• Paid parental leave
• Dedicated career advisor
• And so much more…

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.