Resident Experience Coordinator (New Luxury Lease-up Community)
About the role
Job Description Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction and the first point of contact for prospective residents—helping to shape a warm, connected, and welcoming community.
Salary: $55,000 per year
What You’ll Get To Do
- Develop and implement initiatives that boost resident satisfaction and build a strong sense of community.
- Plan and host engaging resident events, programs, and activities.
- Act as a key liaison between residents and management, addressing concerns with empathy and efficiency.
- Conduct surveys to gather feedback and improve resident services based on insights.
- Collaborate with vendors and local partners to offer exclusive resident perks and promotions.
- Oversee the maintenance and functionality of resident amenities and facilities.
- Assist new residents with onboarding, ensuring a smooth move-in experience.
- Maintain accurate resident records and support the site team with administrative tasks.
- Manage purchase orders, contractor scheduling, and suite marketing efforts as needed.
- Respond professionally to resident inquiries—both in person and by phone—with a customer-first attitude.
- Recommend and implement service improvements in collaboration with the property team.
- Stay informed on industry trends to continuously elevate the resident experience.
Who You Are
- College Diploma in Business Administration
- Preferred knowledge/experience in Property Management
- Strong communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient with computer software, specifically MS Office
- Knowledge of Yardi preferred
- Patient and understanding with residents
- Team player who has the ability to multi-task in a fast-paced environment
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.
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Resident Experience Coordinator (New Luxury Lease-up Community)
About the role
Job Description Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction and the first point of contact for prospective residents—helping to shape a warm, connected, and welcoming community.
Salary: $55,000 per year
What You’ll Get To Do
- Develop and implement initiatives that boost resident satisfaction and build a strong sense of community.
- Plan and host engaging resident events, programs, and activities.
- Act as a key liaison between residents and management, addressing concerns with empathy and efficiency.
- Conduct surveys to gather feedback and improve resident services based on insights.
- Collaborate with vendors and local partners to offer exclusive resident perks and promotions.
- Oversee the maintenance and functionality of resident amenities and facilities.
- Assist new residents with onboarding, ensuring a smooth move-in experience.
- Maintain accurate resident records and support the site team with administrative tasks.
- Manage purchase orders, contractor scheduling, and suite marketing efforts as needed.
- Respond professionally to resident inquiries—both in person and by phone—with a customer-first attitude.
- Recommend and implement service improvements in collaboration with the property team.
- Stay informed on industry trends to continuously elevate the resident experience.
Who You Are
- College Diploma in Business Administration
- Preferred knowledge/experience in Property Management
- Strong communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient with computer software, specifically MS Office
- Knowledge of Yardi preferred
- Patient and understanding with residents
- Team player who has the ability to multi-task in a fast-paced environment
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.