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Protective Services Guard (11948)

Toronto Transit Commissionabout 20 hours ago
Greater Toronto Area
Mid Level
full_time

About the role

JOB INFORMATION

Requisition ID: 11948

Number of Vacancies: 1

Department: Special Constable Service (20000028) - Protective Services (30000330)

Salary Information: $32.62 - $40.79

Pay Scale Group: PSG1 (CAN/A/D/PSG1)

Employment Type: Regular

Weekly Hours: 40, Off Days: Various Shift: Various

Posted On: October 1, 2025

Last Day to Apply: October 15, 2025

Reports to: Supervisor, Protective Services Unit

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Overview

Responsible for safeguarding TTC facilities, assets, and personnel through vigilant monitoring and proactive security measures. Duties include overseeing surveillance systems, controlling access to sensitive areas, and responding promptly to emergencies with calm and coordinated action.

Support is also provided to other security teams through administrative functions, ensuring accurate documentation and seamless communication. These responsibilities reflect a strong commitment to safety, operational integrity, and the protection of TTC’s infrastructure and workforce.

Key Responsibilities

  • Monitor and secure TTC Revenue Operations and various satellite sites
  • Use surveillance systems to detect suspicious activity
  • Conduct security audits and write reports
  • Ensure security coverage across TTC locations; adjust schedules as needed
  • Enforce parking rules and issue tickets or warnings
  • Issue access cards and arrange building escorts
  • Report unsafe or unsanitary conditions
  • Maintain and troubleshoot security systems
  • Keep detailed logs and records
  • Respond to security incidents and patrol TTC properties
  • Coordinate staffing to ensure coverage and reduce risk
  • Support a respectful, inclusive workplace in line with OHRC and AODA
  • Participate in the TTC Customer Service Ambassador Program

Skills Required

Apply analytical skills

Communicate in a variety of mediums

Understand and apply relevant laws and regulations

Use office technology, software and applications

Qualifications

  • A combination of education, training, and experience deemed to be equivalent

  • Valid Ontario Class G driver’s license (non-probationary)

    in good standing. (see Drivers Abstract requirements)

  • Valid Ontario Security Guard license

  • Able to pass an enhanced background check

  • Knowledge of TTC properties and layouts is an asset

  • Familiar with Criminal Code, Trespass to Property Act, and TTC By-law No.1

  • First Aid/CPR and MLEO designation an asset

  • CPTED training and CPP/PSP certification is an asset

  • Understanding of accessibility and human rights legislation

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

About Toronto Transit Commission

Transportation, Logistics, Supply Chain and Storage
5001-10,000

The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America's third largest transit system, providing 1.7 million customer journeys every workday, or around 540 million rides per year.

The TTC has a proud record for providing safe, reliable transit. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design.

A full-service operator, the TTC is capable of undertaking virtually every activity in-house via our 14,000 dedicated and professional employees.

Toronto's transit system should match the experience of living in such a city: a high quality, accessible network that understands what our customers need and delivers what matters most to them. The TTC is committed to delivering a world-class transit system.