At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About The Position The Operations Manager oversees the Halifax laboratory’s operations, focusing on production from sample receipt to results delivery. Key responsibilities include meeting financial and operational targets by driving growth and managing costs, ensuring high client satisfaction through fast turnaround times to support revenue growth, and fostering a workplace culture centered on employee engagement, safety, quality, innovation, client retention, and people development.

Specific Responsibilities

• Promote a strong safety culture by communicating/upholding the ALS HSE policies and programs
• Actively support/lead the safety performance management of the business unit, including the achievement of HSE targets (individual targets and business targets)
• Actively support the quality program mandates, pursue the resolution of all deviations/deficiencies identified through the quality program (e.g., CARs), and foster a culture of continuous improvement
• Support the development of the annual operating budget
• Work with the broader regional management team to execute company priorities and strategies
• Meet or exceed all budgeted financial performance targets including ROS and EBIT
• Maintain a disciplined focus on cost management
• Drive the execution of innovation projects supporting brand leadership and competitive advantages
• Ensure productivity targets, particularly TAT, are met or exceeded with no compromise to the integrity of safety, quality, and reputation
• Consistently monitor and adjust staffing resources against actual and forecast workflow
• Actively participate in customer retention and business development campaigns, particularly those relating to the top existing customers and top potential opportunities
• Ensure human resources are effectively managed including recruiting, performance management, employee relations, attendance promotion and staff scheduling
• Maintain a continuous focus on employee development and cross training with a focus on identifying and growing key talent
• Embody the ALS Core Values and foster a workplace culture that consistently reflects these values
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• An unwavering commitment to employee safety
• Strong business acumen, coupled with the ability to interpret financial data, make effective decisions and execute any necessary changes
• A strong orientation towards service quality, technical innovation, and continuous improvement
• A history of actively engaging employees, supporting people development and growing key talent
• Able to effectively manage change in a dynamic environment and balance multiple priorities
• Excellent computer skills including use of MS Office Suite
• Excellent English communication skills, both verbal and written

Required Qualifications

• Completion of a recognized BSc. degree or technical diploma in chemistry or related field
• Minimum of 5 years of management experience in a production environment
• Familiarity with the Canadian environmental industry an asset

Physical Demands

• Able to sit at a desk and do general office work, which includes periodic sedentary tasks.
• Able to work with a computer screen for up to 8 hours per day.
• Able to wear issued personal protective equipment (PPE) when required.
• May be exposed to unpleasant odours.

Our Benefits Includes

• Structured wage increases.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs).
• Additional vacation days for years of service.
• Business support for education or training after 9 months with the company.
• Learning & development opportunities (unlimited access to e-learnings and more).

Please note: benefits vary based on employee status.

Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations Metis and Inuit persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How To Apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.