Top Benefits
About the role
Who you are
- You’ll thrive here if you’re energized by solving complex challenges, confident in leading executive conversations, and motivated by the opportunity to make a measurable difference in a fast-paced SaaS environment
- Confident & Assertive: Skilled at leading executive-level conversations and influencing outcomes
- Customer-Centered & Growth-Driven: Motivated by creating long-term value while driving account expansion
- Analytical & Strategic: Comfortable turning data into insights that shape strategy and customer outcomes
- Ambitious & Self-Motivated: Thrives in a fast-paced, high-growth SaaS environment where ownership and initiative are key
- Collaborative Influencer: Able to align cross-functional stakeholders to deliver on customer and company goals
- Detail-Oriented & Organized: Exceptional ability to manage complex programs and relationships with precision
- Qualifications
- 2–5 years in a customer-facing role (Customer Success, Account Management, or Consulting), ideally in SaaS
- Proven track record of identifying and closing upsell/cross-sell opportunities
- Experience leading strategic customer conversations, including renewals and expansions
- Strong negotiation skills and commercial acumen
- Tech-savvy and experienced in remote-first environments
What the job involves
- As a Customer Success Manager, you’ll ensure customers achieve outstanding outcomes with Cardata while also fueling adoption, expansion, and long-term partnerships. Acting as a trusted advisor to executives, finance leaders, and administrators, you’ll position Cardata as a strategic partner that fuels customer growth, compliance, and efficiency through every stage of the relationship
- Lead consultative onboarding, drive adoption and ROI, and proactively manage risks to set the stage for growth through upsell, cross-sell, and program optimization opportunities
- Act as a strategic advisor on compliance, cost optimization, and best practices to elevate customer outcomes
- Be a Trusted, Proactive Partner
- Build strong relationships with key stakeholders and lead executive business reviews that showcase data-backed value and growth opportunities
- Collaborate cross-functionally to deliver seamless customer experiences while championing customer needs in alignment with Cardata’s growth objectives
- Deliver Lasting Outcomes
- Create and deliver engagement strategies that deepen adoption, sustain long-term value, and strengthen customer loyalty
- Manage renewals end-to-end, negotiating terms and securing multi-year commitments where possible
Benefits
- Opportunity for career progression in a growing company
- Bonus scheme
- Opportunity to work remotely
- Flexible working hours
- Medical & dental benefits with 100% employer paid premiums
- Healthcare spending account
- Wellness spending account
- 15 days of vacation + additional time off throughout the year
- 3 pit-stop days (Cardata's version of mental health days)
About Cardata
Cardata is the fully-managed vehicle reimbursement platform for businesses whose employees use their personal vehicles for work.
With over 25 years of expertise, Cardata designs and administers end-to-end reimbursement programs that fit—combining simple mileage capture software, reporting tools, and compliance verification services to pay employees fairly and tax-free.
We do this by leveraging IRS regulations and a database of cost information to match employees with optimized reimbursements relative to their locations and job specifications. Programs include Fixed & Variable Rate Reimbursement (FAVR), Tax-Free Car Allowance (TFCA), and Cents per Mile Reimbursement (CPM).
Our comprehensive services make tax compliance accessible and keep costs low: simplifying field enablement while reducing liability, removing administrative burden, and ensuring long term cost efficiencies for your team.
Reach out to see how you can optimize your vehicle program!
Drive what matters with Cardata.
Top Benefits
About the role
Who you are
- You’ll thrive here if you’re energized by solving complex challenges, confident in leading executive conversations, and motivated by the opportunity to make a measurable difference in a fast-paced SaaS environment
- Confident & Assertive: Skilled at leading executive-level conversations and influencing outcomes
- Customer-Centered & Growth-Driven: Motivated by creating long-term value while driving account expansion
- Analytical & Strategic: Comfortable turning data into insights that shape strategy and customer outcomes
- Ambitious & Self-Motivated: Thrives in a fast-paced, high-growth SaaS environment where ownership and initiative are key
- Collaborative Influencer: Able to align cross-functional stakeholders to deliver on customer and company goals
- Detail-Oriented & Organized: Exceptional ability to manage complex programs and relationships with precision
- Qualifications
- 2–5 years in a customer-facing role (Customer Success, Account Management, or Consulting), ideally in SaaS
- Proven track record of identifying and closing upsell/cross-sell opportunities
- Experience leading strategic customer conversations, including renewals and expansions
- Strong negotiation skills and commercial acumen
- Tech-savvy and experienced in remote-first environments
What the job involves
- As a Customer Success Manager, you’ll ensure customers achieve outstanding outcomes with Cardata while also fueling adoption, expansion, and long-term partnerships. Acting as a trusted advisor to executives, finance leaders, and administrators, you’ll position Cardata as a strategic partner that fuels customer growth, compliance, and efficiency through every stage of the relationship
- Lead consultative onboarding, drive adoption and ROI, and proactively manage risks to set the stage for growth through upsell, cross-sell, and program optimization opportunities
- Act as a strategic advisor on compliance, cost optimization, and best practices to elevate customer outcomes
- Be a Trusted, Proactive Partner
- Build strong relationships with key stakeholders and lead executive business reviews that showcase data-backed value and growth opportunities
- Collaborate cross-functionally to deliver seamless customer experiences while championing customer needs in alignment with Cardata’s growth objectives
- Deliver Lasting Outcomes
- Create and deliver engagement strategies that deepen adoption, sustain long-term value, and strengthen customer loyalty
- Manage renewals end-to-end, negotiating terms and securing multi-year commitments where possible
Benefits
- Opportunity for career progression in a growing company
- Bonus scheme
- Opportunity to work remotely
- Flexible working hours
- Medical & dental benefits with 100% employer paid premiums
- Healthcare spending account
- Wellness spending account
- 15 days of vacation + additional time off throughout the year
- 3 pit-stop days (Cardata's version of mental health days)
About Cardata
Cardata is the fully-managed vehicle reimbursement platform for businesses whose employees use their personal vehicles for work.
With over 25 years of expertise, Cardata designs and administers end-to-end reimbursement programs that fit—combining simple mileage capture software, reporting tools, and compliance verification services to pay employees fairly and tax-free.
We do this by leveraging IRS regulations and a database of cost information to match employees with optimized reimbursements relative to their locations and job specifications. Programs include Fixed & Variable Rate Reimbursement (FAVR), Tax-Free Car Allowance (TFCA), and Cents per Mile Reimbursement (CPM).
Our comprehensive services make tax compliance accessible and keep costs low: simplifying field enablement while reducing liability, removing administrative burden, and ensuring long term cost efficiencies for your team.
Reach out to see how you can optimize your vehicle program!
Drive what matters with Cardata.