Salary: The salary range for this position is CAD $24.80/Hr. - CAD $24.80/Hr.

Summary:

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health. Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

Health Records Clerks are responsible for performing a range of clerical and record management duties including assembling, verifying, scanning, and storing patient records using electronic systems. Health Records Clerks also handles record retrieval, statistical reporting, offsite storage preparation, and the release of patient information for continuity of care.

What You Bring:

Education

• Grade 12, and one year’s recent related experience or an equivalent combination of education, training, and experience

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to keyboard at 40 wpm.

What We Offer:

• Competitive salary: As per the FBA Collective Agreement, $24.80/hour
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

Your Day to Day:

• Retrieves and updates patient records using computerized systems.
• Processes patient records, including assembly, verification, correction, and filing.
• Locates and delivers patient charts, referring unusual requests to management.
• Prepares and scans charts into electronic records, ensuring accuracy.
• Resolves documentation issues by following up with departments and correcting errors.
• Answers inquiries related to patient information release and directs problems to management.
• Performs reception duties, including answering phones, directing visitors, and providing information

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.