About the role
Stay At Home Nursing Inc. is seeking a compassionate, detail-orientedCare Designerto lead the planning and coordination of personalized home care services for clients across our service region. As a key clinical team member, the Care Designer plays a critical role in conducting in-depth assessments, developing individualized care plans, and ensuring that care delivery aligns with client needs, preferences, and health goals. This role bridges clinical expertise with client advocacy to ensure quality outcomes and satisfaction.
###Key Responsibilities:
Client Care and Care Design
- Conduct in-home assessments and build individualized care plans for each client, reviewing and updating every 8–12 weeks
- Design care that reflects not just clinical need but the full picture of who each client is — their preferences, their routines, their goals
- Conduct supervisory visits to assess care delivery quality, field staff–client compatibility, and to maintain trusted relationships with clients and families
- Act as the primary point of contact for clients and families on care questions, concerns, and planning — building the kind of trust that drives continuity and referrals
Field Staff Leadership
- Lead, mentor, and develop the PSW and nursing field staff within your care portfolio
- Support onboarding integration for new field hires — making sure they are prepared for their specific clients, not just paperwork-compliant
- Provide coaching, performance guidance, and, where necessary, formal disciplinary support in line with company policy
- Deliver or coordinate monthly education for your field team — keeping clinical skills current and care standards high
Scheduling and Operations
- Collaborate with the Scheduling Specialist to ensure your client portfolio has consistent, quality coverage
- Anticipate staffing needs and flag emerging gaps before they become crises
- Contribute scheduling intelligence — client preferences, caregiver–client fit, acuity signals — so that scheduling decisions are grounded in care reality, not just availability
Compliance and Documentation
- Maintain accurate, timely care plan documentation in AlayaCare
- Ensure your care portfolio meets all provincial and national regulatory requirements
- Handle confidential client and employee information with discipline and discretion
###Qualifications:
Required
Strong Asset
RN or RPN with active CNO registration
Experience in homecare or community nursing
Bachelor’s Degree or Nursing Diploma
Previous supervisory or team lead experience
1–2 years clinical experience
Familiarity with AlayaCare or similar platforms
Valid Ontario driver’s licence and reliable transportation
Experience with care planning documentation
Strong interpersonal and communication skills
Bilingual (English / French)
**Stay At Home Nursing Inc.**is committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified candidates, including Indigenous persons, persons with disabilities, members of visible minorities, and others who may contribute to the diversity of our team.
Not the right fit? Search for Care Designer jobs in Welland, ON
About Stay at Home Nursing Care Services
At Stay at Home Nursing, we help individuals and families deal with ageing, chronic conditions, and medical recovery — all from the comfort of their own homes.
We understand that each healthcare journey is deeply personal, and there's no place safer, more dignified, personalized or comfortable as our own home.
Our mission to provide this level of comprehensive healthcare at home begins with carefully matching clients with optimal caregivers, and guiding families through the complexities of the healthcare system.
And this vital role of homecare in our healthcare system can only thrive when our caregivers experience their own personal growth and learning. With continual education, development, and certification, we ensure that caregiving is a rewarding career opportunity rather than a temporary job.
In turn, we must provide fair and equitable compensation for the valuable skills and certifications our caregivers possess. Our dynamic compensation structure ensures that caregivers are financially rewarded for their dedication and expertise in this challenging profession. We combine this with community and support for our caregivers to prevent burnout and maintain their passion for making a positive impact on our clients' lives.
So join us in making a difference! Become part of the home team and contribute to providing exceptional care and support to our clients throughout Southern Ontario.
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About the role
Stay At Home Nursing Inc. is seeking a compassionate, detail-orientedCare Designerto lead the planning and coordination of personalized home care services for clients across our service region. As a key clinical team member, the Care Designer plays a critical role in conducting in-depth assessments, developing individualized care plans, and ensuring that care delivery aligns with client needs, preferences, and health goals. This role bridges clinical expertise with client advocacy to ensure quality outcomes and satisfaction.
###Key Responsibilities:
Client Care and Care Design
- Conduct in-home assessments and build individualized care plans for each client, reviewing and updating every 8–12 weeks
- Design care that reflects not just clinical need but the full picture of who each client is — their preferences, their routines, their goals
- Conduct supervisory visits to assess care delivery quality, field staff–client compatibility, and to maintain trusted relationships with clients and families
- Act as the primary point of contact for clients and families on care questions, concerns, and planning — building the kind of trust that drives continuity and referrals
Field Staff Leadership
- Lead, mentor, and develop the PSW and nursing field staff within your care portfolio
- Support onboarding integration for new field hires — making sure they are prepared for their specific clients, not just paperwork-compliant
- Provide coaching, performance guidance, and, where necessary, formal disciplinary support in line with company policy
- Deliver or coordinate monthly education for your field team — keeping clinical skills current and care standards high
Scheduling and Operations
- Collaborate with the Scheduling Specialist to ensure your client portfolio has consistent, quality coverage
- Anticipate staffing needs and flag emerging gaps before they become crises
- Contribute scheduling intelligence — client preferences, caregiver–client fit, acuity signals — so that scheduling decisions are grounded in care reality, not just availability
Compliance and Documentation
- Maintain accurate, timely care plan documentation in AlayaCare
- Ensure your care portfolio meets all provincial and national regulatory requirements
- Handle confidential client and employee information with discipline and discretion
###Qualifications:
Required
Strong Asset
RN or RPN with active CNO registration
Experience in homecare or community nursing
Bachelor’s Degree or Nursing Diploma
Previous supervisory or team lead experience
1–2 years clinical experience
Familiarity with AlayaCare or similar platforms
Valid Ontario driver’s licence and reliable transportation
Experience with care planning documentation
Strong interpersonal and communication skills
Bilingual (English / French)
**Stay At Home Nursing Inc.**is committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified candidates, including Indigenous persons, persons with disabilities, members of visible minorities, and others who may contribute to the diversity of our team.
Not the right fit? Search for Care Designer jobs in Welland, ON
About Stay at Home Nursing Care Services
At Stay at Home Nursing, we help individuals and families deal with ageing, chronic conditions, and medical recovery — all from the comfort of their own homes.
We understand that each healthcare journey is deeply personal, and there's no place safer, more dignified, personalized or comfortable as our own home.
Our mission to provide this level of comprehensive healthcare at home begins with carefully matching clients with optimal caregivers, and guiding families through the complexities of the healthcare system.
And this vital role of homecare in our healthcare system can only thrive when our caregivers experience their own personal growth and learning. With continual education, development, and certification, we ensure that caregiving is a rewarding career opportunity rather than a temporary job.
In turn, we must provide fair and equitable compensation for the valuable skills and certifications our caregivers possess. Our dynamic compensation structure ensures that caregivers are financially rewarded for their dedication and expertise in this challenging profession. We combine this with community and support for our caregivers to prevent burnout and maintain their passion for making a positive impact on our clients' lives.
So join us in making a difference! Become part of the home team and contribute to providing exceptional care and support to our clients throughout Southern Ontario.