About the Job:

This unpaid placement is intended for students who are completing a practicum as part of their studies.

Reporting to the Education Lead, the Learning & Development Assistant – Student Intern is responsible for providing support in the design, delivery, and continuous improvement of professional Learning programs at SHIP. Their goal is to assist in Learning Management System (LMS) administration and create an environment of professional growth to equip staff with the skills and knowledge necessary to achieve operational goals and strategic direction.

Duties and Responsibilities:

• Help develop interactive presentations and training materials (ie. guides, videos, webinars, etc.)

• Contribute to the design, delivery, and evaluation of training programs in key focus areas, ie. Mental Health, First Aid/CPR, Housing First, etc.

• Research best practices in adult learning and instructional design.

• Produce and assist with e-learning content creation, LMS administration and workshop coordination.

• Collaborate with internal and external partners, committees, instructional designers, and subject matter experts over various channels (ie. In-person, MS Teams, etc.)

• Assist in analyzing feedback and learning metrics to improve programs.

• Support onboarding and staff development initiatives.

• Understand and be able to integrate a philosophy of person-centred care

• Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Vision, Mission and Values

• Ensure appropriate records are kept and ensure statistical information is maintained as per agency standards

• Complete other duties as required.

Qualifications:

• Currently pursuing post-secondary education in Instructional Design, Education, HR, Communications, or equivalent.
• Strong verbal/written communication, organization, analytical and interpersonal skills.
• Familiarity with instructional design principles or e-learning tools is an asset
• Knowledge of learning and development trends and best practices
• Experience and sensitivity in interacting with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
• Demonstrated ability to work without direct supervision in a team environment
• Proficient in MS Suite (Word, Excel, Power Point and Outlook)

Reporting Function:

The Learning & Development Assistant – Student Intern will report directly to the Education Lead and will not have any supervisory responsibility. They will work with both internal and external partners and will interact with all levels within the organization.

They will be a support system, resource, and advocate for staff and the organization.

Working Conditions and Physical Requirements:

• Day shifts (Monday – Friday)
• Able to work well with internal and external clients
• Able to drive, walk (site locations) regularly and travel to community sites for staff support as required
• Able to sit for prolonged periods of time
• Able to answer and communicate telephone calls and general computer use
• Computer screen use (multiple screens if applicable) for prolonged periods of time
• Able to lift up to 20lbs (product, documents, etc.)

Ship Values:

• Compassion, Hope, Inclusive, Respect, Professionalism

“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.

Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices

Day shifts (Monday – Friday)