Position Summary

Reporting directly to the Chief of Police, the Corporate Communications Coordinator is responsible for leading the development and execution of strategic communications initiatives that support the Chief’s priorities, executive direction, and organizational objectives.

The position provides strategic communications advice and planning to advance key initiatives, enhance stakeholder engagement, strengthen brand reputation, and ensure consistent, proactive messaging aligned with the vision and leadership of the Chief’s Office.

The role also supports operational continuity within the Office of the Chief by providing administrative back-up coverage, as required.

Please note that this position is part of the Kingston Police Senior Officers Association. Salary is based on a 40-hour work week, typically Monday to Friday.

Please also note that this job posting is intended to fill a new Full-Time vacancy. Kingston Police does not use artificial intelligence to screen, assess, or select applicants.

Company Bio

In partnership with the community, Kingston Police serves, supports and protects the safety of everyone in the City of Kingston. With over 200 police officers and 100 civilian employees, we strive to establish Kingston Police as an exemplary organization by inspiring public confidence, professionalism, accountable policing, and increased safety demonstrated through trusting relationships with partner agencies and the diverse members of the Kingston community.

Responsibilities

1. Corporate Communications Strategy & Brand Management

• Plans, develops, and implements internal and external communications strategies to promote Kingston Police initiatives, recruitment, programs, and services.

• Develops, maintains, and safeguards a brand management strategy to ensure protection and consistent promotion of the Kingston Police image.

• Identifies and pursues innovative communication opportunities to strengthen organizational reputation externally and foster internal pride.

• Develops and maintains crisis and critical incident communication action plans.

• Ensures communications align with accessibility standards, relevant legislation, policies, and principles of diversity, equity, and inclusion.

• Develops and maintains a content calendar to coordinate timely distribution of communication materials.

1. Media Relations & Public Information

• Serves as a point of contact for media-related practices, policies, and procedures.

• Responds to media inquiries, ensuring accurate, timely, and professional communication while maintaining integrity and confidentiality.

• Builds and maintains collaborative relationships with journalists, media outlets, and reporters.

• Drafts media releases, advisories, and statements.

• Collaborates with Kingston Police members to gather, review, and approve media content.

• Prepares speaking notes, talking points, and key messaging.

• Coordinates and organizes press conferences, briefings, interviews, and media events.

• Attends crime scenes as required to monitor and manage media access in consultation with the Lead Investigator.

• Monitors media coverage and public sentiment, identifies emerging issues or reputational risks, and advises the Chief of Police accordingly.

1. Digital Communications & Analytics

• Administers and maintains corporate social media accounts, the organization’s website, and the Alertable application.

• Tracks, collects, and analyzes communications metrics, including media coverage, social media engagement, content performance, and public perception data.

• Provides reporting and recommendations to inform communications strategy and continuous improvement.

1. Organizational & Executive Office Support

• Provides administrative and operational back-up support to the Executive Assistant to the Chief of Police during absences or peak workload periods to ensure continuity within the Office of the Chief.

• Supports scheduling coordination, meeting logistics, correspondence management, and preparation of documentation as required.

• Maintains strict confidentiality and exercises discretion in handling sensitive or privileged information.

1. Other

• Other duties as assigned.

Required Qualifications

Candidates must have:

• University Degree or College Diploma in Communications, Journalism, Marketing, Public Relations, or a related discipline.

• 3 to 5 years of experience performing duties related to the major responsibilities of the position, including:

• Demonstrated experience working with the media and managing social media channels/platforms.

• Flexibility to be available after hours when needed.

ASSETS

• Working knowledge of following legislation and regulations as it relates to corporate communications and media relations within a policing work environment:

Accessibility for Ontarians with Disabilities Act (AODA)

Community Safety and Policing Act (Formerly Police Services Act)

Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Youth Criminal Justice Act (YCJA)

• Basic knowledge of the following:

The city of Kingston and surrounding local area communities.

• Working knowledge of following:

Accessibility, diversity, equity, and inclusion standards and principles.

Kingston Police Service’s mission, vision, values, policies, and procedures.

Content creation methods and techniques, including writing, editing, and producing professional-quality digital and multimedia materials for various communication channels and platforms.

Strategic communications, media relations, social media management, public relations, and brand management principles, including the development and implementation of strategies, plans, initiatives, and campaigns.

• Demonstrated ability to:

Adapt and respond to changing situations and priorities.

Assess the importance of work tasks to prioritize workload while working under pressure to meet deadlines or peak period demands.

Develop and deliver impactful communication strategies, plans, initiatives, and campaigns.

Develop, promote, and maintain effective and collaborative liaison with internal and external contacts always maintaining a high standard of public relations.

Exercise discretion and judgement when handling confidential, sensitive, or controversial information.

Interpret and analyze data, identify challenges or opportunities.

Maintain accuracy when completing work tasks and proofread completed work to minimize the potential for errors or omissions.

Operate cameras, microphones, lighting equipment, and other audio-visual tools to capture and produce engaging multimedia content.

Work independently with minimal supervision and collaboratively as an effective team member.

• Basic level computer literacy utilizing the following:

Graphic design software, such as Adobe Creative Suite (InDesign, Illustrator, and Photoshop).

• Computer literacy utilizing the following:

Graphic design software.

Microsoft 365, such as Excel, Forms, OneDrive, OneNote, Outlook, PowerPoint, Publisher, Teams, and Word.

Police/records management systems, such as Versaterm RMS.

Social media platforms, such as Facebook, Instagram, LinkedIn, X, and YouTube.

Social media monitoring tools.

Video editing software.

Website/content management systems (CMS).

• Availability to accommodate deadlines, meeting/event attendance, or peak period workloads that may extend beyond the normal workday when required and occasionally without notice.

Closing Statement

Kingston Police hire on the basis of merit and are committed to reflecting the diversity of the Kingston community and Canada. We are also committed to ensure a non-discriminatory, barrier-free and accessible recruitment experience. Should you require accommodation through any stage of the recruitment process, please inform us by emailing recruitment@kingstonpolice.ca. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA).

We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.