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Data Analyst

Open Farm Pet8 days ago
Toronto
CA$57,729 - CA$79,378/yearly
Mid Level

Top Benefits

Health, Medical & Dental Coverage
Wellness Stipend
RRSP and 401(k) Retirement Plans

About the role

Who you are

  • 2 to 3 years of experience in a data analyst, business analyst, or similar analytics role
  • Bachelor’s degree in data science, computer science, statistics, mathematics, business analytics, economics, or a related quantitative field
  • Strong proficiency in SQL and experience working with relational databases
  • Experience using Python or R for data analysis and modeling
  • Solid understanding of statistics, cohort analysis, and basic machine learning concepts
  • Experience working with ecommerce or digital marketing metrics (conversion rate, CAC, ROAS, LTV)
  • Experience building dashboards in BI tools such as Looker, Tableau, or similar
  • Exposure to forecasting, financial modeling, or marketing analytics is an asset
  • Strong analytical thinking skills and a track record of solving business problems with data
  • Excellent communication skills and the ability to explain insights clearly to non-technical stakeholders
  • Highly organized, curious, and comfortable working in a fast-paced, growth-oriented environment

What the job involves

  • As Data Analyst, Ecommerce & Growth, you will support analytics across our Shopify and subscription ecosystem, with a strong focus on customer acquisition, retention, and lifetime value
  • You will work closely with Growth, CRM, Media, Finance, and Ecommerce teams to identify opportunities, measure performance, and deliver insights that inform key business decisions
  • You will be responsible for analyzing customer behavior across the full lifecycle, from acquisition through repeat purchase and reactivation, while building and maintaining reporting that drives visibility into business performance
  • This role will play a critical part in advancing our ecommerce and subscription analytics capabilities, supporting forecasting, marketing efficiency, and long-term revenue growth through data-driven insights
  • Support ecommerce and subscription analytics with a focus on retention, churn, cohort analysis, and customer lifetime value (LTV)
  • Analyze customer behavior from acquisition through repeat purchase and reactivation to identify growth opportunities
  • Build and maintain dashboards and reporting to track performance across Shopify, subscription, and marketing channels
  • Partner with Growth and Media teams to evaluate acquisition efficiency, campaign performance, and long-term ROI
  • Support revenue forecasting and financial modeling in partnership with Finance
  • Develop and refine predictive models to support use cases such as LTV estimation, churn prediction, and promotion performance
  • Query and analyze data using SQL and contribute to data modeling within our data warehouse environment (e.g., Snowflake)
  • Create clear visualizations and summaries that translate complex analyses into actionable business insights
  • Support experimentation and testing initiatives by measuring results and identifying learnings
  • Contribute to documentation and continuous improvement of analytics processes and data quality

Benefits

  • Health, Medical & Dental Benefits
  • Wellness Days & Summer Hours
  • Mental Health Support
  • Wellness Stipend
  • Slack Interest Groups
  • Pet Feeding Program
  • RRSP and 401(k)
  • Hybrid & Remote Work

About Open Farm Pet

Food and Beverage Services
51-200

As the leader in ethically and sustainably sourced pet food, Open Farm believes that high quality nutrition, environmental stewardship, and animal welfare go hand in hand. 

Based in Toronto, Open Farm is one of the fastest growing pet food companies in North America and, as of July 2024, a certified B-Corporation. This accomplishment reflects our decade-long commitment to Doing Some Good for animals and the planet.

We are on a mission to empower pet parents with high quality nutrition for pets, crafted from ethically and sustainably sourced ingredients. Open Farm offers a range of premium pet food products including dry and wet foods, bone broths, treats, freeze-dried raw, gently cooked meals, and nutritional supplements. Formulated with a focus on environmental stewardship, animal welfare, and transparent sourcing, Open Farm gives pet owners ethical and sustainable choices for their beloved companions.

We're also proud of the strong partnerships with leading animal welfare and sustainability certifications including Global Animal Partnership, Certified Humane, Ocean Wise, and the Marine Stewardship Council.

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