Customer Service Project Coordinator
About the role
As a Customer Service Project Coordinator, you will be the first point of contact for customers, ensuring timely and accurate order fulfillment while maintaining our commitment to “Packaging Done Right.”
Key responsibilities
Manage customer inquiries and provide prompt, professional responses Process and track orders from start to completion Provide quotations and follow up within 24 hours Keep customers informed on order status and delivery timelines Coordinate with internal teams (Sales, Production, Estimating) Support sales activities including product samples and project coordination Maintain accurate records and ensure data integrity
Ideal Qualifications & Skill
Minimum 3 years of customer service or related experience Strong organizational and multitasking skills Excellent communication and customer service mindset Computer literate and fully proficient in Microsoft Word, Excel and internet research engines; experience with CRM software and/or ERP system a definite asset.
Ability to thrive in a fast-paced, team-oriented environment
Why Join AlphaPoly? At AlphaPoly, we value teamwork, integrity, and delivering excellence to our customers. You’ll be part of a collaborative environment where your contributions directly impact customer satisfaction and business success.
We thank all applicants, however only those under consideration will be contacted. Accommodations for applicants with disabilities are available upon request.
Not the right fit? Search for Customer Service Project Coordinator jobs in Brampton, Ontario, Canada
About AlphaPoly 🇨🇦
AlphaPoly is an industry-leading provider of flexible packaging.
With a wide range of capabilities, we help our clients wrap their products in beautiful, vibrant and durable packaging. From our award-winning pre-press and design department right through to production and printing, warehousing and delivery, we’ll help you optimize your project for quality, cost and efficiency. We’re constantly investing in state of the art technologies, and refining proprietary processes in order to deliver excellence in everything we do.
And we can also make it green! If you’re looking for an environmentally friendly option, we have them all. Whether it’s roll stock, bag or pouch, we can make it recyclable from post-consumer materials or sustainably sourced materials.
AlphaPoly is a proud member of the Sustainable Packaging Coalition. As the leading voice on sustainable packaging, the SPC is comprised of a passionate group of industry professionals who are dedicated to the creation of packaging that is good for people and the environment.
From start to finish, we believe in doing things right. For more information about AlphaPoly, call one of our experts today at 905-789-6770 or visit our website at www.alphapoly.com.
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Customer Service Project Coordinator
About the role
As a Customer Service Project Coordinator, you will be the first point of contact for customers, ensuring timely and accurate order fulfillment while maintaining our commitment to “Packaging Done Right.”
Key responsibilities
Manage customer inquiries and provide prompt, professional responses Process and track orders from start to completion Provide quotations and follow up within 24 hours Keep customers informed on order status and delivery timelines Coordinate with internal teams (Sales, Production, Estimating) Support sales activities including product samples and project coordination Maintain accurate records and ensure data integrity
Ideal Qualifications & Skill
Minimum 3 years of customer service or related experience Strong organizational and multitasking skills Excellent communication and customer service mindset Computer literate and fully proficient in Microsoft Word, Excel and internet research engines; experience with CRM software and/or ERP system a definite asset.
Ability to thrive in a fast-paced, team-oriented environment
Why Join AlphaPoly? At AlphaPoly, we value teamwork, integrity, and delivering excellence to our customers. You’ll be part of a collaborative environment where your contributions directly impact customer satisfaction and business success.
We thank all applicants, however only those under consideration will be contacted. Accommodations for applicants with disabilities are available upon request.
Not the right fit? Search for Customer Service Project Coordinator jobs in Brampton, Ontario, Canada
About AlphaPoly 🇨🇦
AlphaPoly is an industry-leading provider of flexible packaging.
With a wide range of capabilities, we help our clients wrap their products in beautiful, vibrant and durable packaging. From our award-winning pre-press and design department right through to production and printing, warehousing and delivery, we’ll help you optimize your project for quality, cost and efficiency. We’re constantly investing in state of the art technologies, and refining proprietary processes in order to deliver excellence in everything we do.
And we can also make it green! If you’re looking for an environmentally friendly option, we have them all. Whether it’s roll stock, bag or pouch, we can make it recyclable from post-consumer materials or sustainably sourced materials.
AlphaPoly is a proud member of the Sustainable Packaging Coalition. As the leading voice on sustainable packaging, the SPC is comprised of a passionate group of industry professionals who are dedicated to the creation of packaging that is good for people and the environment.
From start to finish, we believe in doing things right. For more information about AlphaPoly, call one of our experts today at 905-789-6770 or visit our website at www.alphapoly.com.