AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is looking for a talented and motivated individual to join the team as anexperienced QA /Test Lead, Coordinator with hand-on experience on SFDC

The QA Lead is proficient in Software Testing Life Cycle (STLC) and Test Methodologies and will be primarily responsible for coordinating Integration testing activities (SFDC), test management, requirements and technical specifications reviews, analysis on functionality, creation and hands-on execution of test plans and test scenarios. The QA/Test Lead/ Coordinator will triage test issues while collaborating with other departments during the investigation, reproduction and closure of defects.

WHAT THE ROLE OFFERS

• Work closely with IT development, business leads, vendors and product owners to understand full scope of features and pair with developers to advise and build test scripts (functional, integration, end-to-end, regressions, etc.) ensuring code coverage and quality
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Overseeing the administration of all tests, identifying correct test cycles and creating additional cycles where needed
• Conduct all types of testing for third party software and internally developed applications (e.g., black box, functional, regression, integrations, load, stress, performance)
• Perform data validation, functionality and deployment process verification
• Ensure that newly implemented system features, or enhancements meet user needs
• Participate in meetings, walkthrough and presentations of new features as well as changes to existing functionality
• Defining correct permissions and group membership for each project member in Octane (based on their role, e.g., PM, tester, authors, test leads)
• Importing test cycles into Octane:
• Test cycles defined by the dev team
• Test cycles from business partners with no access to ALM
• Setting up test lab& plan
• Defect management:
• Ensuring the right priority is assigned to defects
• Reporting on open/closed defects
• Defect triaging
• Closure
• Ensuring all major defects are closed and sign off is provided
• Cleanup and closing project in ALM following project closure

WHAT YOU NEED TO SUCCEED

• IT: min 8 years (Required)
• Knowledge of test strategy, planning, execution, and analysis (Required)
• Experienced& Hands-On with SFDC and Integration testing planning, coordination and execution (Must), including SFDC Test Automation
• Testing including planning, test execution, scripting and analysis (Must)
• Experience in Leading Testing activities and deliverable for SFDC and Integrations
• Expertise in Test Management Tool (Octane) settings and techniques, bug triaging, source control, test case design and release management.
• 8 years software testing; experience in both, waterfall and agile methodologies
• 8+ years of strong knowledge of end-to-end test methodology (test strategy, test plan, SDLC, defect management and reporting metrics); risks management is desired
• Strong foundation in systems testing and software QA best practices, methodologies and techniques encompassing the full build, test, and deploy cycle
• Experience with SFDC, SAP. Hands on execution. Test Management
• Strong computer skills and comfort level with technology and software release management
• Experience with version control and build systems
• Automation exposure and experience is an asset
• Solid writing and communication skills
• Ability to work independently with minimal supervision
• Must be a team player, well organized and efficient with excellent judgment and decision-making skills.

Education:

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or relevant experience (Required)
• Relevant Tech SFDC Certifications (Must)

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.