About the role
Job Title : Senior IT Support Specialist (part-time evenings)
Job Type : 6-month Contract
Location: Stratford, ON ( 100% onsite )
Hours: 21 hrs. (3 days per week, Tues/Wed/Thurs)
Rate : $45/hr Inc . Shift Schedule: Tuesdays, Wednesdays, Thursdays, 8 PM to 4:30 AM Orientation Period: 2 weeks, daytime hours (Mon–Fri, 9 AM to 5 PM)
Overview We are seeking a reliable and technically versatile Senior IT Support Specialist to provide on-site support for a client with a diverse infrastructure. The role begins with a daytime orientation period to familiarise with systems and stakeholders, followed by regular evening shifts. The ideal candidate will have a strong foundation in Windows Server administration, desktop support, and general networking, with the flexibility to assist across Tier 1–3 levels depending on the technology.
Responsibilities
- Provide hands-on support for Windows Server environments (AD, DNS, DHCP, File Shares, FTP)
- Assist with basic Linux server tasks and monitoring
- Support virtualization platforms, specifically Scale Computing virtualization environments
- Troubleshoot and escalate issues related to NAS/SAN devices (Lenovo, Synology, Buffalo)
- Configure and maintain Windows desktops/laptops, coordinate hardware diagnostics and third-party repairs
- Assist with Wi-Fi troubleshooting and installation (Ruckus and general wireless networks)
- Document support activities and escalate complex issues as needed
Qualifications
- 5+ years of IT support experience across desktop, server, and network environments
- Strong troubleshooting skills and customer service orientation
- Ability to work independently during evening hours
- Experience with ticketing systems and documentation
Preferred Certifications
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Cisco Certified Network Associate (CCNA)
- Ruckus Certified Associate
- Scale Computing Certifications or Proof of Competency
- Linux Essentials (LPI) or CompTIA Linux+ (for basic Linux familiarity)
- ITIL Foundation (for structured support and escalation practices)
About PeopleToGo
Since 2000 PeopleToGo has been a leading North American technology staffing & services firm whose mission is to enable start-ups, SMBs, & large enterprise companies to drive the highest levels of operational excellence, user experience, customer satisfaction, & organizational growth.
KEY METRICS:
■ Have 600+ resources servicing our customers daily ■ Service 9 out of 10 of Canada’s Top 10 IT Solution Providers ■ Have provided services to all 10 of Canada’s Top Retailers via our White-Labelled Partner Enablement model
As technology continues to evolve at a feverish pace in parallel with the consistent expansion of the IT skills gap, companies large & small are continuously facing challenges finding and retaining distinct talent to deliver & manage their internal and external technology needs. To address this ever-expanding problem, PeopleToGo’s staff augmentation & technology services allow companies to find the right technology resource(s), at the right time, in the right place, & for the right price.
We work with our customers in a consultative & collaborative way to understand their unique resource & technology challenges so we can deliver the right solution & help them successfully achieve their desired business outcomes.
STAFFING SERVICES:
■ Contract ■ Permanent Placement ■ Contract-to-Permanent ■ Payrolling
TECHNOLOGY SERVICES:
Project & field services provided under a time & material (T & M) or fixed rate billing model.
■ IMACD: Installation/Moves/Adds/Changes/Disposal ■ Break-Fix Maintenance ■ Deskside Support ■ Preventative Maintenance ■ Smart Hands ■ Asset Inventory ■ Project Coordination/Management
If you would like to partner with a company that has deep a pool of technology resources across Canada & the US that you can leverage to help with your IT needs & whose success is based on your success, please email sales@peopletogo.com.
About the role
Job Title : Senior IT Support Specialist (part-time evenings)
Job Type : 6-month Contract
Location: Stratford, ON ( 100% onsite )
Hours: 21 hrs. (3 days per week, Tues/Wed/Thurs)
Rate : $45/hr Inc . Shift Schedule: Tuesdays, Wednesdays, Thursdays, 8 PM to 4:30 AM Orientation Period: 2 weeks, daytime hours (Mon–Fri, 9 AM to 5 PM)
Overview We are seeking a reliable and technically versatile Senior IT Support Specialist to provide on-site support for a client with a diverse infrastructure. The role begins with a daytime orientation period to familiarise with systems and stakeholders, followed by regular evening shifts. The ideal candidate will have a strong foundation in Windows Server administration, desktop support, and general networking, with the flexibility to assist across Tier 1–3 levels depending on the technology.
Responsibilities
- Provide hands-on support for Windows Server environments (AD, DNS, DHCP, File Shares, FTP)
- Assist with basic Linux server tasks and monitoring
- Support virtualization platforms, specifically Scale Computing virtualization environments
- Troubleshoot and escalate issues related to NAS/SAN devices (Lenovo, Synology, Buffalo)
- Configure and maintain Windows desktops/laptops, coordinate hardware diagnostics and third-party repairs
- Assist with Wi-Fi troubleshooting and installation (Ruckus and general wireless networks)
- Document support activities and escalate complex issues as needed
Qualifications
- 5+ years of IT support experience across desktop, server, and network environments
- Strong troubleshooting skills and customer service orientation
- Ability to work independently during evening hours
- Experience with ticketing systems and documentation
Preferred Certifications
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Cisco Certified Network Associate (CCNA)
- Ruckus Certified Associate
- Scale Computing Certifications or Proof of Competency
- Linux Essentials (LPI) or CompTIA Linux+ (for basic Linux familiarity)
- ITIL Foundation (for structured support and escalation practices)
About PeopleToGo
Since 2000 PeopleToGo has been a leading North American technology staffing & services firm whose mission is to enable start-ups, SMBs, & large enterprise companies to drive the highest levels of operational excellence, user experience, customer satisfaction, & organizational growth.
KEY METRICS:
■ Have 600+ resources servicing our customers daily ■ Service 9 out of 10 of Canada’s Top 10 IT Solution Providers ■ Have provided services to all 10 of Canada’s Top Retailers via our White-Labelled Partner Enablement model
As technology continues to evolve at a feverish pace in parallel with the consistent expansion of the IT skills gap, companies large & small are continuously facing challenges finding and retaining distinct talent to deliver & manage their internal and external technology needs. To address this ever-expanding problem, PeopleToGo’s staff augmentation & technology services allow companies to find the right technology resource(s), at the right time, in the right place, & for the right price.
We work with our customers in a consultative & collaborative way to understand their unique resource & technology challenges so we can deliver the right solution & help them successfully achieve their desired business outcomes.
STAFFING SERVICES:
■ Contract ■ Permanent Placement ■ Contract-to-Permanent ■ Payrolling
TECHNOLOGY SERVICES:
Project & field services provided under a time & material (T & M) or fixed rate billing model.
■ IMACD: Installation/Moves/Adds/Changes/Disposal ■ Break-Fix Maintenance ■ Deskside Support ■ Preventative Maintenance ■ Smart Hands ■ Asset Inventory ■ Project Coordination/Management
If you would like to partner with a company that has deep a pool of technology resources across Canada & the US that you can leverage to help with your IT needs & whose success is based on your success, please email sales@peopletogo.com.