The Individual Insurance Promises Delivered Team is a diverse and close-knit team! We are responsible for enhancing and maintain our client and advisor facing tools, as well as streamline operational procedures to serve our clients and advisors better. Our goal is to improve the advisor and client experience to ensure that our customers continue to have the tools they need to succeed.

We are looking forward to welcoming a senior quality engineer who can bring their creative ideas, critical thinking skills, and technical background to our team. You will have the ability to work on new features and have an active voice in our digital solutions and work within a collaborative and supportive team structure where we ‘get it done together’ and ‘own it’ on a day-to-day basis!

Position Responsibilities:

• Craft detailed and thorough test strategies for large, multi-stream programs
• Coach and help to develop associate and intermediate quality engineers to ensure consistent processes are followed and quality remains consistently high across the product suite
• Promote procedures and stay updated on the latest test software and frameworks to facilitate driving the software development process towards quality-centric methodologies.
• Collaborate with senior leaders on medium- and long-term roadmaps, offering detailed insights to develop strong program delivery timelines, and assist in recognizing and addressing risks early on
• Identify QA and development process bottlenecks and design and implement solutions
• Review and translate high level scope documents as well as detailed requirements, specifications and technical design documents to provide meaningful feedback to business partners and product developers
• Build, support, and deploy automated regression and performance test scripts using Selenium, X-ray, Bruno & JMeter; Carry out manual functional and regression testing where automation is not suitable
• Analyze automation results, investigate failures; Deliver quality audit reports; Identify test benchmarks, track product quality metrics

Required Qualifications:

• At least 5+ years of experience in software quality assurance and advanced level of expertise in test automation
• Experience writing broad test strategies, plans and test cases
• Expertise with testing / automation technologies such as: Selenium, Cucumber, X-ray, JIRA
• Solid knowledge of different testing techniques i.e. UI testing, automated testing, behavior driven testing
• Ability to identify guidelines and where they should be implemented (ie. risk-based testing)
• Familiarity with various testing practices
• Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
• Continuously learn from both success and failure
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion
• Good verbal and written communication; effectively articulate technical vision, possibilities, and outcomes
• Experiments with emerging technologies and understanding how they will impact what comes next

Preferred Qualifications:

• Degree in computer science or technical field or equivalent practical experience

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

CAN, Ontario - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.