Superintendents are responsible for providing a safe, customer oriented, cost-effective response to our customers’ industrial switching, transloading, and track maintenance needs. If you enjoy working outdoors, physical activity, problem solving, and a company that promotes a strong safety culture, this opportunity is for you!

Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload services, and more. With over 50 operations, we are the 3 largest locomotive fleet in Canada and growing!

Cando Advantages

• Work Life Balance with Fixed Schedules
• Cando’s Technical and Leadership Training Programs
• Award Winning Safety Culture
• Employee Ownership Program
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
• Flexible Health & Dental Benefits
• Canada’s Best Managed Company for 9 years!

Job Description

Superintendents are responsible for providing a safe, customer oriented, cost-effective response to our customers’ industrial switching, transloading, and track maintenance needs. The Superintendent is Cando’s primary customer liaison, and is responsible for the execution of all aspects of the day to day and long-term operations on the customer’s site including safety, standard operating procedures, people management, training compliance, procedural and rules/regulatory compliance.

Roles & Responsibilities

Safety

• Leads all initiatives related to Cando’s Safety Management Systems such as employee efficiency testing and incident reporting
• Ensures compliance to rules and regulatory bodies as they relate to safety
• Leads safe work practices; responsible for the mentoring of employees in all aspects of safe industrial rail operations and transloading

Planning & Service Delivery

• Ensures service is in keeping with Cando’s vision and guides the team in developing and maintaining plans for continuing operations and continuous improvement
• Ensures the employees and/or subcontractors have the qualifications, understanding, skills, training, and resources to achieve superior service delivery
• Ensures efficient work systems and procedures are in place
• Builds and maintains positive and healthy relationships with all stakeholders and promotes harmonious employee/customer/contractor relations
• Conducts field activities including incident investigations and regulatory compliance initiatives

Leadership & Employee Development

• Influences and inspires others to achieve perform at a high level
• Builds and maintains positive and healthy relationships and a strong team culture
• Leads others in adapting to innovative work environments and ensures awareness of company initiatives, decisions, policies, etc. are communicated
• Promotes harmonious employee relations while guiding and coaching employees, supervisors, and other managers
• Works with employees on a daily basis to ensure that all Cando’s safety policies are adhered to with a focus on operational practices, identifying potential hurdles, targeting inconsistencies and aligning the services of the operations to meet customer needs
• Prepares and implements employee development plans; ensures all employees have adequate training to perform their role

Management & Administration

• Develops and maintains capital and operating budgets, and manages resource requirements
• Develops cost and performance benchmarks and ensures appropriate tracking mechanisms for fuel, training, and locomotive maintenance etc. are in place
• Develops and maintains a staffing plan to ensure site is staffed appropriately to meet the immediate and long term needs of the operation
• Implements plans for managing continuous improvement and growth, and ensures opportunities for providing additional services for the customer are pursued
• Ensures compliance with legislation, regulations, policies, etc. as they relate to the services and employees
• Manages the relationship with the customer

Skills, Knowledge, & Abilities

• Communicates effectively both orally and in writing with people of all backgrounds, levels of comprehension including managers, employees, customers, and the public
• Demonstrates initiative to work with others to foster a respectful workplace; creates a work environment that is open to maintaining positive relationships
• Considerable knowledge of modern principles, practices, and techniques in motivating employees and building successful working teams
• Understanding of the principles of efficient service delivery and systems compliance
• Demonstrates innovation and responsibility in the decision making process
• Ability to implement best practices in skill development, training, and service delivery which will be sustainable
• Ability to exercise discretion and good judgement in providing information to internal or external customers in a courteous and tactful manner regarding sensitive or confidential issues
• Ability to handle a diverse range of responsibilities in an entrepreneurial environment
• Proficient in a Microsoft Office application with the skill to adapt easily to other software systems
• Ability to perform industrial switching as a ground person and/or locomotive operator as required
• Ability to obtain and maintain required qualifications and Safety Critical Medical clearances including passing Customer and Cando drug and alcohol screening including pre-employment, post incident, and reasonable grounds testing
• Ability to pass a criminal background check
• Proficient mastery of both oral and written communications in English
• Must be able to hold and maintain an Ontario class G drivers’ licence or equivalent
  alid provincial driver’s license

Education & Experience

• Minimum of ten (10) years’ experience managing in a heavy industrial environment; rail experience is an asset
• Experience in managing for efficiency and effectiveness in a fast-paced environment
• Experience working with financial information and preparing budgets
• One (1) year experience working with Safety Management Systems in an industrial environment
• One (1) year experience developing and managing capital and operating budgets
• Experience working with commuter / passenger railway agencies an asset
• Mainline railway operations background in safety, training and leadership
• Practical knowledge of railway rules and regulations

Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand the level of expertise required.