Overview

The Quality Assurance Clerk provides a variety of administrative and technical

office systems support functions to the Quality Assurance Department.  The Quality Assurance Clerk will report directly to the Manager, Quality Assurance (QA) or delegate.

Duties and Accountabilities

• Provides single point of contact for projects. This includes communications with customer representatives. 

• Project database management (e.g. SharePoint data entry and file uploading). 

• Maintains material certification records in certification management software (e.g. MetalTrace)

• Maintains and retrieves multiple electronic documents from various sources for distribution and hardcopy/softcopy filing/ retention.

• Prepares accurate reports following established procedures.

• Drafts and composes emails and reports for the QA department.

• Assists with updates and maintenance of project files on the Seaspan network (e.g. project documentation) 

• Maintains Quality Assurance archives for all project and QA documentation. 

• Provides input relative to changes within the QA department.

• Assists QA representatives when required.

• Other duties as required

Education and Experience

• Grade 12

• Diploma or equivalent in Office Administration

• 2-3 years office experience

   

Skills, Knowledge, and Required Competencies

• Proficient knowledge of MS Office Suite

• Proficient knowledge of Adobe Acrobat Professional

• Proficient knowledge of SharePoint 

• Strong attention to detail, problem solving and analytical skills

• Ability to work under pressure while being adaptable to change

• Demonstrated ability to organize and prioritize

• Work with minimal direction

• Strong oral and written communications skills; excellent knowledge of the English language

• Security clearance required

• Familiar with ISO standards quality programs (preferred)

• Strong knowledge of shipbuilding/ ship repair industry (preferred)