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Apprentice Parts Advisor - Lougheed

Agriterra Equipmentabout 11 hours ago
Lougheed, Alberta
Mid Level
Full-Time

Top Benefits

Competitive compensation package
Comprehensive benefits package
RRSP matching program

About the role

Apprentice Parts Advisor Agriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We have grown from 3 locations (in 2013) to 9 and have been consistently in AGCO North America’s Circle of Excellence Top 20 dealer group.

We are looking for an exceptional Apprentice Parts Advisor to join our team in Lougheed, AB .

What makes the role exciting and what does it involve?

  • Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.

  • Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as:

  • Massey Ferguson, Fendt, Rogator, Cub Cadet, Bourgault, and more;

  • Large agriculture equipment to lawn and garden equipment (the type of equipment can vary by region)

  • Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.

  • Working the front or back counter as necessary, depending on the traffic flow of the business.

  • Answering customer inquiries over the phone or through e-mail.

  • Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.

  • Inventory counts as needed.

What are we looking for?

  • A person with a desire to enter and complete the Parts Technician Journeyman program.
  • An aptitude to learn and understand technical requirements from clients and provide solutions.
  • Good computer skills to use a range of different sites.
  • Focus on client satisfaction and building long-term relationships to keep our clients coming back.
  • Demonstrate and be comfortable suggesting other solutions that a client may need or related parts for repairs.
  • Some flexibility to work on-call during busy seasons

Why work for Agriterra?

  • A competitive compensation package
  • A great benefits package
  • An RRSP matching program
  • A great company culture, you’ll get to work with a lot of amazing people!
  • A diverse range of equipment to source parts for to keep you challenged and to grow your experience
  • Paid, factory training (online and in-person)
  • Tenure bonuses

About Agriterra Equipment

Agriculture, Construction, Mining Machinery Manufacturing
51-200

Agriterra Equipment is one of North America's largest AGCO agricultural equipment dealers. Our 10 locations provide our customers with new and used farm equipment, complemented with product support through our parts and service departments.