Regional Operations Manager
Top Benefits
About the role
We’re looking for a Regional Operations Manager to lead and support a portfolio of franchise locations across Ontario. Reporting to the Regional Director of Operations, you’ll drive growth, improve profitability, and inspire franchise partners to achieve their business goals.
This role is ideal for a multi-unit operator who thrives in the field, can coach and motivate teams, and knows how to balance strategic planning with hands-on execution.
What You’ll Do
- Lead and coach franchise operators to maximize sales and profitability
- Ensure operational standards, brand consistency, and campaign execution
- Find solutions and get partners energized to grow top and bottom line revenue through great customer experiences
- Use KPIs and performance reviews to identify opportunities and drive improvement
- Open new locations on time and on budget
- Build strong relationships and foster collaboration across the network
- Travel frequently in Ontario + monthly trips out-of-province
What You Bring
- 5+ years of multi-unit operations leadership (franchise/retail preferred)
- Strong people leadership and coaching skills
- Proven ability to drive sales and bottom-line results
- Confident communicator, negotiator, and relationship-builder
- Data-driven, strategic, and hands-on leader
- Valid drivers licence + flexibility to travel
What’s in it for You
- Competitive salary + bonus programs
- Comprehensive health, dental, and extended benefits
- Group RRSP matching + flexible spending account
- Paid sick days + volunteer days
- Growth opportunities in a supportive, high-performing team
- A great company culture you can grow within long term!
About MacDonald Search Group
WE CONNECT GREAT COMPANIES ... WITH EXCEPTIONAL CANDIDATES
Welcome to MacDonald Search Group – Canada's trusted and experienced executive search and recruitment firm. With offices in Vancouver, Calgary, Edmonton, Toronto, Halifax, and Moncton, and an online presence across North America; our goal is simple – finding the right fit for clients and candidates.
Companies and candidates rarely get together by accident. It takes a collaborative approach to combine a client's needs and a candidate's aspirations. With our depth of experience, we’re trusted to bring the two parties together and make that perfect match.
Whether the position is in sales, marketing, or management across a variety of industries, we work tenaciously to connect great clients with great candidates.
Industries We Serve
We believe every role is searchable. As long as the criteria for a position is identifiable and there are target candidates to recruit, we have the experience, adaptability, and passion to work on all types of positions and industries.
CONSUMER PACKAGED GOODS & FOOD SERVICE
BEVERAGE ALCOHOL
CANNABIS
MANUFACTURING
OPERATIONS
SUPPLY CHAIN & LOGISTICS
INDUSTRIAL PRODUCTS, BUILDING PRODUCTS & CONSTRUCTION
MARKETING
B2B
RETAIL / MULTI-UNIT
HUMAN RESOURCES
FINANCE
LIFE SCIENCES – PHARMACEUTICALS, MEDICAL DEVICES, DENTAL, ANIMAL HEALTH
OFFICE ADMINISTRATION
Regional Operations Manager
Top Benefits
About the role
We’re looking for a Regional Operations Manager to lead and support a portfolio of franchise locations across Ontario. Reporting to the Regional Director of Operations, you’ll drive growth, improve profitability, and inspire franchise partners to achieve their business goals.
This role is ideal for a multi-unit operator who thrives in the field, can coach and motivate teams, and knows how to balance strategic planning with hands-on execution.
What You’ll Do
- Lead and coach franchise operators to maximize sales and profitability
- Ensure operational standards, brand consistency, and campaign execution
- Find solutions and get partners energized to grow top and bottom line revenue through great customer experiences
- Use KPIs and performance reviews to identify opportunities and drive improvement
- Open new locations on time and on budget
- Build strong relationships and foster collaboration across the network
- Travel frequently in Ontario + monthly trips out-of-province
What You Bring
- 5+ years of multi-unit operations leadership (franchise/retail preferred)
- Strong people leadership and coaching skills
- Proven ability to drive sales and bottom-line results
- Confident communicator, negotiator, and relationship-builder
- Data-driven, strategic, and hands-on leader
- Valid drivers licence + flexibility to travel
What’s in it for You
- Competitive salary + bonus programs
- Comprehensive health, dental, and extended benefits
- Group RRSP matching + flexible spending account
- Paid sick days + volunteer days
- Growth opportunities in a supportive, high-performing team
- A great company culture you can grow within long term!
About MacDonald Search Group
WE CONNECT GREAT COMPANIES ... WITH EXCEPTIONAL CANDIDATES
Welcome to MacDonald Search Group – Canada's trusted and experienced executive search and recruitment firm. With offices in Vancouver, Calgary, Edmonton, Toronto, Halifax, and Moncton, and an online presence across North America; our goal is simple – finding the right fit for clients and candidates.
Companies and candidates rarely get together by accident. It takes a collaborative approach to combine a client's needs and a candidate's aspirations. With our depth of experience, we’re trusted to bring the two parties together and make that perfect match.
Whether the position is in sales, marketing, or management across a variety of industries, we work tenaciously to connect great clients with great candidates.
Industries We Serve
We believe every role is searchable. As long as the criteria for a position is identifiable and there are target candidates to recruit, we have the experience, adaptability, and passion to work on all types of positions and industries.
CONSUMER PACKAGED GOODS & FOOD SERVICE
BEVERAGE ALCOHOL
CANNABIS
MANUFACTURING
OPERATIONS
SUPPLY CHAIN & LOGISTICS
INDUSTRIAL PRODUCTS, BUILDING PRODUCTS & CONSTRUCTION
MARKETING
B2B
RETAIL / MULTI-UNIT
HUMAN RESOURCES
FINANCE
LIFE SCIENCES – PHARMACEUTICALS, MEDICAL DEVICES, DENTAL, ANIMAL HEALTH
OFFICE ADMINISTRATION