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Insurance support coordinator (HLX, NS)

Hybrid
Halifax, Nova Scotia
$17/hourly
Mid Level
full_time

About the role

Insurance support coordinator Insurance Support role in a dynamic back-office environment supporting national insurance operations. Gain exposure to workflow management, advisor communications, and multi-carrier processes. This hybrid position offers hands-on experience with insurance operations, data systems, and potential for full-time conversion.

What is in it for you:

  • Hourly salary of $16.50.
  • 9-month contract with the potential for permanent employment.
  • Full-time position: 37.50 hours per week.
  • Weekday schedule from 9:30 am to 5:30 pm AST.
  • Hybrid work: 3 office days, from Tuesday to Thursday.

Responsibilities:

  • Sort and prioritize all incoming correspondence.
  • Triage new applications received from advisors.
  • Address insurance carrier feed rejects in a timely manner.
  • Generate and manage various operational reports.
  • Create policy records in WealthServ system.
  • Communicate effectively with management, escalating issues when needed.
  • Identify documentation gaps and risks; create and update relevant documentation.
  • Provide timely and constructive feedback to leadership.
  • Perform other administrative duties as required.

What you will need to succeed:

  • High school diploma required.
  • Post-secondary education is an asset.
  • 0–2 years of experience in a similar administrative or support role.
  • Proficiency with Microsoft Excel and Outlook.
  • High attention to detail and accuracy.
  • Excellent research and problem-solving abilities.
  • Strong organizational, prioritization, and time management skills.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • High level of customer service and interpersonal skills.
  • Flexible and adaptable to shifting priorities.
  • Bilingual in English and French to effectively support national advisor communications, process documentation, and carrier correspondence across multiple provinces (preferred).

Why Recruit Action? Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

MFCJP00015920

About Recruit Action inc.

Staffing and Recruiting

Our mission: Recruit Action provides quality recruitment services through support and a personalized approach for both job seekers and businesses.

Doing business with Recruit Action ensures: • Peace of mind • Professional, personalized, and courteous service • Follow-ups according to your needs (daily or weekly) • A partnership • Working with passionate head hunters who have a thorough knowledge of the job market • Service focused on quality

Our success is linked to the success of both our corporate clients and job seekers, whom we consider as partners.

      •    We offer a specialized service and we understand the needs of our customers.
      •    We recognize that today's market is complex and requires personalized services.
      •    We understand the importance for companies to hire a person who shares the organization's values.
      •    We understand the importance for job seekers to find the job that’s right for them in the long term.