Ready to be a future leader of tomorrow? We have just the opportunity for you! Step into your potential by joining our Business and Project Support Team, where you’ll be empowered to develop and drive innovative solutions that support key customers. Join an encouraging team and experience a values-first culture where your career development and wellbeing are just as important as the impact you’ll make on the job.

Our Business and Project Support Team within Global Wealth and Asset Management (GWAM) Retail and Wealth Operations is looking for a dynamic, enthusiastic, team-oriented individual who will focus on developing digital, automated solutions in collaboration with other team members and in partnership with our business partners across GWAM Operations.

Position Responsibilities:

• Apply your analytical skills and critical thinking to ask questions, understand business drivers and needs, and bring order and precision to scope and requirements on initiatives.
• Develop knowledge and capability using the Microsoft suite of products, primarily Power Platform (Power Automate, Power Platform, Power BI, CoPilot Studio) and SQL query/programming language, but also MS Azure, other tools/capabilities/languages to develop solutions.
• Employ the skill to build and foster positive, effective relationships to improve partnerships with key partners.
• Deliver documented solution requirements and propose solutions in a clear and concise manner.
• Propose business decisions that get results and tackle problems.
• This opportunity will grow not only your technical skills or ability, but also involve understanding of the business and its processes to help build solutions that provide maximum value through improved workforce efficiency, reduced cost or reduced risk.

Required Qualifications:

• A degree or equivalent experience in Computer Science, Engineering, Data Science/Analytics, or a related field.
• Strong proficiency in finding creative solutions.
• Analytical; enjoy working with data and solving problems.
• Experience with programming languages, data platforms or sources, e.g., SQL, C#.NET, VB, ASP.NET, Python, MS Platform (Power Automate, Power Apps, Power BI, CoPilot Studio).
• You bring an Agile approach to the table and are passionate about Agile delivery.

Preferred Qualifications:

• Customer centric focus.
• Curiosity and willingness to learn.
• Good work ethic with a proactive, flexible attitude and a desire to pitch in wherever needed.
• Strong time management, planning, and communication skills.
• Ability to build and maintain relationships with various partners.
• Understanding of financial services industry, and wealth and asset management is an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$57,675.00 CAD - $96,125.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.