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Programs Manager

Tillsonburg, ON
Senior Level
Full-Time

About the role

THE ROLE

As a member of the peopleCare Management team, this position assesses the life enrichment needs of each resident related to the physical, psychological, social, recreational and spiritual needs in accordance with legislative requirements. The Director of Programs plans and directs the implementation and regular evaluation of the programs for the facility maintaining the philosophy of peopleCare.

Reports to: Executive Director

RESPONSIBILITIES

  • Participates in initial assessments of residents
  • Develop resident Care Plan
  • Participates in multi-disciplinary resident care conferences to coordinate the life enrichment/service needs
  • Maintains awareness of changes in conditions or behaviours of residents in order to modify programs/care plans
  • Notifies nursing staff of any observed changes and documents in a progress note
  • Maintains records of initial assessments and programs for each resident
  • Reviews and updates assessments and programs regularly
  • Communicates departmental activities to residents, staff, families and the community to encourage participation in programs
  • Maintains all required records, reports, statistics in accordance with policies and procedures and legislative requirements
  • Coordinates the volunteer program for the facility, including recruiting and orienting volunteers
  • Directs and evaluates volunteer activities
  • Coordinates and evaluates the Pastoral Care activities
  • Ensures Resident’s Council / Family Council activities are facilitated in accordance with legislative requirements
  • Works cooperatively with staff, students, other departments, volunteers and families to meet resident needs
  • Plans, organizes and directs the implementation of the life enrichment programs
  • Provides work direction, instruction and guidance to department staff and audits
  • Assist with the development of specific policies and procedures for both the facility and the department related to life enrichment requirements
  • Assists with programs as needed
  • Ensures department complies with the Occupational Health and Safety Act and any Collective Agreements
  • Ensures the staff are knowledgeable related to the Occupational Health and Safety Act
  • Keeps informed and current on changes to Health and Safety legislation
  • Ensures department maintains a safe workplace environment through implementation of safe work practices and service guidelines
  • Complies with all aspects of the Workplace Safety and Insurance Board requirements
  • Follows the organization claims management process
  • Complies with organization established modified work programs as required
  • Maintains statistics related to modified work program costs
  • Operates computer systems within organizational established technology standards
  • Acts as a liaison with organizational IT Consultants for Programs department
  • Encourages staff participation in in-service education programs
  • Coordinates appropriate training for staff
  • Trains staff related to the use of specific policies and procedures, provincial guidelines and standards from the MOHLTC
  • Assesses and recommends programs to support the organization’s Mission Statement
  • Orientates new and existing staff as required
  • Participates in committees/teams/task forces related to health, safety and Infection Control
  • Establishes and maintains communications within the department and with other departments to ensure the needs of the residents are met
  • Participates in budget preparation and control
  • Orders and maintains department supplies
  • Gathers information on available grants and community resources
  • Liaises and consults with inspectors and professionals in relation to the needs of residents and department activities
  • Leads the hiring process for department
  • Attempts to resolve staff issues and refers to supervisor as necessary
  • Maintains a positive image of the home through ongoing communication with the community and local media
  • Manages staff directly
  • Approval of recorded employee hours
  • Signing authority to approve spending within budget guidelines to include payables, resident purchases, payroll  Access to highly confidential information

EDUCATION AND EXPERIENCE

  • 3 years progressive related experience
  • Undergraduate University Degree or equivalent in areas of Activation, Kinesiology, Physiotherapy and Occupational Therapy, Gerontology, Recreation Leadership
  • 2 years in this job to reach competency

About peopleCare Communities

Hospitals and Health Care
1001-5000

peopleCare Communities is a leading operator of senior living communities in southwestern Ontario, with strong family values and a long history of service. Together with our compassionate and dedicated employees, we are working towards our vision to change the world of senior living by creating vibrant communities of care that deliver clinical best practices, engaging programs and integrated services that meet seniors' changing needs.

Along with our owned and managed long-term care homes, in 2017 peopleCare opened Oakcrossing Retirement Home in London, Ontario. This beautiful facility is part of our innovative "community of care" model that supports couples, families and friends to live and age together by offering a range of services and housing options in one location.

Our exciting plans for the future involve new builds and expansion projects, including in many communities we already call home. We are also focused on sharing our leading-practice quality and operational systems with our partners in the health sector through our expert long-term care management consulting services.

peopleCare's innovation and industry leadership has earned Accreditation Canada – Exemplary Status, Canada's Best Managed Companies designation for the sixth straight year, North America's Most Engaged Workplaces Award, and an Innovation Award research grant from the Health Technology Fund. Our trailblazing Clinical Pharmacy Model, a first in the Canadian long-term care environment, also recently won the Quality Improvement and Innovation Award from the Ontario Long-Term Care Association.

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