Key Responsibilities

• Work within a managed HelpDesk ticket system
• Maintain accurately detailed worklogs and documentation
• Install, configure, and troubleshoot hardware, software & peripherals
• Provide verbal and written technical support to end-users
• Desk and Mobile phone setup and support
• Maintain inventory of all IT equipment and supplies
• Collaborate with other IT team members to improve and implement IT policies and procedures
• Perform regular maintenance tasks, both manually or by using automation for software installs, updates and scans
• Some Project work such as large software roll-outs or evaluating new technology

Qualifications

• 5 years of Proven work experience as an IT Technician or similar role, with references
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work as part of the IT team and independently with users
• High level of familiarity w Windows Operating Systems and MS Office products
• Relevant IT certifications such as CompTIA A+ or Network+ are a plus
• Manufacturing experience desired

Pay Range :- $55,000 - $60,000

Working Conditions

• May be required to work evenings or weekends
• May require to lift heavy equipment
• Will be required to travel to different locations within Abbotsford, Mission, Surrey, and Coquitlam area
• Position located in Abbotsford office

We value our employees and offer a comprehensive compensation plan including a competitive salary and benefit package consisting of Health, Dental, Vision, Health Spending Account, Disability Insurance, Life Insurance, AD&D, Employee Assistance Program, Pension Plan, and a great working environment.

We thank you for your interest but only those selected for an interview will be contacted.