You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Specialist Vendor Maintenance will interact with both suppliers and internal business partners by responding to procurement related questions and providing guidance on the procurement process. Activities include support of supplier onboarding into SAP Ariba, addressing inquiries into payment status, and handling escalations. This is a procurement generalist role focused on the Quebec market. Ability to communicate both orally and in writing in French is a requirement. What you will do: Address procurement-related inquiries and support escalations from both suppliers and internal business partners Provide guidance on procurement process Initiate, gather, collect and track vendor response in vendor onboarding and/or enablement process in SAP Ariba SLP and SAP Ariba Network; follow up as needed Summarize notes from calls and emails to document the supplier’s position Prepare summary and detailed reports on outcomes; follow up as appropriate and track outcomes Ensure vendors comply with onboarding requirements to complete Ariba registration and enablement Coordinate meetings with vendors as needed Coordinate meetings with internal teams as needed and support the conversation Support supplier enablement, influence vendors to begin transacting with a client through the Ariba network, support reporting on registration and enablement status Investigate and communicate Purchase Order and payment status, Troubleshoot invoice issues with business and Accounts Payable teams to ensure invoices are paid on time What you will need to succeed: 2 - 5 years of experience in supplier onboarding and enablement program in SAP Ariba SLP and Network. Experience in procurement domain/concepts preferred. Technical knowledge of Ariba vendor enablement and SLP preferred. Knowledge of registering and enabling vendors in SAP Ariba preferred. Clear, concise, and influential verbal and written communication skills are required with the ability to represent a client to its supplier partners. University or college degree in Business Management, Economics, Finance, Operations, or a related field. Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking supplier, colleagues, and internal partners across Canada and worldwide. Possess great communication skills and exercise business acumen when speaking both internally and externally. Ability to maintain a tracking system for vendor registration and vendor enablement (e.g., strong MS Excel or MS Planner for daily uses). Ability to problem-solve and think quickly. Ability to educate and influence suppliers to register and enable them to do business with Sun Life. Mindset of continuous improvement to manage What's in it for you? The opportunity to move along a variety of career paths with amazing networking potential Flexible Benefits from the day you join to meet the needs of you and your family We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health *LI-MS The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range: 49,000/49 000 - 77,000/77 000 Job Category: Procurement Posting End Date: 22/07/2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers