ServiceNow ITOM Automation Developer - Contract
About the role
Job Title/Titre d'emploi
ServiceNow ITOM Automation Developer - Contract
Vacancy No / Numéro de poste vacant
VN9430
Company Name/Nom de l'entreprise
Compugen Inc
Work Location
Toronto, ON
Pay Range / Rémunération
Base Compensation: $50-$57 Hourly *range is not inclusive of variable compensation (if applicable). (Note: This range is not applicable to Independent Contractors.) Total Cash Compensation: $97500-$111150 Annually (range is inclusive of variable compensation if applicable) (Note: This range is not applicable to Independent Contractors.)
Pipeline Posting
No
Job Details/Détails du poste
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
We are seeking an experienced Automation Developer with a strong background in ServiceNow Discovery and ITOM, combined with Software Asset Management (SAM) and Hardware Asset Management (HAM) expertise.
This role is responsible for designing, implementing, and optimizing Discovery and Service Mapping solutions to ensure accurate and reliable CMDB population. The successful candidate will play a key role in advancing ITOM, SAM, and HAM maturity across both on-premises and cloud environments.
Key Responsibilities:
- Design, configure, and manage MID Servers to support secure and scalable ServiceNow Discovery operations
- Develop and maintain custom Discovery probes, sensors, and patterns for accurate identification and classification of infrastructure components
- Ensure high-quality CMDB data by driving accuracy, completeness, normalization, and lifecycle alignment
- Implement and support Service Mapping to accurately map business services and application dependencies (required)
- Leverage Discovery data to enhance software normalization, entitlement accuracy, compliance, and audit readiness (SAM)
- Support hardware lifecycle visibility, normalization, and governance through reliable Discovery outcomes (HAM)
- Integrate ServiceNow Discovery with third-party tools and platforms to enhance automation and data enrichment
- Apply strong knowledge of network protocols (SSH, SNMP, WMI, HTTP/HTTPS, etc.) to troubleshoot and optimize discovery processes
- Configure and manage credential-based access for secure discovery across multiple environments
- Collaborate with infrastructure, cloud, security, ITAM, and architecture teams to align with enterprise standards
- Monitor and continuously improve Discovery and Service Mapping coverage, success rates, and data quality
- Support CMDB, SAM, and HAM governance initiatives and best practices
Skills & Qualifications:
- Proven experience implementing ServiceNow Discovery and ITOM solutions
- Strong hands-on experience with:
- MID Server configuration and management
- Custom Discovery probes, sensors, and pattern development (required)
- Service Mapping implementations (required)
- Strong scripting experience with JavaScript, PowerShell, and/or Shell (required)
- Demonstrated experience supporting SAM and HAM processes using Discovery and CMDB data
- Deep understanding of network protocols and infrastructure technologies
- Experience with both on-premises and cloud environments (AWS, Azure, and/or GCP)
- Strong knowledge of CMDB data models, CSDM, and ITAM best practices
- Experience integrating ServiceNow with external systems and tools
- Excellent problem-solving and troubleshooting abilities
Certifications (One or More Required)
- ServiceNow Discovery Certification
- ServiceNow ITOM Certification
- ServiceNow SAM Certification
- ServiceNow HAM Certification
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
#LI-MM1
Not the right fit? Search for ServiceNow ITOM Automation Developer jobs in Toronto, ON
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver
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ServiceNow ITOM Automation Developer - Contract
About the role
Job Title/Titre d'emploi
ServiceNow ITOM Automation Developer - Contract
Vacancy No / Numéro de poste vacant
VN9430
Company Name/Nom de l'entreprise
Compugen Inc
Work Location
Toronto, ON
Pay Range / Rémunération
Base Compensation: $50-$57 Hourly *range is not inclusive of variable compensation (if applicable). (Note: This range is not applicable to Independent Contractors.) Total Cash Compensation: $97500-$111150 Annually (range is inclusive of variable compensation if applicable) (Note: This range is not applicable to Independent Contractors.)
Pipeline Posting
No
Job Details/Détails du poste
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
We are seeking an experienced Automation Developer with a strong background in ServiceNow Discovery and ITOM, combined with Software Asset Management (SAM) and Hardware Asset Management (HAM) expertise.
This role is responsible for designing, implementing, and optimizing Discovery and Service Mapping solutions to ensure accurate and reliable CMDB population. The successful candidate will play a key role in advancing ITOM, SAM, and HAM maturity across both on-premises and cloud environments.
Key Responsibilities:
- Design, configure, and manage MID Servers to support secure and scalable ServiceNow Discovery operations
- Develop and maintain custom Discovery probes, sensors, and patterns for accurate identification and classification of infrastructure components
- Ensure high-quality CMDB data by driving accuracy, completeness, normalization, and lifecycle alignment
- Implement and support Service Mapping to accurately map business services and application dependencies (required)
- Leverage Discovery data to enhance software normalization, entitlement accuracy, compliance, and audit readiness (SAM)
- Support hardware lifecycle visibility, normalization, and governance through reliable Discovery outcomes (HAM)
- Integrate ServiceNow Discovery with third-party tools and platforms to enhance automation and data enrichment
- Apply strong knowledge of network protocols (SSH, SNMP, WMI, HTTP/HTTPS, etc.) to troubleshoot and optimize discovery processes
- Configure and manage credential-based access for secure discovery across multiple environments
- Collaborate with infrastructure, cloud, security, ITAM, and architecture teams to align with enterprise standards
- Monitor and continuously improve Discovery and Service Mapping coverage, success rates, and data quality
- Support CMDB, SAM, and HAM governance initiatives and best practices
Skills & Qualifications:
- Proven experience implementing ServiceNow Discovery and ITOM solutions
- Strong hands-on experience with:
- MID Server configuration and management
- Custom Discovery probes, sensors, and pattern development (required)
- Service Mapping implementations (required)
- Strong scripting experience with JavaScript, PowerShell, and/or Shell (required)
- Demonstrated experience supporting SAM and HAM processes using Discovery and CMDB data
- Deep understanding of network protocols and infrastructure technologies
- Experience with both on-premises and cloud environments (AWS, Azure, and/or GCP)
- Strong knowledge of CMDB data models, CSDM, and ITAM best practices
- Experience integrating ServiceNow with external systems and tools
- Excellent problem-solving and troubleshooting abilities
Certifications (One or More Required)
- ServiceNow Discovery Certification
- ServiceNow ITOM Certification
- ServiceNow SAM Certification
- ServiceNow HAM Certification
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
#LI-MM1
Not the right fit? Search for ServiceNow ITOM Automation Developer jobs in Toronto, ON
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver