Coordinator, Programs & Operations, Healthy Aging
Top Benefits
About the role
UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2025**!**
ABOUT US – WHY WE’RE HERE:
Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.
Our mission is to strengthen vital connections that support people in need in our communities.
Our vision is to create a healthy, caring and inclusive community.
How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.
For a more in-depth to look into our work and programs, please visit: www.uwbc.ca.
JOB PURPOSE:
Under the guidance of the Director, Healthy Aging, this position provides comprehensive operational and project management support for the Healthy Aging portfolio. Key responsibilities include overseeing project timelines and deliverables, budget tracking and reconciliation, task management, and maintaining regular communication with the Healthy Aging team and network. The role requires a commitment to delivering exceptional organizational support and fostering collaborative relationships, both internally and externally.
**This position is contingent upon funding and may be subject to extension or early conclusion, with the current end date set for March 31, 2030.
DUTIES & RESPONSIBILITIES:
- Facilitates the relationships between community stakeholders and Healthy Aging programs
- Supports regular program and operations of the Healthy Aging portfolio.
- Provides operational and technical support for Healthy Aging projects and programs, including monitoring project progress to ensure that work meets quality standards and adheres to project specifications.
- Coordinates project timelines and ensures that project deliverables are completed on time.
- Supports detailed reconciliation of a multi-million dollar budget, including keeping detailed spreadsheets and accounts of program expenditures.
- Maintains comprehensive project documentation, ensuring that all project files are organized and accessible.
- Ensures that projects comply with organizational policies, regulations, and industry standards.
- Coordinates project teams, ensuring that all team members understand their responsibilities and deadlines.
- Drafts internal and external provincial communications.
- Creates and maintains standard documents, spreadsheets, presentations, and databases using a variety of software programs and online data retrieval.
- Supports the development and implementation of systems, policies, protocols, and procedures to ensure needs of the community, government partners, and cross departmental needs are met.
- Fosters a collaborative working environment by facilitating meetings, discussions, and feedback loops among stakeholders. Supports program evaluation and reporting to continuously refine processes to enhance effectiveness of Healthy Aging programs and services.
- Liaises with other departments and United Way BC staff as required to obtain information in order to complete tasks.
General
- Participates in interdepartmental meetings as required to capture input that informs Healthy Aging departmental deliverables.
- Performs other duties related to the qualifications and requirements of the job
QUALIFICATIONS & REQUIREMENTS:
Education:
- Two (2) year post-secondary education in social services, community development, communications, or related discipline and supplemented by business and technology courses.
- Equivalent experience and expertise may be considered
- Diploma/Certification in Project Management is preferred
Experience:
- Minimum three (3) years’ experience in administering project plans and deliverables.
- Minimum two (2) years of experience in financial planning including budget reconciliation.
- Minimum one (2) years of experience working with the non-profit sector and/or with community-development related initiatives.
- Experience working with the Community-Based Seniors’ Services (CBSS) sector and knowledge of the seniors' issues.
Skills:
- Expert level skill in the use of Microsoft Office Suite, especially Excel, Zoom, Canva, Adobe Creative Suite - Excel testing may be required
- Strong project management and business process development and implementation skills.
- Exceptional written and verbal communication skills with experience in copy writing and content development considered an asset.
- Demonstrated facilitation and presentation skills in person and virtually; ability to manage web conferencing platforms and virtual event management experiences.
- Ability to manage a variety of tasks without ongoing direction
- Ability to work independently and in a team environment
- High attention to detail and ability to learn new systems and tools while embracing change and program iteration.
- Excellent organization and time management skills, including the ability to meet deadlines.
- Ability to meet assigned objectives by adapting and modifying the sequence of work, methods and standards to meet changing controlling conditions
- Proficiency in English grammar, spelling and punctuation
- Ability to compose clear, concise correspondence and reports and to draft more complex correspondence
- Additional languages are an asset
- Ability to exercise a high level of tact and discretion in both internal and external interactions
- A broad understanding of the dynamics/roles/sensitivities of working with volunteer partners at the community level
- Knowledge of and commitment to community development principles and approaches.
- Familiarity with the not-for profit sector is required
- Ability to represent the department and organization in a professional, competent manner.
- Ability to take initiative and work collaboratively within a team.
- A sense of curiosity, positive attitude, flexibility and willingness to learn.
WORKING CONDITIONS:
- Attend program sites, travel for meetings, sometimes to more rural communities
- Some hours outside of business hours to attend meetings and events
- Valid driver’s license and access to a vehicle may be an asset.
CHARACTERISTICS:
For success at UWBC and in this role, certain demonstrable characteristics will be required:
- A commitment to building healthy, caring and inclusive communities, internally and externally
- Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
- Ability to navigate ambiguity and comfortably operate in it
- Drive to succeed as an individual and as a team member
At UWBC, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.
Don’t meet every single requirement? Studies have shown that women, people of colour and indigenous people are less likely to apply to roles unless they meet every qualification. At UWBC, we are dedicated to Justice, Equity, Diversity, and Inclusion, so if you are excited about this role, but your experience and qualifications are not perfectly aligned, we still encourage you to apply. You may be just the right candidate for this, or other roles.
This is a bargaining unit role with CUPE Local 1760. This position is at pay grade 34, which is $74,037.60 annually.
Candidates must live within 80 KMs (commuting distance) from our office as this position is currently a hybrid role and office attendance is required.
Interested candidates are invited to apply by submitting a cover letter and resume to job competition C-2025-36.
We kindly ask for no phone calls, please. Due to the high number of applications UWBC receive, only candidates selected for an interview will be contacted. We thank all applicants for their interest in UWBC.
Coordinator, Programs & Operations, Healthy Aging
Top Benefits
About the role
UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2025**!**
ABOUT US – WHY WE’RE HERE:
Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.
Our mission is to strengthen vital connections that support people in need in our communities.
Our vision is to create a healthy, caring and inclusive community.
How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.
For a more in-depth to look into our work and programs, please visit: www.uwbc.ca.
JOB PURPOSE:
Under the guidance of the Director, Healthy Aging, this position provides comprehensive operational and project management support for the Healthy Aging portfolio. Key responsibilities include overseeing project timelines and deliverables, budget tracking and reconciliation, task management, and maintaining regular communication with the Healthy Aging team and network. The role requires a commitment to delivering exceptional organizational support and fostering collaborative relationships, both internally and externally.
**This position is contingent upon funding and may be subject to extension or early conclusion, with the current end date set for March 31, 2030.
DUTIES & RESPONSIBILITIES:
- Facilitates the relationships between community stakeholders and Healthy Aging programs
- Supports regular program and operations of the Healthy Aging portfolio.
- Provides operational and technical support for Healthy Aging projects and programs, including monitoring project progress to ensure that work meets quality standards and adheres to project specifications.
- Coordinates project timelines and ensures that project deliverables are completed on time.
- Supports detailed reconciliation of a multi-million dollar budget, including keeping detailed spreadsheets and accounts of program expenditures.
- Maintains comprehensive project documentation, ensuring that all project files are organized and accessible.
- Ensures that projects comply with organizational policies, regulations, and industry standards.
- Coordinates project teams, ensuring that all team members understand their responsibilities and deadlines.
- Drafts internal and external provincial communications.
- Creates and maintains standard documents, spreadsheets, presentations, and databases using a variety of software programs and online data retrieval.
- Supports the development and implementation of systems, policies, protocols, and procedures to ensure needs of the community, government partners, and cross departmental needs are met.
- Fosters a collaborative working environment by facilitating meetings, discussions, and feedback loops among stakeholders. Supports program evaluation and reporting to continuously refine processes to enhance effectiveness of Healthy Aging programs and services.
- Liaises with other departments and United Way BC staff as required to obtain information in order to complete tasks.
General
- Participates in interdepartmental meetings as required to capture input that informs Healthy Aging departmental deliverables.
- Performs other duties related to the qualifications and requirements of the job
QUALIFICATIONS & REQUIREMENTS:
Education:
- Two (2) year post-secondary education in social services, community development, communications, or related discipline and supplemented by business and technology courses.
- Equivalent experience and expertise may be considered
- Diploma/Certification in Project Management is preferred
Experience:
- Minimum three (3) years’ experience in administering project plans and deliverables.
- Minimum two (2) years of experience in financial planning including budget reconciliation.
- Minimum one (2) years of experience working with the non-profit sector and/or with community-development related initiatives.
- Experience working with the Community-Based Seniors’ Services (CBSS) sector and knowledge of the seniors' issues.
Skills:
- Expert level skill in the use of Microsoft Office Suite, especially Excel, Zoom, Canva, Adobe Creative Suite - Excel testing may be required
- Strong project management and business process development and implementation skills.
- Exceptional written and verbal communication skills with experience in copy writing and content development considered an asset.
- Demonstrated facilitation and presentation skills in person and virtually; ability to manage web conferencing platforms and virtual event management experiences.
- Ability to manage a variety of tasks without ongoing direction
- Ability to work independently and in a team environment
- High attention to detail and ability to learn new systems and tools while embracing change and program iteration.
- Excellent organization and time management skills, including the ability to meet deadlines.
- Ability to meet assigned objectives by adapting and modifying the sequence of work, methods and standards to meet changing controlling conditions
- Proficiency in English grammar, spelling and punctuation
- Ability to compose clear, concise correspondence and reports and to draft more complex correspondence
- Additional languages are an asset
- Ability to exercise a high level of tact and discretion in both internal and external interactions
- A broad understanding of the dynamics/roles/sensitivities of working with volunteer partners at the community level
- Knowledge of and commitment to community development principles and approaches.
- Familiarity with the not-for profit sector is required
- Ability to represent the department and organization in a professional, competent manner.
- Ability to take initiative and work collaboratively within a team.
- A sense of curiosity, positive attitude, flexibility and willingness to learn.
WORKING CONDITIONS:
- Attend program sites, travel for meetings, sometimes to more rural communities
- Some hours outside of business hours to attend meetings and events
- Valid driver’s license and access to a vehicle may be an asset.
CHARACTERISTICS:
For success at UWBC and in this role, certain demonstrable characteristics will be required:
- A commitment to building healthy, caring and inclusive communities, internally and externally
- Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
- Ability to navigate ambiguity and comfortably operate in it
- Drive to succeed as an individual and as a team member
At UWBC, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.
Don’t meet every single requirement? Studies have shown that women, people of colour and indigenous people are less likely to apply to roles unless they meet every qualification. At UWBC, we are dedicated to Justice, Equity, Diversity, and Inclusion, so if you are excited about this role, but your experience and qualifications are not perfectly aligned, we still encourage you to apply. You may be just the right candidate for this, or other roles.
This is a bargaining unit role with CUPE Local 1760. This position is at pay grade 34, which is $74,037.60 annually.
Candidates must live within 80 KMs (commuting distance) from our office as this position is currently a hybrid role and office attendance is required.
Interested candidates are invited to apply by submitting a cover letter and resume to job competition C-2025-36.
We kindly ask for no phone calls, please. Due to the high number of applications UWBC receive, only candidates selected for an interview will be contacted. We thank all applicants for their interest in UWBC.