About the role
Ready for a challenge?
Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
The Partner Operations Analyst is a critical position within our newly merged Partner Operations team, which serves as the operational engine for the entire partner lifecycle. This team is responsible for building, managing, and optimizing all processes and systems from partner identification, acquisition, onboarding, and activation, through to partner growth, retention, and long-term health.
As a Partner Operations Analyst, you will play a key role in ensuring a seamless, efficient, and scalable path for partners, contributing to a world-class experience from their first touchpoint to sustained success. You will support the team in driving operational excellence, maintaining data integrity, and providing crucial analytics to inform decision-making across the partner journey. This role requires the ability to react quickly to changing business priorities and provide actionable insights.
Location: Winnipeg or Toronto office
Work Arrangement: Hybrid- 3 days a week in-office & 2 days working from home
Reporting to: Manager Partnerships Operations
These are some of the key ingredients to the role:
- Support the full partner lifecycle, from initial identification and lead qualification to onboarding, offboarding, and managing at-risk accounts.
- Help design and optimize operational workflows and cadences for the Sales and Account Management teams, including pipeline management, Deal Desk, and Quarterly Business Reviews.
- Aid in developing and managing operational processes for commercial growth, such as renewals, upsells, cross-sells, and partner expansion.
- Act as the business owner for key go-to-market and partner success systems (e.g., CRM).
- Champion and ensure data accuracy while collaborating with internal teams to define data requirements.
- Develop and maintain dashboards and reports focused on key GTM metrics, including lead conversion, pipeline health, onboarding velocity, retention rates, and revenue growth.
- Analyze performance data to provide actionable insights and strategic recommendations to leadership across the entire partner lifecycle.
- Support the creation and maintenance of playbooks and Standard Operating Procedures for the Sales and Account Management teams.
What will you bring to the table?
- Bachelor's degree in Business, Finance, Data Analytics, or a related quantitative field.
- Minimum of 2-4 years of experience in an operations, finance, or data analysis role, preferably in the food delivery or e-commerce industry.
- Strong background in data analysis, with proficiency in tools such as SQL, GBQ, G-Sheets/Excel, and experience with dashboarding tools (e.g., Looker, Tableau).
- Proven ability to analyze complex data, identify trends, and translate insights into actionable recommendations.
- Exceptional communication and presentation skills, with the ability to effectively convey insights and recommendations to various stakeholders.
- Strong organizational skills and the ability to manage multiple tasks and priorities in a dynamic, fast-paced environment.
- Experience with CRM systems (e.g., Salesforce) is a plus.
What it’s like to work at SKIP
SKIP is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.
That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.
SKIP is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
#LI-OF1
About Skip
Skip is a proud member of Just Eat Takeaway.com, a leading global online food delivery marketplace. Every day, we connect millions of Canadians in over 450 cities and towns to nearly 50,000 restaurant partners across the country.
On the face of it, we simply connect hungry people with their favourite restaurants; but behind every bite are our teams, using state-of-the-art technologies and data to power world-class solutions for hundreds of thousands of restaurants, couriers and customers.
Our tech is our power: it's what’s behind everything we do. It enables us to deliver more than just food, and we’re hungry for more. And as a company that’s growing and growing, you can be part of it. Your skills can contribute to providing solutions and putting in the work that contributes to generating 800 million orders a year.
With more than 2,000 employees across Canada and 15,000 employees working across the globe, we power a vast array of leading local brands. We bring a can-do attitude to work, and we value our differences. We respect, care and look out for each other. And when we share our skills, knowledge, and perspectives we make great things happen.
Are you feeling inspired to be a part of our journey? Take a look at our Careers Page to get a taste of the positions we’re currently hiring for. There could be one that’s perfect for you!
About the role
Ready for a challenge?
Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
The Partner Operations Analyst is a critical position within our newly merged Partner Operations team, which serves as the operational engine for the entire partner lifecycle. This team is responsible for building, managing, and optimizing all processes and systems from partner identification, acquisition, onboarding, and activation, through to partner growth, retention, and long-term health.
As a Partner Operations Analyst, you will play a key role in ensuring a seamless, efficient, and scalable path for partners, contributing to a world-class experience from their first touchpoint to sustained success. You will support the team in driving operational excellence, maintaining data integrity, and providing crucial analytics to inform decision-making across the partner journey. This role requires the ability to react quickly to changing business priorities and provide actionable insights.
Location: Winnipeg or Toronto office
Work Arrangement: Hybrid- 3 days a week in-office & 2 days working from home
Reporting to: Manager Partnerships Operations
These are some of the key ingredients to the role:
- Support the full partner lifecycle, from initial identification and lead qualification to onboarding, offboarding, and managing at-risk accounts.
- Help design and optimize operational workflows and cadences for the Sales and Account Management teams, including pipeline management, Deal Desk, and Quarterly Business Reviews.
- Aid in developing and managing operational processes for commercial growth, such as renewals, upsells, cross-sells, and partner expansion.
- Act as the business owner for key go-to-market and partner success systems (e.g., CRM).
- Champion and ensure data accuracy while collaborating with internal teams to define data requirements.
- Develop and maintain dashboards and reports focused on key GTM metrics, including lead conversion, pipeline health, onboarding velocity, retention rates, and revenue growth.
- Analyze performance data to provide actionable insights and strategic recommendations to leadership across the entire partner lifecycle.
- Support the creation and maintenance of playbooks and Standard Operating Procedures for the Sales and Account Management teams.
What will you bring to the table?
- Bachelor's degree in Business, Finance, Data Analytics, or a related quantitative field.
- Minimum of 2-4 years of experience in an operations, finance, or data analysis role, preferably in the food delivery or e-commerce industry.
- Strong background in data analysis, with proficiency in tools such as SQL, GBQ, G-Sheets/Excel, and experience with dashboarding tools (e.g., Looker, Tableau).
- Proven ability to analyze complex data, identify trends, and translate insights into actionable recommendations.
- Exceptional communication and presentation skills, with the ability to effectively convey insights and recommendations to various stakeholders.
- Strong organizational skills and the ability to manage multiple tasks and priorities in a dynamic, fast-paced environment.
- Experience with CRM systems (e.g., Salesforce) is a plus.
What it’s like to work at SKIP
SKIP is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.
That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.
SKIP is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
#LI-OF1
About Skip
Skip is a proud member of Just Eat Takeaway.com, a leading global online food delivery marketplace. Every day, we connect millions of Canadians in over 450 cities and towns to nearly 50,000 restaurant partners across the country.
On the face of it, we simply connect hungry people with their favourite restaurants; but behind every bite are our teams, using state-of-the-art technologies and data to power world-class solutions for hundreds of thousands of restaurants, couriers and customers.
Our tech is our power: it's what’s behind everything we do. It enables us to deliver more than just food, and we’re hungry for more. And as a company that’s growing and growing, you can be part of it. Your skills can contribute to providing solutions and putting in the work that contributes to generating 800 million orders a year.
With more than 2,000 employees across Canada and 15,000 employees working across the globe, we power a vast array of leading local brands. We bring a can-do attitude to work, and we value our differences. We respect, care and look out for each other. And when we share our skills, knowledge, and perspectives we make great things happen.
Are you feeling inspired to be a part of our journey? Take a look at our Careers Page to get a taste of the positions we’re currently hiring for. There could be one that’s perfect for you!