Casual Concierge
Top Benefits
About the role
Job Description Concierge (Casual) Downtown, Toronto
- Please note the nature of a Casual Concierge at Minto requires availability to support evenings, weekends, overnight and daytime shifts.
Build What's Next At Minto Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.
From day one, we've got you covered From Your Very First Day At Minto, You'll Have Access To a Rewarding And Supportive Package Designed To Help You Thrive
- Competitive compensation with performance-based annual bonus
- Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
- RRSP matching program and paid time off program to support your future and recharge
- Peer-to-peer recognition platform that celebrates your contributions
- Flexible summer hours to help you make the most of your time
- Professional development and learning support to fuel your growth
- Exciting career paths across a dynamic and purpose-driven organization
Your place in our story The Concierge is responsible for delivering and coordinating guest services in order to provide high quality customer service and satisfaction.
- Greets, acknowledge and welcome arriving and departing guests;
- Demonstrates good listening skills, asks questions to clarify;
- Screens and coordinates access for visitors, contract and service people;
- Maintains up to date and accurate information on current events, local services and attractions;
- Receives and coordinates deliveries for guests;
- Books meeting rooms when required;
- Maintains coffee station in lobby;
- Assists in parking and retrieving cars;
- Assists guests with luggage, parcels etc.;
- Accepts laundry valet and delivers it to guest;
- Monitors all video, alarm and communication systems;
- Monitors premises to ensure building is safe and secure;
- Performs and carries out emergency procedures as required;
- Verifies all visitors prior to entrance;
- Monitors traffic outside of building, entrance and garage ;
- Maintains log books of activities, maintenance requests, problems and key distribution;
- Ensures front desk/work area is neat and tidy at all times;
- Reports complaints and service breakdowns;
- Reports all guest comments and suggestions;
- Ensures Minto Customer Service Standards are implemented at all times;
- Keeps immediate manager aware of any difficult issues;
- Other duties within the scope, spirit and purpose of the job, as requested by management.
What You Bring To The Team Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.
- High School is an asset.
- A minimum of one to two (1-2) years of work experience is required.
- Bilingualism is an asset
- Effective Communication skills- listening, written and verbal
- Customer Service oriented
- Collaborative and Team Player
- Microsoft Office (Word, Excel and PowerPoint), Outlook
- Problem Solving skills
- Good Judgment
- Interpersonal skills
- Initiative and creative
- Attention to detail
Hiring pay range: $20.00 per hour
Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.
Ready to build your future with us? Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.
Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.
About Minto Apartment REIT Our mission to build vibrant communities begins with the people who make it all possible—our employees. In 2024, we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture, a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.
_____________________________________________________________________________
Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.
#TAS1
About Minto Group Inc.
Since our humble beginnings in 1955, Minto Group has successfully built a fully integrated real estate company offering new homes and condos, rentals, furnished suites, property and investment management.
With expertise in home building, construction, property and investment management, we’ve built over 95,800 homes, manage 14,600 rental units and carry 2.4 million square feet of commercial space. Our investment management portfolio spans $4.1 billion (as at January, 2022).
With over 1,370 employees in Canada and the southern USA, we proudly build better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments – like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership.
Rental homes and apartments: furnished suites and commercial space. As one of Canada’s leading property management companies, our Minto Apartments Division proudly manages multi-residential units and commercial space in Ottawa, Toronto, Calgary, London and Montreal.
New homes and condos in Canada: With more than 65,000 homes built in the Ottawa, Calgary and the Greater Toronto Areas, our Minto Communities Canada division is dedicated to constructing high-performing new homes and condos and has earned several industry awards and accolades.
New homes and condos in the southern USA: As one of North America’s leading builders with more than 30,000 homes built in southern USA, we create a wide range of award-winning resort style master-planned communities to meet every lifestyle.
Public investment opportunities through Minto Apartment REIT (MI.UN): Canada’s only 100% urban residential real estate investment trust with multi-residential rental properties across Toronto, Ottawa, Calgary and Edmonton. The REIT’s 29 building portfolio offers a compelling long-term investment opportunity managed by a highly experienced team with a proven track record in the industry.
Casual Concierge
Top Benefits
About the role
Job Description Concierge (Casual) Downtown, Toronto
- Please note the nature of a Casual Concierge at Minto requires availability to support evenings, weekends, overnight and daytime shifts.
Build What's Next At Minto Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.
From day one, we've got you covered From Your Very First Day At Minto, You'll Have Access To a Rewarding And Supportive Package Designed To Help You Thrive
- Competitive compensation with performance-based annual bonus
- Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
- RRSP matching program and paid time off program to support your future and recharge
- Peer-to-peer recognition platform that celebrates your contributions
- Flexible summer hours to help you make the most of your time
- Professional development and learning support to fuel your growth
- Exciting career paths across a dynamic and purpose-driven organization
Your place in our story The Concierge is responsible for delivering and coordinating guest services in order to provide high quality customer service and satisfaction.
- Greets, acknowledge and welcome arriving and departing guests;
- Demonstrates good listening skills, asks questions to clarify;
- Screens and coordinates access for visitors, contract and service people;
- Maintains up to date and accurate information on current events, local services and attractions;
- Receives and coordinates deliveries for guests;
- Books meeting rooms when required;
- Maintains coffee station in lobby;
- Assists in parking and retrieving cars;
- Assists guests with luggage, parcels etc.;
- Accepts laundry valet and delivers it to guest;
- Monitors all video, alarm and communication systems;
- Monitors premises to ensure building is safe and secure;
- Performs and carries out emergency procedures as required;
- Verifies all visitors prior to entrance;
- Monitors traffic outside of building, entrance and garage ;
- Maintains log books of activities, maintenance requests, problems and key distribution;
- Ensures front desk/work area is neat and tidy at all times;
- Reports complaints and service breakdowns;
- Reports all guest comments and suggestions;
- Ensures Minto Customer Service Standards are implemented at all times;
- Keeps immediate manager aware of any difficult issues;
- Other duties within the scope, spirit and purpose of the job, as requested by management.
What You Bring To The Team Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.
- High School is an asset.
- A minimum of one to two (1-2) years of work experience is required.
- Bilingualism is an asset
- Effective Communication skills- listening, written and verbal
- Customer Service oriented
- Collaborative and Team Player
- Microsoft Office (Word, Excel and PowerPoint), Outlook
- Problem Solving skills
- Good Judgment
- Interpersonal skills
- Initiative and creative
- Attention to detail
Hiring pay range: $20.00 per hour
Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.
Ready to build your future with us? Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.
Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.
About Minto Apartment REIT Our mission to build vibrant communities begins with the people who make it all possible—our employees. In 2024, we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture, a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.
_____________________________________________________________________________
Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.
#TAS1
About Minto Group Inc.
Since our humble beginnings in 1955, Minto Group has successfully built a fully integrated real estate company offering new homes and condos, rentals, furnished suites, property and investment management.
With expertise in home building, construction, property and investment management, we’ve built over 95,800 homes, manage 14,600 rental units and carry 2.4 million square feet of commercial space. Our investment management portfolio spans $4.1 billion (as at January, 2022).
With over 1,370 employees in Canada and the southern USA, we proudly build better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments – like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership.
Rental homes and apartments: furnished suites and commercial space. As one of Canada’s leading property management companies, our Minto Apartments Division proudly manages multi-residential units and commercial space in Ottawa, Toronto, Calgary, London and Montreal.
New homes and condos in Canada: With more than 65,000 homes built in the Ottawa, Calgary and the Greater Toronto Areas, our Minto Communities Canada division is dedicated to constructing high-performing new homes and condos and has earned several industry awards and accolades.
New homes and condos in the southern USA: As one of North America’s leading builders with more than 30,000 homes built in southern USA, we create a wide range of award-winning resort style master-planned communities to meet every lifestyle.
Public investment opportunities through Minto Apartment REIT (MI.UN): Canada’s only 100% urban residential real estate investment trust with multi-residential rental properties across Toronto, Ottawa, Calgary and Edmonton. The REIT’s 29 building portfolio offers a compelling long-term investment opportunity managed by a highly experienced team with a proven track record in the industry.