ABOUT THE ROLE

Locations: Village Commons, 610 8 Ave SE Wage: $18 per hour

Hours: 30 to 37.5 hours per week Length of Placement: 8-week placement

We have four positions available, with start dates of May 4, June 8, June 29, and July 6.

Community Hub Support Workers (CHSW) are part of Carya’s Village Commons team and support individuals using the facility. Often the first point of contact for the public, they play a key role in welcoming visitors, responding to inquiries, supporting events, and ensuring excellent customer service for those accessing services, renting space, or enjoying the community hub.

These staff members are also essential to the facility’s day-to-day operations. Their responsibilities include assisting with special events and space rentals, providing kitchen support as needed, and performing light cleaning duties. This includes preparing spaces for activities, cleaning up afterward, and securing the facility at the end of the day.

WHO YOU ARE

• You are warm, welcoming, and people-centered, creating a positive and inclusive first impression for everyone who enters the space.

You are organized and dependable, able to balance front-line reception, administrative tasks, and operational support with care and attention to detail.

• You are collaborative and community-minded, energized by supporting programs, connecting people, and contributing to a safe, engaging environment.

WHAT YOU WILL DO

Reception & Administration

• Welcome visitors to the Village Commons in a friendly and hospitable manner, creating a positive first impression.
• Answer incoming calls and direct them appropriately, and guide individuals to appointments, meetings, and space bookings or rentals, including providing tours as needed.
• Maintain the cleanliness and organization of the reception area, process payments for rentals and services, and support general administrative tasks such as managing mail, monitoring emails, voicemail, and faxes, and assisting staff as required.

Community, Programs & Operations Support

• Foster connection among facility users, including residents of the East Village neighbourhood, and contribute to a welcoming and inclusive environment.

• Support programs, events, and activities through setup and teardown, audio/visual assistance, and general event support.

• Assist with basic kitchen setup and cleanup for classes, and provide program facilitation support as needed (e.g., preparing materials, setting up equipment, supporting participants).

• Assist with supply deliveries and coordinate with building service personnel.

• Help maintain a safe and secure environment by conducting routine walkthroughs, monitoring security cameras, and following established protocols to alert staff or emergency services when necessary.

This task list is not intended to be exhaustive, and other tasks may be identified from time to time.

WHAT YOU BRING

• Currently pursuing or recently completed a Bachelor’s degree with strong academic standing in a relevant field (e.g., Social Work, Psychology, Community Development, Health Sciences).
• Proficient in Microsoft 365 (SharePoint, Word, Teams, Outlook).
• Demonstrates kindness, professionalism, and respect for all individuals.
• Strong interpersonal skills, with the ability to build positive, productive relationships across teams and with leadership.
• Self-motivated and adaptable, with the ability to work both independently and collaboratively in diverse environments.
• Excellent organizational, time management, and attention to detail.
• Strong analytical thinking and problem-solving skills.
• Effective written and verbal communication skills.
• Willingness to work evenings and weekends, as required.

CANADA SUMMER JOBS REQUIREMENTS

• Be between the ages of 15 and 30 years old of age at the beginning of the employment period;
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of employment; and;
• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

WHY JOIN TEAM CARYA

When you join team Carya, you join over 100 passionate professionals who exemplify our values of Respect, Kindness, Creativity, Collaboration, Belonging, Wellness. Our employees are the heart of our organization and work collaboratively to meet the unique and evolving needs of over 40,000 Calgarians.

At Carya, we take care of our people and proudly provide our employees with:

• A supportive and flexible work environment that includes professional development opportunities.
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

CLOSING DATE

Until a suitable candidate is found.

HOW TO APPLY

Please apply through our online recruitment platform at www.caryacalgary.ca. Create an account to upload your resume and cover letter (PDF preferred). Please note that applications submitted without a cover letter will not be considered. We appreciate all expressions of interest, however only candidates selected for an interview will be contacted.

Equal Employment Opportunities, Requesting an Accommodation, and Other Employment Statements

Carya is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact People & Culture by email at HR@caryacalgary.ca in advance of your interview.

The successful candidate must satisfactorily complete a Police Information Check. Carya will provide a digital voucher for the successful candidate within city limits or reimburse the cost for those living outside city limits.