Marketing & Business Development Coordinator SYMCO Recycling Solutions Ltd. Ladner, British Columbia Help Build Something Bigger We're not looking for someone to simply fill a position. We're looking for someone who wants to help build a company. SYMCO Recycling Solutions is a growing company with Canadian headquarters in Ladner, British Columbia, Canada and Bellingham, Washington, USA that designs, manufactures, integrates and supports industrial recycling equipment and systems throughout Canada, the United States, Latin America and the Pacific region. We manufacture equipment in Canada and Asia, represent leading European equipment manufacturers, and deliver equipment and complete recycling systems to customers across North and South America and beyond. We're proud of the relationships we've built with our customers and suppliers, and we believe that creating long-term customer value is just as important as selling great equipment. As our Marketing & Business Development Coordinator, you'll become an important part of telling the SYMCO story while supporting our sales, marketing and customer engagement efforts as we continue to grow. This isn't just another office job. It's an opportunity to build a career with a company that's growing rapidly and thinking globally. Why SYMCO? We aren't a large corporate organization where you're one person among hundreds. At SYMCO, you'll work directly with company leadership, see the impact of your work every day, and have the opportunity to contribute ideas that help shape the future of the business. If you're ambitious, enjoy learning, and want to be part of a company that's growing internationally, you'll find opportunities here that simply don't exist in larger organizations. Your Mission Your mission is to help grow the SYMCO brand by creating meaningful communication, supporting our business development activities, strengthening customer relationships, and helping tell the story of what makes SYMCO different. You'll work closely with our leadership team, sales team, manufacturing partners, customers and suppliers to help create opportunities that support the continued growth of our business. What You'll Be DoingMarketing & Brand Development ➤ Manage SYMCO's LinkedIn, Facebook, Instagram and YouTube channels ➤ Develop engaging content that tells the SYMCO story ➤ Create articles, blogs, newsletters and customer success stories ➤ Visit customer sites, equipment installations and industry events to capture authentic stories that showcase our work ➤ Support video creation and photography from projects, customer visits and trade shows ➤ Maintain consistency across our branding, presentations and marketing materials Website & Digital Marketing ➤ Maintain and update our WIX website ➤ Manage Google Business Profile and Google Business Suite ➤ Measure website, email and social media performance, identify trends and continuously improve our marketing effectiveness and return on investment ➤ Recommend improvements based on analytics and customer engagement data CRM & Business Development ➤ Develop and execute email marketing campaigns through HubSpot CRM ➤ Maintain customer and prospect information ➤ Work with our sales team to keep CRM data accurate, organized and actionable ➤ Support our outside sales team with strategic marketing initiatives ➤ Assist with identifying new target customers and market opportunities ➤ Participate in customer outreach campaigns ➤ Help strengthen long-term customer relationships Customer Engagement ➤ Answer incoming office calls professionally ➤ Direct inquiries to the appropriate team member ➤ Support customer follow-up activities ➤ Assist with estimate preparation, invoicing and customer communications ➤ Support our service department with incoming and outgoing customer communication ➤ Help create a customer experience that reflects the SYMCO brand Technology & Innovation We believe technology should make us better. You'll be expected to embrace modern business tools including: ➤ Microsoft 365 ➤ HubSpot CRM ➤ Google Business Suite ➤ WIX ➤ AI platforms including ChatGPT, Claude and Microsoft Copilot ➤ Social media management platforms ➤ Analytics and reporting software We're looking for someone who enjoys learning new technology and using it to work smarter, improve communication, increase productivity and create better customer experiences. Industry Engagement You'll have opportunities to: ➤ Attend trade shows and industry conferences ➤ Participate in association events ➤ Help develop customer success stories ➤ Support supplier relationships ➤ Learn about industrial recycling systems ➤ Build relationships throughout our industry As you grow within the company, there will also be opportunities for travel throughout Canada and internationally. What We're Looking For We're much more interested in attitude, curiosity and potential than years of experience. The ideal candidate is someone who: ➤ Loves learning new things ➤ Enjoys working with people ➤ Is highly organized ➤ Has exceptional attention to detail ➤ Communicates professionally and confidently ➤ Can manage multiple priorities without becoming overwhelmed ➤ Enjoys solving problems ➤ Is creative but practical ➤ Takes ownership of their work ➤ Thrives in an entrepreneurial environment where priorities can change quickly and no two days are the same ➤ Wants to build a career rather than simply have a job Education & Experience Ideal backgrounds include: ➤ Business Administration ➤ Marketing ➤ Communications ➤ Commerce ➤ Digital Marketing ➤ Public Relations Previous experience in marketing, customer service, inside sales or business administration is an asset but not required. We're prepared to invest in the right person. Additional Assets Experience with any of the following would be beneficial: ➤ HubSpot CRM ➤ WIX ➤ Google Business Profile ➤ Managing LinkedIn Company Pages and Google Business Profiles ➤ Canva or Adobe Creative Suite ➤ Video editing ➤ Photography ➤ AI platforms ➤ Microsoft Power BI ➤ Mandarin, Spanish or French language skills Why You'll Enjoy Working Here At SYMCO you'll have the opportunity to: ➤ Work directly with company leadership ➤ Learn how a growing international business operates ➤ Build relationships with customers throughout North America, Latin America and the Pacific region ➤ Work with manufacturing partners in Canada, Europe and Asia ➤ Learn about one of the world's fastest-growing industrial sectors ➤ Attend trade shows and industry events ➤ Use modern business software and AI tools ➤ Develop skills across marketing, sales, operations and business development ➤ Make a real impact on a growing company Your ideas will be heard. Your work will matter. Your growth will be supported. Position Details ➤ Based in Ladner, British Columbia ➤ Part-time during initial training and onboarding ➤ Expected to transition into a full-time position as responsibilities grow ➤ Opportunity for occasional hybrid work following successful onboarding ➤ Compensation commensurate with experience, skills and demonstrated ability ➤ Ongoing opportunities for professional development, increasing responsibility and career growth A Final Thought We're looking for someone who wants more than a job. We want someone who wants to learn, contribute, build relationships, embrace technology and grow with us as SYMCO continues expanding throughout North America and beyond. If you're excited by technology, enjoy working with people, love learning and want to help build a business that is making an impact across the global recycling industry, we'd love to meet you. Come help us build the next chapter of SYMCO.