About Us BGC Engineering Inc. (BGC) is an international applied earth sciences professional services firm. We are proud of our talented team of over 800 employees, spanning the fields of Engineering, Geoscience, Software, Geomatics, Data Science, Accounting, Administration, Health & Safety and Human Resources.  Alongside our clients and industry partners, BGC works collaboratively as ‘One Team’, dedicated to solving the world’s most critical applied earth science challenges. BGC has offices located across Canada, the United States, Chile, the Dominican Republic, and Australia.

Our flat management structure creates a culture of innovation, excellence and transparency and a casual, dynamic and inclusive work environment. BGC prides itself on offering training and mentoring opportunities to further our employees’ professional growth as well as social and wellness activities that contribute to the connection and wellbeing of our team.

We believe in One Team, Excellence, Curiosity, Common Sense and Clarity.

The Role

We are looking for an organized and detail-oriented IT Coordinator to join our IT Team. This role is ideal for someone with a blend of administrative and light technical skills who thrives in a support-oriented, fast-paced environment. The successful candidate will help keep IT operations running smoothly by managing ticket intake, coordinating hardware inventory, and handling day-to-day administrative tasks within the team. This is a great opportunity for someone who enjoys coordinating moving parts, working with people, and building a career at the intersection of IT and Operations.

Responsibilities

• Serve as the first point of contact for IT support requests, performing first-pass triage and routing of incoming tickets through Freshservice.
• Handle day-to-day helpdesk tasks including documentation, filing, expense support, and ticket follow-ups.
• Manage IT hardware inventory for peripherals (monitors, docks, etc.), iPads, and laptops (new and spare), coordinating with technicians as needed.
• Coordinate asset disposal and recycling processes, maintaining documented chain of custody.
• Manage printer operations including service calls, supplies, and lease tracking.
• Support AV systems at HQ Vancouver, assisting with outages, new room setups, and vendor coordination alongside technical staff.
• Participate in weekly IT ticket queue reviews, helping track ticket trends and inventory status.
• Support ISP-related coordination such as tracking service issues and liaising with providers.
• Assist with logistics and planning for the annual IT Summit.
• Maintain organized records and documentation related to IT assets and processes.

Required Education, Experience & Competencies

• 0–2 years of relevant experience in IT support, coordination, or administrative roles.
• Completion of a diploma, certificate, or relevant post-secondary education in business information technology management, or a related field.
• Comfortable working with IT ticketing systems (e.g., Freshservice, Jira) and following standard workflows.
• Strong organizational and administrative skills with attention to detail.
• Good communication skills and a professional, service-oriented approach.
• Ability to manage multiple tasks and priorities in a team environment.
• Basic familiarity with common IT hardware (laptops, printers, AV equipment) is an asset.
• Experience with inventory tracking or asset management is an asset.
• Demonstrated initiative and ability to work both independently and collaboratively.
• Willingness and ability to travel to other office locations if needed.

Company Benefits BGC offers our employees the following:

• Our ‘One Team’ culture supporting health, wellness, safety and diversity

• Comprehensive benefits package:

• Health, Dental and Vision coverage

• LTD, Life, AD&D and Business Travel Insurance

• Employee Assistance Program

• Paid Time Off: Vacation, Sick, Holidays

• Parental leave top ups

• Professional development and mentoring opportunities

• Flat management structure

• Flexible workplace with office and home arrangements

• Social and wellness activities

• Casual and professional work environment

Compensation The estimated base salary range for this position is $55,000-$65,000 CAD per annum, however base pay will be commensurate with job-related knowledge, skills, and experience. BGC's compensation package also includes a discretionary bonus plan, training allowance, and comprehensive medical and dental plan.

Equity, Diversity and Inclusion

BGC Engineering Inc. strives to create a workplace where equity, diversity and inclusion are embedded throughout our workplace culture and practices. Join us in our commitment to honour individuality, ensure fairness, and create a welcoming environment for everyone. As an equal opportunity employer, we encourage applications from all candidates, including those experiencing inequity such as racialized individuals, Indigenous People, women, people of diverse sexual orientations, identities and expressions, veterans, individuals with disabilities, people of all faiths, nationalities, marital status, ages, and family status. For assistance or accommodation with your application, please contact us at careers@bgcengineering.ca .

Disclosures

• At BGC, we use Artificial Intelligence to streamline parts of the recruitment process, however all decisions about candidate selection and advancement continue to be made by our hiring team.
• This is a newly created position, reflecting our continued growth and investment in expanding our capabilities.
• This posting will close on March 31, 2026.
• Privacy Notice: By submitting an application you are consenting to BGC Engineering Inc. using and storing provided information about you for monitoring purposes relating to your application or future employment.