##Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level M

##About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

##About Us

The Book Store’s mission is to support the best student experience at Western University. To help students, faculty, and staff at Western and people in our community fulfill their educational goals and life potential, we are dedicated to providing products, services and information for their academic, professional, social and cultural needs.

##Responsibilities

The Shipper/Receiver (Shipping Clerk) is responsible for coordinating and executing the timely and accurate shipment of outgoing merchandise and online orders, as well as managing the vendor returns process for the Book Store, Computer Store and General Merchandise. The role ensures products are returned within established timelines, return authorizations and extensions are obtained as required, and all related documentation and records are accurately prepared and maintained. The role supports efficient inventory flow by liaising with vendors and internal stakeholders, preparing shipments in accordance with established procedures, maintaining packaging supplies, and assisting with receiving, inventory activities, and special projects as required.

##Qualifications

Education:

• High school diploma

Experience:

• 2 years of shipping/receiving experience and with warehousing and inventory processes

Knowledge, Skills & Abilities:

• Knowledge of inventory control systems and shipping/receiving processes
• Excellent verbal and written communication skills
• Ability to process information with high levels of accuracy
• Positive, outgoing attitude with genuine customer service orientation
• Ability to work within a flexible schedule to accommodate Western Retail Services’ events and activities, particularly seasonal needs
• Ability to work in a fast-paced environment, meet tight deadlines and adapt to growth and change
• A strong record of teamwork with the motivation and ability to work independently with little supervision
• Ability to multi-task and maintain an organized and effective personal work environment
• Intermediate computer skills in Microsoft Office in order to input data into spreadsheets and/or records systems with the ability to learn and adapt to new technology
• Familiarity with software applications used by Western preferred – e.g. inventory management software (such as Bookware)
• Ability to lift up to 50 lbs using proper ergonomic procedures and equipment

##Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

##Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

##Please Note:

This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.