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Delivery Manager

Remote
Toronto, Ontario
Senior Level
full_time

Top Benefits

Remote work flexibility (100% remote possible)
Up to 31 days paid time off in first year
Medical, dental, and vision coverage

About the role

Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change track, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!

What We Offer

  • An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
  • The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
  • Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program

What You’ll Do… The Delivery Manager will support the VP, Software in the business to ensure commercial and operational business priorities are planned and executed from start to finish with a focus on planning, accountability, insight, spotlights on inputs, key issues, and suggestions of solutions. This role will be critical in driving change and outputs within a complex program of work and will be accountable for reporting and governance. The ideal candidate for this role has proven experience in working with senior leadership to understand business priorities and then structure objectives and project teams to deliver on those strategic goals. We will look to this leader to be able to self-start and resolve problems between program teams and other internal stakeholders, coordinating all work through detailed implementation plans. This includes being the point person on all deadlines, milestones, processes, and risk mitigation protocols. Success in this role will come from providing and implementing excellent processes for monitoring performance and collaborating with program teams to work in a way aligned to our core values of collaboration, the pursuit of excellence, curiosity, integrity, and authenticity.

  • Responsible for planning and designing programs within the portfolio to successfully deliver from start to completion of strategic priorities. This includes ensuring the overall alignment of the portfolio to the strategic direction of the organization is achieved and proactively resolving risks, and strategic and directional issues between programs.
  • Typical responsibilities will include working with leadership to set goals and objectives for the priority programs, resolve problems between program teams and other internal stakeholders, and design and implement trackable processes for monitoring performance and collaborating with the program
  • Responsible for proactively monitoring overall progress, including all reporting and coordination of information to develop and maintain the clear status of all corporate priorities. The program is to be designed and maintained in line with the overall vision and agreed mandate
  • Responsible for the day-to-day management of individual programs, acting as the agent for the relevant Executive for successful delivery as agreed scope, timeline, and cost. Including a clear understanding of the commercial goals of projects and identifying risks and appropriate mitigations
  • Ensure the successful delivery of software products and features from conception to launch, adhering to established timelines, budgets, and quality standards. This includes overseeing the entire software development lifecycle (SDLC) and coordinating with cross-functional teams to mitigate risks and dependencies.
  • Responsible for defining and implementing the portfolio and program level overall governance frameworks as well as building change capability across the business in line with existing Trader Interactive methodologies, policies and procedures.
  • Responsible for establishing the infrastructure of the program, including the program and project delivery teams, as well as communicating and reporting the overall program health. This will mean executing individual projects within the program of work with the same attention to detail to adhere to the overall portfolio & corporate goals

What We’re Looking For:

  • Bachelor’s degree Level Graduate /or/ Industry Standard Qualification (MSP, Prince 2, Six Sigma, etc) Minimum of a BA, MA preferred
  • 7-10 years of related experience, with progressive responsibility in program project management working with large corporate clients in a B2B environment
  • 7-10 years in Business Change Program Management
  • Demonstrated experience in product delivery management, overseeing the entire product lifecycle from ideation to launch and post-launch optimization.
  • Experience managing budgets for multiple projects
  • A strong operational person with commercial understanding to support key leaders
  • Demonstrated experience in successfully planning, developing, and managing portfolios and programs at a strategic level, with a proven understanding of the impact across the organization
  • Demonstrate experience in managing software migration projects, including planning, execution, and post-migration validation.
  • Significant experience in working at a strategic decision-making level within a complex environment and the ability to influence change
  • Proven ability in leading programs of change and working with Presidents, VPs, Directors, and Boards including best practice reporting skills that are appropriate for different leveled stakeholders
  • Proven experience in leading and managing significant operational change management or transformation programs across organizational boundaries
  • Experience with multi-site program delivery within new and traditional media is preferred
  • Excellent communication, networking, negotiating influencing skills, ability to manage and build relationships within and across organizational boundaries
  • Excellent data analysis and reporting skills
  • Strong problem-solving, negotiation, and communication skills
  • Proven leadership and decision-making skills
  • Proven ability to effectively engage, influence, and ensure the commitment of stakeholders at all levels, with credibility and authority
  • Demonstrable skill in engaging and motivating staff on an ongoing basis through periods of change
  • Demonstrable self-awareness and proven ability to manage the impact of, and consequences of, their actions
  • Ability to work for concentrated periods of time analyzing complex information into clear reports for the Executive level audience
  • Ability to critically analyze complex information and assess the need for intervention as appropriate

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.

About Trader Interactive

Advertising Services
501-1000

Trader Interactive is the leading provider of online market places and digital marketing products serving the lifestyle vehicles and commercial equipment segments. Some of our brands include RV Trader, Cycle Trader, Commercial Truck Trader and Equipment Trader. Collectively, we reach a broad base of consumers with over 7 million monthly unique visitors through our online marketplaces, power thousands of dealer websites, and offer smart tools to assist dealers in more effectively running their businesses and serving their customers.

We are transforming the personal lifestyles and businesses of our customers by the use of an innovative AI powered Cloud platform that allows them to acquire the vehicles and equipment best suited to their needs. This big data platform is at the heart of our consumer marketplaces and the digital solutions for our dealer partners. It has been the enabler for the digital transformation of traditional segments such as RVs, Motorcycles, PowerSports and Commercial Equipment and is now helping transform these further by participating in the new sharing economy.