Record of Employment (ROE) Administrator
About the role
Record of Employment (ROE) Administrator**(Job Number: 25006697)**
Primary Location**:ON-MississaugaAdministrationEmployee Type****:**Full-Time
Description:
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
The Record of employment administrator is responsible for preparing and submitting Records of Employment (ROEs) in compliance with Service Canada Regulations. This role ensures accurate documentation of employee work history during interruptions in earnings and supports the payroll team with related administrative tasks.
KEY RESPONSIBILITIES
- Prepare and issue ROEs for employees experiencing a break in earnings (e.g., termination, leave)
- Ensure ROEs are completed accurately and submitted on time via ROE Web.
- Verify employment details including hours worked, earnings, and reason for separation.
- Maintain and update employee records in HRIS and payroll system.
- Respond to inquiries from employees and government agencies regarding ROEs.
- Collaborate with HR and payroll team to resolve discrepancies or missing information.
- Stay current with Service Canada guidelines and Employment Insurance (EI) regulations.
- Other duties as assigned
Work Location : Bayshore Healthcare, National Office, Mississauga ON
Hybrid – At least 2 days onsite weekly
Qualifications:
Education/Experience
- Diploma or degree in Business Administration, Human Resources, or related field.
- 2+ years of experience in payroll or HR administration.
- Familiarity with ROE Web and Canadian Employment legislation.
- Strong attention to detail and organization skills.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office and Payroll Software.
OTHER SKILLS AND ABILITIES
- Strong interpersonal and communication skills (written and verbal)
- Ability to work independently and collaboratively
- Excellent customer service for internal and external stakeholders
- Highly organized with strong attention to detail
- Effective time management and multitasking in deadline-driven settings
- Proficient in Excel, including Pivot Tables and VLOOKUP functions
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
Record of Employment (ROE) Administrator
About the role
Record of Employment (ROE) Administrator**(Job Number: 25006697)**
Primary Location**:ON-MississaugaAdministrationEmployee Type****:**Full-Time
Description:
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
The Record of employment administrator is responsible for preparing and submitting Records of Employment (ROEs) in compliance with Service Canada Regulations. This role ensures accurate documentation of employee work history during interruptions in earnings and supports the payroll team with related administrative tasks.
KEY RESPONSIBILITIES
- Prepare and issue ROEs for employees experiencing a break in earnings (e.g., termination, leave)
- Ensure ROEs are completed accurately and submitted on time via ROE Web.
- Verify employment details including hours worked, earnings, and reason for separation.
- Maintain and update employee records in HRIS and payroll system.
- Respond to inquiries from employees and government agencies regarding ROEs.
- Collaborate with HR and payroll team to resolve discrepancies or missing information.
- Stay current with Service Canada guidelines and Employment Insurance (EI) regulations.
- Other duties as assigned
Work Location : Bayshore Healthcare, National Office, Mississauga ON
Hybrid – At least 2 days onsite weekly
Qualifications:
Education/Experience
- Diploma or degree in Business Administration, Human Resources, or related field.
- 2+ years of experience in payroll or HR administration.
- Familiarity with ROE Web and Canadian Employment legislation.
- Strong attention to detail and organization skills.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office and Payroll Software.
OTHER SKILLS AND ABILITIES
- Strong interpersonal and communication skills (written and verbal)
- Ability to work independently and collaboratively
- Excellent customer service for internal and external stakeholders
- Highly organized with strong attention to detail
- Effective time management and multitasking in deadline-driven settings
- Proficient in Excel, including Pivot Tables and VLOOKUP functions
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672