Bilingual Bellperson (Part-Time)
Top Benefits
About the role
Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Bilingual Bellperson (Part-Time).
What Is In It For You
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
- Full rate of pay of $17.23/hour
Job Description Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Welcome every guest to Fairmont Château Laurier with professionalism and friendliness
- Provide guests with a superior first and last impression of the hotel
- Ensure safety of colleagues and guests by working safely
- Delivery of hotel luggage and amenities, keeping hotel lobby clean, providing luggage check service, directing guests and answering guest inquiries, tour luggage pick-up and delivery
- Assist the Lobby Concierge Team when required
- Other duties as required
Qualifications
- Fluency in both spoken and written French and English is mandatory due to the diverse clientele.
- Friendly personality and desire to work in a team-based environment
- Previous customer contact experience
- Proven guest excellence, good knowledge of local restaurants and attractions
- Extremely outgoing personality is required
- Remains calm and courteous at all times
Additional Information
Physical Aspects Of Position (included But Not Limited To)
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Frequent loading, pushing and pulling of luggage carts weighing up to 500 lbs
- Constant kneeling, pushing, pulling, lifting
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Bilingual Bellperson (Part-Time)
Top Benefits
About the role
Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Bilingual Bellperson (Part-Time).
What Is In It For You
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
- Full rate of pay of $17.23/hour
Job Description Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Welcome every guest to Fairmont Château Laurier with professionalism and friendliness
- Provide guests with a superior first and last impression of the hotel
- Ensure safety of colleagues and guests by working safely
- Delivery of hotel luggage and amenities, keeping hotel lobby clean, providing luggage check service, directing guests and answering guest inquiries, tour luggage pick-up and delivery
- Assist the Lobby Concierge Team when required
- Other duties as required
Qualifications
- Fluency in both spoken and written French and English is mandatory due to the diverse clientele.
- Friendly personality and desire to work in a team-based environment
- Previous customer contact experience
- Proven guest excellence, good knowledge of local restaurants and attractions
- Extremely outgoing personality is required
- Remains calm and courteous at all times
Additional Information
Physical Aspects Of Position (included But Not Limited To)
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Frequent loading, pushing and pulling of luggage carts weighing up to 500 lbs
- Constant kneeling, pushing, pulling, lifting
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.