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Senior Manager, Everyday Banking Analytics

RBC5 days ago
Toronto, ON
Senior Level
full_time

About the role

Job Description

What is the opportunity?

Our Vision is to be Canadians’ leading choice for all payment and everyday banking activities, extending our market leading position through superior value, innovation, and differentiated experiences that drive acquisition and engagement.

In this role, you will be using data and analytics to improve our understanding of client behaviours, competitive positions, as well as improve in-market strategies and inform the design of our suite of products.

You will be working collaboratively with the broader Everyday Banking and Client Growth team, and use advanced analytical tools and multiple data sources (e.g. client segment data, bureau data, client behaviour data across all RBC products, online and mobile interaction data) in order to formulate strategies that optimize the business, enhance product construct, and provide value to our customers. You will also be responsible for designing dashboards to support business reviews with Executives and complete deep dives to explain key trends and identify strategic opportunities.

What will you do?

  • Leverage complex data to provide analytics and strategic insights for business decisions and to explore new opportunities for banking products, client growth & engagement, payments or a specialized client segments including

    • Detailed understanding of the product and segment analytics and financials
    • Business insight into acquisition and retention activities, channel performance and market share
    • Information in support of business optimization and business cases
    • Deep dives on new product innovation
    • Special projects as assigned
  • Work collaboratively with the Banking and Client Growth leadership team, and other analytics teams across the organization to enhance business decision-making through use of reporting, advanced analytics and combining multiple sources of data to measure key indicators of performance and early detection of opportunities, trends & anomalies.

  • Enhance reporting packages through automation to improve the efficiency and effectiveness of reports, providing management with concise, timely and insightful information on relevant matters relating to Banking and Client Growth portfolio.

  • Create materials to communicate the insights developed either through new monthly / quarterly reporting or specific stakeholder presentations and working sessions.

  • Work effectively with key stakeholders throughout the analytics and insights process to deliver high quality results aligned to the needs of the business.

What do you need to succeed?

Must have:

  • Strong analytical skills with the ability to interpret complex data and make data-based strategic decisions, while looking for opportunities to innovate.
  • Proficiency with data manipulation and analytical tools including Python, Excel, SQL, Tableau, Python.
  • Proven ability to collaborate with a diverse set of stakeholders in defining and solving business problems.
  • Ability to be effective and equally conversant in business and technical environment.
  • University degree in a quantitative field of study (e.g., statistics, economics, business, engineering) to demonstrate ability for critical thinking & numerical analytics.
  • 3 to 5 years related work experience in analytics, product or quantitative strategy roles.

Nice to have:

  • Experience in building financial models /valuations
  • Experience with statistical tools, test design, and predictive analytics
  • Education or practice in Data Science, Machine Learning

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Commercial Acumen, Critical Thinking, Financial Planning and Analysis (FP&A), Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-02

Application Deadline:

2025-09-19

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I****nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

About RBC

Banking
10,000+

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

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