Organizational Context

The Canadian Centre of Recovery Excellence (CoRE) is a Crown corporation powered by the Government of Alberta, dedicated to transforming mental health and addiction recovery through data-driven insights and system-level innovation. CoRE equips decision-makers with world-class research, analytics, and expert guidance to shape recovery-focused services that truly make a difference in people’s lives.

With a commitment to real-world impact, CoRE collaborates across government, healthcare, and global networks to lead the way in building effective, evidence-based recovery systems for Albertans.

Position Summary

As part of the Data and Analytics division, the System Administrator plays a critical role in maintaining and securing CoRE’s IT infrastructure. This position supports the delivery of public services by ensuring reliable and secure systems, and access management aligned with the values and priorities of CoRE. You will troubleshoot and resolve cloud services related issues, analyze and identify performance bottlenecks, recommend optimization opportunities, and support internal users, external clients, and applications used in our environment while working closely with other IT staff.

This role is based on site, five days per week, in our Calgary office with potential for hybrid work arrangements as operational needs evolve.

Responsibilities:

1. Maintain and Support CoRE IT Infrastructure

• Administer and maintain cloud-based infrastructures and cloud-based associated platforms and components (e.g., AWS, M365).
• Monitor systems performance, resolve technical issues proactively, and ensure optimal compute and storage capacity.
• Implement patch management, backup solutions, and disaster recovery plans.
• Automate system tasks using scripting tools (e.g., PowerShell, Python).
• Manage user access controls and coordinate periodic access and permissions reviews.
• Ensure security administration processes are documented and maintained.
• Support internal and external audits and produce reports for access changes, role reviews, and reconciliations.
• Collaborate with cross-functional teams to support CoRE IT needs and ensure compliance with internal policies, government regulations, and industry standards.

2. Support CoRE Security, Policy, and Audit

• Enforce security best practices and update policies to protect sensitive data.
• Perform regular vulnerability scans, system audits, and forensic investigations.
• Monitor and enhance cybersecurity protocols and data protection measures.
• Troubleshoot connectivity and performance issues related to available cloud systems.
• Utilize tools to monitor user access and platform performance and analyze statistics for continuous improvement.
• Maintain asset inventory and document configuration standards and procedures.
• Minimize infrastructure downtime through proactive service improvements.

3. CoRE Priorities Advancement

• Identify and summarize issues to support team decision-making.

• Monitor and flag emerging topics or concerns for discussion.

• Stay informed of current practices, trends, and advancements in technology, sharing relevant updates with the team.

• Identify opportunities to automate tasks and improve system workflows.

• Support the preparation of briefings, reports, presentations, and documents for leadership and stakeholders.

• Perform other duties as assigned.

Education and Experience:

• Diploma or degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience in system and/or network administration, ideally within cloud-based systems and infrastructure.
• A combination of related education and experience will be considered.

Knowledge, Skills, and Abilities:

• Proficiency in Windows/Linux environments, virtualization, and cloud platforms.
• Working experience with AWS products and security standards, Microsoft M365 product suite, including M365 templates forming, templates utilization and automation, and administering, resource provisioning and monitoring
• Strong understanding of cybersecurity and data governance, preferably within Snowflake database management.
• Demonstrate strong organizational and priority setting skills coupled with strong written and verbal communication skills
• Highly self-motivated and able to effectively execute tasks in a fast-paced environment
• Excellent communication and collaboration skills, with the ability to work effectively within a team and interact with stakeholders at all levels.

Pension and Benefits

• CoRE offers a pension plan with LAPP which provides a retirement income, survivor benefits, and early retirement options. Explore more at www.lapp.ca .
• As part of our commitment to our employees’ well-being, CoRE is pleased to provide a group benefits plan and health spending account. This comprehensive plan includes extended health care coverage, travel insurance, dental care, specialized medical coverage, and more.

Pre-employment Conditions

• Prior to an offer of employment, candidates are required to complete and maintain satisfactory Criminal Record, Education Verification, and Canadian Work Authorization checks as well as Conflict of Interest disclosure, as applicable.
• Candidates who have completed post-secondary studies outside of Canada may be required to provide an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

How To Apply

Applicants should provide a resume and cover letter that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Closing Date: October 5, 2025

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Additional screening information may be requested. Candidates chosen to move forward to interview will be contacted. An eligibility list may be established to fill similar positions.

CoRE is committed to inclusiveness, equity, and accessibility and encourage all qualified candidates to apply. If you require accommodation during any portion of the selection process, please let our team know at hr@recoveryexcellence.org