Restaurant General Manager - Firehouse Subs Saint John
Top Benefits
About the role
Benefits: Health benefits Bonus based on performance Company parties Employee discounts Free uniforms Opportunity for advancement Training & development Tuition assistance Wellness resources Firehouse Subs Restaurant General Manager
Are you an outgoing and high-energy individual who thrives in fast-paced environments?
We are recruiting a Restaurant General Manager to join us in delivering the best subs and guest experience in the industry!
Location: 80 McAllister Drive, Saint John, New Brunswick
Firehouse Subs is a brand founded by two firefighters in 1994, and now has over 1,200 locations in the US and Canada. Our sandwiches are unique because we slice our meats fresh in-house daily, and our steaming process awakens the flavours of our premium meats and cheeses. With generous portions and craveable combinations, our subs are like nothing you've tasted before!
The Restaurant General Manager is responsible for overseeing a team in all aspects of restaurant operations. They will lead, mentor, and support the restaurant team and consistently motivate the team to achieve the highest standard of customer service and ensure efficiency in all aspects of the business. They are a hospitality professional that leads with a guest-centric mentality. This position will lead our Assistant Manager, Shift Leads, and Team Members on the front lines of our operations, adhering to and enforcing our standards, and ensuring that our guests are presented with a great experience..
This position will report to the Director of Operations.
Core Responsibilities:
- Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
- Prepare schedules, manage labour costs, and ensure the restaurant is always properly staffed.
- Full scope inventory management and food cost management. Place orders, ensure product availability, ensure FIFO is being used, ensure food is stored neatly and correctly.
- Assign daily tasks to team members, ensuring daily prep is completed in a timely manner and ensuring the restaurant is setup for success every single day.
- Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
- Measure and evaluate performance standards (KPI’s)
- Develop and implement plans for continuous service improvement.
- Ensure operational and occupational health and safety standards are followed.
- Handle guest problems and complaints in an efficient and positive manner.
- Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
- Be accountable for the continuous training and development of the restaurant Assistant Manager, Shift Leaders and Team Members.
- Actively participate in Local Restaurant Marketing in local trade area.
- Implement and promote all Public Safety Foundation initiatives.
- Communicate effectively to the Director of Operations any and all issues that may impact our business.
- Maintain restaurant equipment in full working order and communicates problems immediately.
- Maintain cleaning routines and overall restaurant cleanliness.
Qualifications And Skills:
- 2+ years of restaurant management experience, or 2+ years in a supervisory role in a restaurant environment
- Possess a positive attitude, be ready and willing to manage their team and serve customers, every day with a smile.
- Be able to hire, train and motivate a high-performance team.
- Understand and be able to manage food and labour costs.
- Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills – able to direct, coach, and supervise a team
- A positive and team-oriented attitude.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work flexible hours: day, evening, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
Additional Requirements:
- Able to lift up to 50 lbs
- Familiarity with Microsoft Office suite is required
- This role will require 40 to 44 hours a week or when needed for the business
- This job requires someone who has a valid Drivers License and access to a vehicle
Benefits:
- Excellent health benefits (medical, dental and vision)
- Free gym membership
- Tuition assistance programs
- Career advancement opportunities
- Paid training and a supportive work environment
- Free uniforms
- Free or discounted food and beverages during shifts
- Staff events
Not the right fit? Search for Restaurant General Manager jobs in City of Saint John, New Brunswick, Canada
About Firehouse Subs - NB, PEI, NS
In 2005, the Firehouse Subs founders established the 501(c)(3), non-profit Firehouse Subs Public Safety Foundation. The charity provides lifesaving equipment, prevention education, scholarships and continued education, and disaster relief for first responders and public safety organizations, as well as support for military veterans. Since inception, the Firehouse Subs Public Safety Foundation has awarded more than $86 million to hometown heroes in all 50 states and Puerto Rico. Support for Canadian first responders is provided through the Firehouse Subs Public Safety Foundation of Canada.
The Firehouse Subs Public Safety Foundation is honored to be listed as a four-star nonprofit organization, the highest designation, by Charity Navigator. Charity Navigator is the nation’s largest and most-utilized evaluator of charities. Grant allocations are made possible thanks to the overwhelming support of Firehouse Subs restaurants and generous donors. More than 70% of the funds raised for the Firehouse Subs Public Safety Foundation come from the generosity of Firehouse Subs guests and the restaurant brand. Please consider supporting a Firehouse Subs restaurant near you!
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Restaurant General Manager - Firehouse Subs Saint John
Top Benefits
About the role
Benefits: Health benefits Bonus based on performance Company parties Employee discounts Free uniforms Opportunity for advancement Training & development Tuition assistance Wellness resources Firehouse Subs Restaurant General Manager
Are you an outgoing and high-energy individual who thrives in fast-paced environments?
We are recruiting a Restaurant General Manager to join us in delivering the best subs and guest experience in the industry!
Location: 80 McAllister Drive, Saint John, New Brunswick
Firehouse Subs is a brand founded by two firefighters in 1994, and now has over 1,200 locations in the US and Canada. Our sandwiches are unique because we slice our meats fresh in-house daily, and our steaming process awakens the flavours of our premium meats and cheeses. With generous portions and craveable combinations, our subs are like nothing you've tasted before!
The Restaurant General Manager is responsible for overseeing a team in all aspects of restaurant operations. They will lead, mentor, and support the restaurant team and consistently motivate the team to achieve the highest standard of customer service and ensure efficiency in all aspects of the business. They are a hospitality professional that leads with a guest-centric mentality. This position will lead our Assistant Manager, Shift Leads, and Team Members on the front lines of our operations, adhering to and enforcing our standards, and ensuring that our guests are presented with a great experience..
This position will report to the Director of Operations.
Core Responsibilities:
- Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
- Prepare schedules, manage labour costs, and ensure the restaurant is always properly staffed.
- Full scope inventory management and food cost management. Place orders, ensure product availability, ensure FIFO is being used, ensure food is stored neatly and correctly.
- Assign daily tasks to team members, ensuring daily prep is completed in a timely manner and ensuring the restaurant is setup for success every single day.
- Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
- Measure and evaluate performance standards (KPI’s)
- Develop and implement plans for continuous service improvement.
- Ensure operational and occupational health and safety standards are followed.
- Handle guest problems and complaints in an efficient and positive manner.
- Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
- Be accountable for the continuous training and development of the restaurant Assistant Manager, Shift Leaders and Team Members.
- Actively participate in Local Restaurant Marketing in local trade area.
- Implement and promote all Public Safety Foundation initiatives.
- Communicate effectively to the Director of Operations any and all issues that may impact our business.
- Maintain restaurant equipment in full working order and communicates problems immediately.
- Maintain cleaning routines and overall restaurant cleanliness.
Qualifications And Skills:
- 2+ years of restaurant management experience, or 2+ years in a supervisory role in a restaurant environment
- Possess a positive attitude, be ready and willing to manage their team and serve customers, every day with a smile.
- Be able to hire, train and motivate a high-performance team.
- Understand and be able to manage food and labour costs.
- Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills – able to direct, coach, and supervise a team
- A positive and team-oriented attitude.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work flexible hours: day, evening, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
Additional Requirements:
- Able to lift up to 50 lbs
- Familiarity with Microsoft Office suite is required
- This role will require 40 to 44 hours a week or when needed for the business
- This job requires someone who has a valid Drivers License and access to a vehicle
Benefits:
- Excellent health benefits (medical, dental and vision)
- Free gym membership
- Tuition assistance programs
- Career advancement opportunities
- Paid training and a supportive work environment
- Free uniforms
- Free or discounted food and beverages during shifts
- Staff events
Not the right fit? Search for Restaurant General Manager jobs in City of Saint John, New Brunswick, Canada
About Firehouse Subs - NB, PEI, NS
In 2005, the Firehouse Subs founders established the 501(c)(3), non-profit Firehouse Subs Public Safety Foundation. The charity provides lifesaving equipment, prevention education, scholarships and continued education, and disaster relief for first responders and public safety organizations, as well as support for military veterans. Since inception, the Firehouse Subs Public Safety Foundation has awarded more than $86 million to hometown heroes in all 50 states and Puerto Rico. Support for Canadian first responders is provided through the Firehouse Subs Public Safety Foundation of Canada.
The Firehouse Subs Public Safety Foundation is honored to be listed as a four-star nonprofit organization, the highest designation, by Charity Navigator. Charity Navigator is the nation’s largest and most-utilized evaluator of charities. Grant allocations are made possible thanks to the overwhelming support of Firehouse Subs restaurants and generous donors. More than 70% of the funds raised for the Firehouse Subs Public Safety Foundation come from the generosity of Firehouse Subs guests and the restaurant brand. Please consider supporting a Firehouse Subs restaurant near you!