Compass Data Collections Assistant - PTT
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
SUMMARY:
Working throughout the transit system at specifically assigned locations and times, the Compass Data Collections Assistant observes and log information about customers entering or exiting the transit system.
The Compass Data Collections Assistant records information and captures any relevant notes regarding the measurements using a mobile device and app provided by the organization. The information captured through these tools will provide TransLink with information to improve operational efficiency.
DUTIES AND RESPONSIBILITIES:
Uses the mobile device and tools to log information on customers entering and exiting the transit system in an accurate and complete manner.
Conducts the measurements and records the data using a mobile device.
Traveling to pre-assigned transit stations, bus exchanges or bus stops including travelling on assigned bus routes, based on a schedule provided by the Senior Advisor.
Using the mobile device to accurately capture, including but not limited to, the time and location of the measurement being taken, the mode of transit being observed, and the number of customers entering and exiting the transit system.
Provides the notes after each measurement about observations or measurements based on the guidance provided by the Senior Advisor.
Qualifications
EDUCATION
Requires partial high school (Grade 10), or equivalent. Requires capability in using mobile device apps. Dexterity and vision to record information accurately a must.
EXPERIENCE
Requires training on using the mobile device and tools to log information on customers entering and exiting the transit system in an accurate and complete manner.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
This is a casual position. The hours are not fixed and may vary depending on the assignment.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
Salary $3,768 - $4,521 per month (Actual salary offered will be commensurate with education, experience and internal parity).
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: September 02, 2025
Closing Date: September 09, 2025
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Compass Data Collections Assistant - PTT
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
SUMMARY:
Working throughout the transit system at specifically assigned locations and times, the Compass Data Collections Assistant observes and log information about customers entering or exiting the transit system.
The Compass Data Collections Assistant records information and captures any relevant notes regarding the measurements using a mobile device and app provided by the organization. The information captured through these tools will provide TransLink with information to improve operational efficiency.
DUTIES AND RESPONSIBILITIES:
Uses the mobile device and tools to log information on customers entering and exiting the transit system in an accurate and complete manner.
Conducts the measurements and records the data using a mobile device.
Traveling to pre-assigned transit stations, bus exchanges or bus stops including travelling on assigned bus routes, based on a schedule provided by the Senior Advisor.
Using the mobile device to accurately capture, including but not limited to, the time and location of the measurement being taken, the mode of transit being observed, and the number of customers entering and exiting the transit system.
Provides the notes after each measurement about observations or measurements based on the guidance provided by the Senior Advisor.
Qualifications
EDUCATION
Requires partial high school (Grade 10), or equivalent. Requires capability in using mobile device apps. Dexterity and vision to record information accurately a must.
EXPERIENCE
Requires training on using the mobile device and tools to log information on customers entering and exiting the transit system in an accurate and complete manner.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
This is a casual position. The hours are not fixed and may vary depending on the assignment.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
Salary $3,768 - $4,521 per month (Actual salary offered will be commensurate with education, experience and internal parity).
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: September 02, 2025
Closing Date: September 09, 2025
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.