Job#: 3025305 Job Description: TSYS QA Lead (End‑to‑End) Client: Top 5 Canadian Bank

Role: TSYS QA Lead – End‑to‑End Testing

Contract: 6 month to start (extension highly likely)

Location: Hybrid – Downtown Toronto (on‑site every Tuesday)

Purpose of Job

• The TSYS QA Lead will own and deliver end‑to‑end quality assurance for complex Credit Card and Payments initiatives built on the TSYS platform. This role requires a strong mix of TSYS product expertise, hands‑on functional QA, automation leadership, vendor coordination, and experience delivering large‑scale credit card product launches.
• This is not a UAT Lead role. It is a hands‑on, technical TSYS QA leadership role responsible for planning, execution, defect management, and final QA sign‑off across multiple integrated systems (10+ applications).

Key Responsibilities TSYS End‑to‑End QA Leadership

• Own end‑to‑end testing for TSYS‑centric initiatives, including planning, scope definition, execution, risk assessment, and sign‑off.
• Lead QA across 10+ integrated systems touching TSYS (digital onboarding, servicing, payments, APIs, statements, card fulfillment, etc.).
• Identify E2E test scope based on architecture, data flows, and TSYS functional impacts.
• Resolve test environment gaps, data issues, and TSYS batch‑cycle constraints.
• Lead the end‑to‑end QA lifecycle: test plan → test cases → data prep → execution → defect triage → reporting.

TSYS Domain Expertise

• Experience supporting or leading credit card product launches on TSYS.

• Hands-on experience with:

• Pricing & interest changes (APR, fee updates, disclosure changes).

• Fee modifications, product parameter updates, and BIN configuration.

• Payments & settlement flows including postings, reversals, and chargebacks.

• Card generation, plastics, embossing, account opening flows.

• Statements, letters & regulatory communications generated by TSYS.

• Digital Wallet / Tokenization (Apple Pay, Google Pay, provisioning, lifecycle events).

• TRIAD risk/collections strategy experience (working knowledge).

TSYS Automation Leadership

• Strong hands-on background in automation frameworks (API + UI).
• Ability to define automation strategy for TSYS projects, including regression coverage and reusable test assets.
• Lead automation engineers to align TSYS functionality with automated test suite coverage.
• Experience validating TSYS batch jobs and downstream integrations using automated scripts (nice-to-have but preferred).

Test Planning & Execution

• Create comprehensive test plans, scenarios, data sets, and traceability matrices.
• Perform hands-on functional testing where required.
• Validate TSYS configuration setups, pricing logic, statement/letter outputs, and digital wallet behaviors.
• Ensure alignment with disclosure team, pricing teams, payments teams, and fulfillment stakeholders.

Stakeholder & Vendor Engagement

• Work closely with:

• Business stakeholders (Credit Cards, Pricing, Risk, Digital).

• TSYS vendor teams for validation, defect analysis, and implementation readiness.

• External technology vendors supporting wallet/tokenization, cards, and statements.

• Provide clear communication of risks, defect statuses, and readiness for implementation.

Quality Governance & Defect Management

• Manage full defect lifecycle: logging, triaging, prioritization, retesting, and closure.
• Provide traceability from requirements → TSYS configuration → QA outcomes.
• Support audit/regulatory inquiries related to pricing, fees, disclosures, or cardholder communication.

Required Qualifications

• 7+ years TSYS experience in Credit Card & Payments domain.

• 5+ years leading E2E QA across 10+ integrated systems.

• Proven experience launching new credit card products or major TSYS enhancements.

• Strong understanding of:

• TSYS card lifecycle (origination → servicing → payments → collections).

• Pricing, fees, APR updates, disclosures, communication rules.

• TSYS batch cycles, settlement flows, and posting logic.

• Card generation, statements, and notifications.

• Digital Wallet + Tokenization flows.

• TRIAD strategy impacts (working-level familiarity).

• Hands-on API testing experience (Postman).

• Strong SQL for validating data across TSYS + downstream applications.

• Experience with ALM, JIRA, Confluence.

• Excellent communication and ability to lead cross-functional teams.

Nice-to-Have

• TSYS automation frameworks or custom automation solutions.
• CI/CD exposure for automated regression execution.
• Exposure to credit decisioning platforms or TSYS enhancements.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow dis-crimination on the basis of race, color, religion, creed, sex (including pregnancy, child-birth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran sta-tus, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner con-sistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.