Customer Service Representative (In-Office, not Remote)
About the role
Join Orgill Canada, where our mission, "Help Our Customers Be Successful," isn't just a statement—it's the foundation of everything we do. As the leading independent hardlines distributor, we pride ourselves on innovation, quality, and a relentless drive to provide our customers with the tools, products, and programs they need to thrive. We're more than a team; we're a community dedicated to the success of our customers, striving for excellence and improvement at every turn.
Orgill Canada is an equal opportunity employer; this position is offered in accordance with this principle. Accommodations are available at all stages of the employment process.
We're Hiring: Customer Service Representative - Your Mission: Empower Customer Success
**Your Role:**In this vital position you're a key partner in our overarching goal to ensure customer success. This front line support must maintain a positive, empathetic and professional attitude towards our customers. Responding in a timely manner through a variety of channels and resolving customer issues is our main focus.
**What We're Looking For:**An individual who is able to establish priorities, work independently and meet deadlines. Someone with strong interpersonal, verbal, and written communication skills. This position is an in-office role. Priority will be given to those who are bilingual English/French, but not required.
**A Snapshot of What You'll be Doing:**Supporting the Orgill website. Processing orders & claims. Utilizing Salesforce. Communicating delivery issues. Maintaining files.
**Hours of Work:**Monday - Thursday: 8:00 am - 4:45pm, Friday: 8:00am - 3:00 pm.
Compensation:$42,000
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Customer Service Representative (In-Office, not Remote)
About the role
Join Orgill Canada, where our mission, "Help Our Customers Be Successful," isn't just a statement—it's the foundation of everything we do. As the leading independent hardlines distributor, we pride ourselves on innovation, quality, and a relentless drive to provide our customers with the tools, products, and programs they need to thrive. We're more than a team; we're a community dedicated to the success of our customers, striving for excellence and improvement at every turn.
Orgill Canada is an equal opportunity employer; this position is offered in accordance with this principle. Accommodations are available at all stages of the employment process.
We're Hiring: Customer Service Representative - Your Mission: Empower Customer Success
**Your Role:**In this vital position you're a key partner in our overarching goal to ensure customer success. This front line support must maintain a positive, empathetic and professional attitude towards our customers. Responding in a timely manner through a variety of channels and resolving customer issues is our main focus.
**What We're Looking For:**An individual who is able to establish priorities, work independently and meet deadlines. Someone with strong interpersonal, verbal, and written communication skills. This position is an in-office role. Priority will be given to those who are bilingual English/French, but not required.
**A Snapshot of What You'll be Doing:**Supporting the Orgill website. Processing orders & claims. Utilizing Salesforce. Communicating delivery issues. Maintaining files.
**Hours of Work:**Monday - Thursday: 8:00 am - 4:45pm, Friday: 8:00am - 3:00 pm.
Compensation:$42,000