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Implementation Specialist, DCPP

RBC5 days ago
Urgently Hiring
Verified
Remote
Montréal, Quebec
Mid Level
Full-time

Top Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation

About the role

Job Description

** What is the opportunity?**

RBC Group Advantage is a comprehensive business within RBC Royal Bank that works closely with companies to promote their employees overall financial needs. The RBC Group Advantage team offers a variety of banking and retirement savings products including Group Registered Retirement Savings plan (Group RRSP), Defined Contribution Pension Plan (DCPP), Deferred Profit Sharing Plan (DPSP), Group Tax-Free Savings Account (Group TFSA) and Group Investment Account – Non-registered (GIA). Group Advantage also offers exclusive access to special offers for everyday banking solutions. These products are offered with expert advice and delivered in the convenience of the workplace or virtually. RBC Group Advantage (GA) is looking to hire a Defined Contribution Pension Plan (DCPP) Implementation Specialist. As a DCPP Implementation Specialist, you will act as a subject matter expert and consultant to support the end-to end Sponsor (employer) onboarding to a RBC administered Defined Contribution Pension Plan.

What will you do?

Strategic Planning and Plan Set Up – Subject matter expert for DCPP product and the implementation process:

  • Sponsor Onboarding: You act as the primary owner and lead for the end to end Sponsor onboarding process.
  • Plan Documentation: Act as an Advisor to both the Group Advantage sales team and the plan Sponsor in designing plan structure.
  • System Set-Up: You ensure the accurate set-up of the plan on the CRM platform and on Sponsor’s portal (record keeping, reporting, Sponsor access to manage member participation and remit payroll contributions).

Stakeholder Management – You coordinate all partners involved in the plan implementation and transfer process:

  • Key OFI (Other Financial Institutions) Contact: Act as primary RBC liaison with OFI to negotiate and coordinate the end-to-end plan transfer process.
  • Internal Partner Coordination: Inform partners of upcoming launches (GFAs, GAA, Service center), work with partners to ensure capacity and support is available for upcoming launches (GFA’s, Service Centre, BUCK, MyAdvisor, Workplace team)

Project Management and Support – You coordinate and track all aspects of the successful end to end implementation process:

  • Demographic File Preparation: Ensure the data is complete and accurate and consolidated into the BUCK template

  • Transfer Preparation and Execution - Negotiate transfer terms with OFI, execute necessary transfer communications

  • Member Onboarding Support - Provide local Member Support teams with any documentation or support they need, support the sponsor, create required Member communications (support email, Member Booklet)

  • Registration - Create & collect registration docs to file with regulators, work with Sponsor to sign documents, create registration package and assist Sponsor in understanding their filing requirements (mail, online portal, costs)

  • Member Communications - create member (employee) communications to be distributed at various times during the onboarding process and files with regulators

  • Legal Documentation – create and draft legal plan documents required for regulatory purposes

What do you need to succeed:

Must-have

  • Experience in Group Retirement and Savings Industry

  • Strong knowledge of Group Savings plans and operational/process knowledge of plan set up processes and how interbank/OFI/Life Co. transfers work

  • Project management mind-set with ability to facilitate and manage multiple tasks in a high paced environment

  • High level of proficiency in written and oral communication skills as well as attention to detail

  • Organized and strong interpersonal skills

  • Fluent in French

** Nice-to-have**

  • Post-secondary education
  • RPA designation
  • Experience dealing with Pension Plan regulatory bodies

** What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Opportunity to collaborate with other business segments within the bank
  • Competitive compensation
  • Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
  • Flexible work/life balance
  • Working with a dynamic, high performing and engaging team committed to achieving superior result

***Please note this role is remote ***

_ Job Skills_ Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-28

Application Deadline:

2025-12-15

About RBC

Banking
10,000+

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/