Job Title: Parts & Service Department Manager

Location: Kamloops

Job Type: Full Time

Wage Range: The annual salary for this role is typically $85,000 to $150,000 per year and represents a range across all of PrairieCoast’s BC and Alberta locations. It is influenced by various factors, including job-related skills, experience, relevant training, and work location.

In compliance with the BC provincial government mandates, we are incorporating broad wage ranges into this posting to adhere to the wage transparency requirements. PrairieCoast equipment is a top performing John Deere dealership with 11 locations throughout Northern Alberta and British Columbia. Our employees are the backbone to our success and our most important resource. A significant portion of PrairieCoast equipment is owned by employees and we offer a RRSP and TFSA eligible Employee Share Ownership Plan.

We are committed to better serve our customers by providing premier products, superior service, and by embracing and utilizing technology. We value integrity, innovation, and passion.

Noteworthy Awards

• One of Canada’s Best Managed Companies™ each year since 2013
• One of Canada's Top Small & Medium Employers™ 2020, 2021 and 2022
• Recognition by John Deere as a top performing dealer in North America

We Offer

• A competitive compensation package with performance-based bonuses
• Extended health benefits including prescription, dental and vision coverage, visits to paramedical professionals, and life, disability, critical illness, and travel insurance
• A referral bonus program
• Annual sick pay allowance
• Annual boot allowance
• Employee discounts
• Employee assistance plan
• Peer recognition program
• Strong focus on training and leadership development
• Company contests and team building events
• The opportunity to interact with leaders of the company

We Support

Every person and every task creates the bigger picture that is PrairieCoast equipment.

We Celebrate

Our people are what make our world go round – and we love celebrating their achievements.

We're Ambitious

From the field to the desk, we are constantly challenging ourselves to be the best we can be.

We're Committed

Our employees have the opportunity to invest in PrairieCoast. The result? A significant portion is employee owned.

As a Parts And Service Department Manager You Will Be responsible for managing parts and service operations and personnel within the dealership. The manager maximizes return on investment by optimizing department processes and ensures internal and external customer satisfaction. The manager grows profitable service labor sales and profitable parts sales and exercises disciplined expense control. The manager attracts, retains and develops talent, promotes the company’s culture and core values, and ensures a positive work environment.

The Ideal Candidate Will Have

• 3+ years’ experience in Parts and / or Service Department operations
• Familiar with John Deere and competitive products, direct John Deere experience is preferred
• Previous management or supervisory experience
• Excellent customer service skills
• Basic understanding of financial principles relative to Parts and Service Department operations
• Ability to analyze and interpret internal reports
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends

We’ve built a solid team that is the driving force of our success. Are you ready to join us?

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