About the role
Code : CL-260
Location : Canada - Remote
Experience Required : 10+ years of overall SAP experience, with at least 5+ years in a Delivery Manager / Account Lead/ Senior Manager role.
Job Description
The SAP Operations Senior Manager will oversee the end-to-end delivery of key SAP projects and manage
strategic client accounts for CloudLabs. This role demands a strong blend of delivery leadership,
stakeholder management, and deep SAP expertise. The ideal candidate will serve as the primary point of contact for clients, ensuring projects are executed on time, within budget, and aligned with CloudLabs’
quality standards.
Area Responsibilities:
Account Management:
- Manage key client accounts, building long-term trusted relationships.
- Drive account growth by identifying new opportunities within existing clients.
- Act as a single point of contact for client communications, escalations, and governance.
- Lead end-to-end project delivery across SAP initiatives, ensuring successful execution of project
scope, schedule, and budget.
Project Delivery:
- Oversee project teams (onsite/offshore) and ensure adherence to delivery methodologies and
best practices.
- Manage risk, issue resolution, and change control processes effectively.
- Engage with client leadership, internal teams, and CloudLabs executives to ensure alignment and
transparency throughout the project lifecycle.
Stakeholder Management:
- Provide timely project status updates, dashboards, and executive summaries to stakeholders.
- Facilitate steering committee meetings and review sessions.
Technical/Functional Oversight:
- Leverage SAP functional and/or technical expertise to guide project teams and ensure solution
quality.
- Support in scoping, estimating, and architecting SAP solutions.
- Ensure compliance with SAP and CloudLabs delivery standards.
- Mentor and guide delivery leads and consultants to drive performance excellence.
Leadership & Governance:
- Contribute to continuous improvement of delivery processes and methodologies.
- Support pre-sales and proposal development as required
About CloudLabs Inc
The technology world is heavily dotted with several providers. However, partnerships that truly create business value are few and far between. Tech Giants, zillion starter shops, product companies compete across the globe to find high-value opportunities. Chosen few manage to create their niche. One of these is CloudLabs. Founded by Umang Naik, CloudLabs started marking its growth trajectory in 2014. CloudLabs found its strength from Umang's deep leadership experience in SAP consulting and his ability to pivot complex transformational initiatives.
Within a short span, CloudLabs evolved from pure-play SAP consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development, & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations, & complex Integration initiatives for enterprises in the US, Canada, Australia, etc. Its proprietary approach - 'FLUID' provides its specialists the required tools and knowledge to create Configurable, Scalable, Undisruptive, and Iterative Solutions that build Incremental value for generating Higher Throughput. With offices in the US, Canada, Australia, & India, the Company is rapidly progressing and achieving success in many parts of the world. The team of competent professionals at CloudLabs is recognized for creating long-term business value for clients. Due to this, CloudLabs is the chosen partner for Enterprises seeking to expand and strengthen their presence in emerging growth markets like Brazil, Israel, Turkey, etc. The company has successfully implemented 300+ Strategic Transformation Projects. As a Strategic Planning & Implementation Partner for Global Companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. With the support of its deep bench of 180+ specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.
About the role
Code : CL-260
Location : Canada - Remote
Experience Required : 10+ years of overall SAP experience, with at least 5+ years in a Delivery Manager / Account Lead/ Senior Manager role.
Job Description
The SAP Operations Senior Manager will oversee the end-to-end delivery of key SAP projects and manage
strategic client accounts for CloudLabs. This role demands a strong blend of delivery leadership,
stakeholder management, and deep SAP expertise. The ideal candidate will serve as the primary point of contact for clients, ensuring projects are executed on time, within budget, and aligned with CloudLabs’
quality standards.
Area Responsibilities:
Account Management:
- Manage key client accounts, building long-term trusted relationships.
- Drive account growth by identifying new opportunities within existing clients.
- Act as a single point of contact for client communications, escalations, and governance.
- Lead end-to-end project delivery across SAP initiatives, ensuring successful execution of project
scope, schedule, and budget.
Project Delivery:
- Oversee project teams (onsite/offshore) and ensure adherence to delivery methodologies and
best practices.
- Manage risk, issue resolution, and change control processes effectively.
- Engage with client leadership, internal teams, and CloudLabs executives to ensure alignment and
transparency throughout the project lifecycle.
Stakeholder Management:
- Provide timely project status updates, dashboards, and executive summaries to stakeholders.
- Facilitate steering committee meetings and review sessions.
Technical/Functional Oversight:
- Leverage SAP functional and/or technical expertise to guide project teams and ensure solution
quality.
- Support in scoping, estimating, and architecting SAP solutions.
- Ensure compliance with SAP and CloudLabs delivery standards.
- Mentor and guide delivery leads and consultants to drive performance excellence.
Leadership & Governance:
- Contribute to continuous improvement of delivery processes and methodologies.
- Support pre-sales and proposal development as required
About CloudLabs Inc
The technology world is heavily dotted with several providers. However, partnerships that truly create business value are few and far between. Tech Giants, zillion starter shops, product companies compete across the globe to find high-value opportunities. Chosen few manage to create their niche. One of these is CloudLabs. Founded by Umang Naik, CloudLabs started marking its growth trajectory in 2014. CloudLabs found its strength from Umang's deep leadership experience in SAP consulting and his ability to pivot complex transformational initiatives.
Within a short span, CloudLabs evolved from pure-play SAP consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development, & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations, & complex Integration initiatives for enterprises in the US, Canada, Australia, etc. Its proprietary approach - 'FLUID' provides its specialists the required tools and knowledge to create Configurable, Scalable, Undisruptive, and Iterative Solutions that build Incremental value for generating Higher Throughput. With offices in the US, Canada, Australia, & India, the Company is rapidly progressing and achieving success in many parts of the world. The team of competent professionals at CloudLabs is recognized for creating long-term business value for clients. Due to this, CloudLabs is the chosen partner for Enterprises seeking to expand and strengthen their presence in emerging growth markets like Brazil, Israel, Turkey, etc. The company has successfully implemented 300+ Strategic Transformation Projects. As a Strategic Planning & Implementation Partner for Global Companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. With the support of its deep bench of 180+ specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.