About the role
About Spark
TELUS Spark Science Centre (Spark) is a registered educational charity dedicated to entertaining and inspiring people of all ages through creative encounters with science, technology, engineering, math, and art. Spark exists to lift people up through the power of curiosity.
Calgary’s science centre has been sparking curiosity since 1967 and today is a leader in science engagement and experiential learning. Home to Western Canada’s largest dome theatre, the Digital Immersion Gallery, VR experiences, and hands-on learning environments such as Steven’s Lab, Spark brings science to life in unexpected ways. From our robotic dog Flint to Canada’s first robot-coaster, R05iE, and a 15-acre outdoor park exploring the science of the developing brain, Spark is a hub for creativity, discovery, and community connection.
Position Overview
Spark is currently recruiting a permanent, hourly Coordinator, Sales and Events. The role reports directly to Manager, Sales and Events.
The Specialist, Sales and Events will work on planning and executions of facility’s externally booked various events for food and beverage service of events, inventory control, assisting in scheduling, and working directly with various teams while achieving the required outcomes with time spans of up to 1 year.
Key Responsibilities
Sales & Client Management
- Respond to inbound inquiries via phone and email in a timely, professional manner
- Prepare and present event estimates and proposals to prospective clients
- Guide clients through the booking process, answering questions and recommending solutions to meet their needs
- Identify opportunities to enhance bookings through add-ons, upgrades, and tailored event solutions
- Maintain accurate and up-to-date client and booking information within event management systems
- Support the conversion of inquiries into confirmed bookings, contributing to departmental revenue goals
Event Planning & Coordination
- Own and manage assigned events from post-contract planning through execution and final billing
- Oversee event logistics including timelines, room setups, vendor coordination, and internal alignment
- Prepare and maintain event documentation including BEOs, estimates, invoices, and contracts
Event Execution & Operations
- Act as the on-site lead for events, providing direction, decision-making, and real-time problem solving
- Collaborate with internal teams including Food & Beverage, AV, Exhibits, Custodial, Security, and Guest Experience
- Ensure all elements of the guest journey meet Spark’s service standards
- Proactively identify and resolve issues that may impact guest experience or event success
Team & Operational Support
- Support inventory coordination and event-related resources as required
- Contribute to a high-performing, collaborative team environment
- Ensure compliance with health, safety, and operational policies
- Other duties as assigned
Qualifications & Experience
- 2 - 4+ years of experience in event planning, event operations, hospitality, or a client-facing sales role, preferably in a venue environment
- Experience preparing proposals, estimates, or client-facing event documentation is strongly preferred
- Demonstrated ability to manage events from inquiry through execution
- Strong communication and interpersonal skills with a client-focused mindset
- Proven ability to balance multiple priorities in a fast-paced environment
- Experience with event management systems (Event Temple, Social Tables, Cvent, Caterease) is an asset
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to take initiative, solve problems, and make decisions independently
- Flexible schedule with availability to work evenings, weekends, and holidays
- A positive, solutions-oriented attitude and willingness to learn and adapt
- A clear criminal background check is required (this will be completed by Spark)
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Don't meet all the requirements? Studies have shown that women, people of colour, and persons with disabilities are less likely to apply to jobs unless they meet every single qualification. At Spark, we are dedicated to building a diverse and inclusive workplace so if you are excited about this role please apply! An excitement and passion for science can go a long way here so you may be just the right candidate for this or other roles.
Not the right fit? Search for Coordinator, Sales & Events jobs in Calgary, AB
About TELUS Spark Science Centre
We're a place for the curious. As Calgary's science centre, we ignite a sense of wonder and fuel a passion for Science, Technology, Engineering, Art and Math (STEAM). Collaboration, curiosity, courage and commitment are at the core of who we are. We're a place for people of all ages to discover the ‘why' behind the science.
TELUS Spark is a not-for-profit organization with a mission to be a role model and force for innovation that drives positive change. Our vision? A community transformed by a culture of curiosity, risk-taking and problem solving.
Charitable business number: 118781079 RR0001
Similar jobs you might like
About the role
About Spark
TELUS Spark Science Centre (Spark) is a registered educational charity dedicated to entertaining and inspiring people of all ages through creative encounters with science, technology, engineering, math, and art. Spark exists to lift people up through the power of curiosity.
Calgary’s science centre has been sparking curiosity since 1967 and today is a leader in science engagement and experiential learning. Home to Western Canada’s largest dome theatre, the Digital Immersion Gallery, VR experiences, and hands-on learning environments such as Steven’s Lab, Spark brings science to life in unexpected ways. From our robotic dog Flint to Canada’s first robot-coaster, R05iE, and a 15-acre outdoor park exploring the science of the developing brain, Spark is a hub for creativity, discovery, and community connection.
Position Overview
Spark is currently recruiting a permanent, hourly Coordinator, Sales and Events. The role reports directly to Manager, Sales and Events.
The Specialist, Sales and Events will work on planning and executions of facility’s externally booked various events for food and beverage service of events, inventory control, assisting in scheduling, and working directly with various teams while achieving the required outcomes with time spans of up to 1 year.
Key Responsibilities
Sales & Client Management
- Respond to inbound inquiries via phone and email in a timely, professional manner
- Prepare and present event estimates and proposals to prospective clients
- Guide clients through the booking process, answering questions and recommending solutions to meet their needs
- Identify opportunities to enhance bookings through add-ons, upgrades, and tailored event solutions
- Maintain accurate and up-to-date client and booking information within event management systems
- Support the conversion of inquiries into confirmed bookings, contributing to departmental revenue goals
Event Planning & Coordination
- Own and manage assigned events from post-contract planning through execution and final billing
- Oversee event logistics including timelines, room setups, vendor coordination, and internal alignment
- Prepare and maintain event documentation including BEOs, estimates, invoices, and contracts
Event Execution & Operations
- Act as the on-site lead for events, providing direction, decision-making, and real-time problem solving
- Collaborate with internal teams including Food & Beverage, AV, Exhibits, Custodial, Security, and Guest Experience
- Ensure all elements of the guest journey meet Spark’s service standards
- Proactively identify and resolve issues that may impact guest experience or event success
Team & Operational Support
- Support inventory coordination and event-related resources as required
- Contribute to a high-performing, collaborative team environment
- Ensure compliance with health, safety, and operational policies
- Other duties as assigned
Qualifications & Experience
- 2 - 4+ years of experience in event planning, event operations, hospitality, or a client-facing sales role, preferably in a venue environment
- Experience preparing proposals, estimates, or client-facing event documentation is strongly preferred
- Demonstrated ability to manage events from inquiry through execution
- Strong communication and interpersonal skills with a client-focused mindset
- Proven ability to balance multiple priorities in a fast-paced environment
- Experience with event management systems (Event Temple, Social Tables, Cvent, Caterease) is an asset
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to take initiative, solve problems, and make decisions independently
- Flexible schedule with availability to work evenings, weekends, and holidays
- A positive, solutions-oriented attitude and willingness to learn and adapt
- A clear criminal background check is required (this will be completed by Spark)
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Don't meet all the requirements? Studies have shown that women, people of colour, and persons with disabilities are less likely to apply to jobs unless they meet every single qualification. At Spark, we are dedicated to building a diverse and inclusive workplace so if you are excited about this role please apply! An excitement and passion for science can go a long way here so you may be just the right candidate for this or other roles.
Not the right fit? Search for Coordinator, Sales & Events jobs in Calgary, AB
About TELUS Spark Science Centre
We're a place for the curious. As Calgary's science centre, we ignite a sense of wonder and fuel a passion for Science, Technology, Engineering, Art and Math (STEAM). Collaboration, curiosity, courage and commitment are at the core of who we are. We're a place for people of all ages to discover the ‘why' behind the science.
TELUS Spark is a not-for-profit organization with a mission to be a role model and force for innovation that drives positive change. Our vision? A community transformed by a culture of curiosity, risk-taking and problem solving.
Charitable business number: 118781079 RR0001