Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Workplace Strategy and Transformation Office is looking for a Workplace Strategy Reporting Analyst. The Analyst conducts reporting analysis for the Workplace Strategy and Transformation team within the Strategy, Planning and Partnerships division to measure alignment of the overall Metrolinx workspace performance. They gather metrics and predefined KPI’s from our Integrated Workplace Management System (IWMS) and other key systems, compiles the data and prepares reports published within the team and the broader Metrolinx organization. This position will help drive action and support decision making for Metrolinx office workspace.

What will I be doing?

• Supports advancing business process improvements which include but are not limited to automated data synchronization
• Gathers, analyses, and interprets data related to workplace occupancy, space insights & trends, space utilization, and additional industry metrics
• Research and analyses data from various internal/external sources to identify solutions and opportunities to further improve Workplace Strategy reporting; prepares written analysis identifying key trends and issues and develops recommendations for improving the Workplace tool set
• Interacts and communicates with Workplace IWMS service provider (Tango Analytics) to gather performance reporting data and shares updates relevant to performance reporting and its processes
• Works with stakeholders across the organization including I&IT, HR, Finance and external stakeholders from Service Now and our IWMS vendor support the resolution of data discrepancies and data enhancements
• Develops an in-depth understanding of the business processes, assets, facilities, responsibilities, and interdependencies within Metrolinx

What Skills and Qualifications Do I Need?

• Completion of a degree in Business Administration, Information Technology, or related field – or a combination of education, training and experience deemed equivalent
• Demonstrated years’ experience or equivalent combination of education and experience as a reporting analyst and/or data analyst
• Certifications or Designations: Business Data Analytics Certification (CBDA) is an asset and LEAN Certification an asset
• Advanced knowledge of Excel, SQL, Power BI, and Python or other reporting tools
• Demonstrated ability and experience with data visualization tools (e.g., Power BI, Tableau)
• Microsoft Power Platform including Power Automate, Power Apps

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.