Company Description At Freedom , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Short Description

Job Description

• Stationed in Hamilton area, this role is responsible for O&M of BSS/Radio Network consisting of macro sites, small cells, microwave and fiber transmission, and indoor sites, L2/L3 switching/routing devices and DC equipment installed in Hamilton/St. Catherine/Welland/Fort Erie/Niagara Falls and neighbouring markets.
• The candidate should possess good knowledge of wireless, 3G/LTE/5G radio networks, IP and transmission backhaul networks.
• Participate in on call rotational schedule and emergency staff augmentation. This can involve working nights and on weekends.
• 24X7 availability. Respond to dispatch as required during service hours and on-call periods Participate in maintenance window (night work) for preventive and corrective activities and working on trouble tickets for service restoration work.
• Action assigned trouble tickets for minor/major/critical issues, minimize outage times and maintain MTTR SLA.
• Troubleshooting and implementing corrective actions on Radio and transmission network to restore outages and to eliminate factors which can cause service outages.
• Replacing field Access and Transport faulty parts and engaging rigging crew when required.
• Execute activities related to WO/CHGs from engineering for corrective and optimization actions.
• Perform Cell site acceptance with inhouse rollout teams or the vendors for new installs or network upgrades
• Transport network acceptance and testing from internal/external service provider (new or upgrade/downgrade) including RFC2544 testing
• Performing detailed call testing’s (TCM – Test Call Matrix) in the field required during Field and Core projects, to verify customer complaints, and to confirm/verify a certain KPI degradation in the network.
• Preventive Maintenance (PM) routine of Access and Transport nodes on the field including battery, call test, Radio network elements, microwave measurements, safety audit, LOS verification and site housekeeping (grass/snow).
• Responsible for site safety, performing site safety audits and maintenance and reporting any concerns to the site safety committee.
• Cell site spares and repair return management
• Maintain good relations with the landlords and property managers where our sites are installed.
• Perform non-routine activities requested by other teams or external groups (like RF Interference Detection).
• In addition to network maintenance activities within the assigned geographic area, this role may also require travelling to other markets/ cities to help with projects, emergency outages or to attend trainings.
• Should be comfortable working on rooftops and on ground equipment underneath towers (no climbing required or allowed beyond 10 feet)
• Some lifting of 50 lb equipment.

Qualifications

• Engineering in technical discipline or technical diploma from a recognized college or institution
• Strong knowledge of wireless (3G/LTE/5G) radio networks, IP and transmission backhaul networks (microwave and fiber) and DC power equipment.
• 3-5 years of technical O&M experience in wireless industry.
• Proficient in troubleshooting network faults on various access network vendor equipment.
• Working experience on Nokia, Cisco, Vertiv, Viavi equipment is preferred
• Working in on-call rotations, and be available to work outside working hours as and when needed for the network
• Excellent communication and team collaboration skills.
• Valid non-provisional full Ontario-issued driver’s license with clean record
• Working experience on Nokia Radio and Transmission network preferred

Additionnal Information

• Salary: Commensurate with qualifications and experience.
• Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
• Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
• Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
• At Freedom, we recognize your great work through a monthly & yearly Sales Excellence Awards Program, corporate line with provided service, device subsidy and discounts on Freedom products & services.
• Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
• Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
• This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness ! We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.