General information

ROC Rental Shop Technician

(Posting #2025.115S)

Department: Community Services

Division: Recreation Services

**Location:**ROC

**Status:**Seasonal (November 10, 2025 ¿ April 3, 2026)

**Hours of Work:**4 to 25 hours per week (4 to 8 hours per day)

Number of Positions: 2 - 3

Hourly Wage: $18.20 - $19.20 per hour

Training Rate:$17.60 per hour

Date Posted: September 19, 2025

Date Closing: October 19, 2025

Come work with us!

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.¿

Position Purpose

Responsible for overseeing the ROC rental shop operation, including; indirect supervision of Rental Shop Attendants, rental sales, education, fitting, inspections and repair/maintenance of all ski and snowboard rental equipment. For full details, please see attached job description.

Minimum Qualifications

• Minimum 18 years of age;

• Successful completion of Ski Binding Certification, within 1 month of date of hire (training to be provided upon employment);

• Knowledge of all ticketing and equipment rentals sales options;

• Current Certification in Basic First Aid and CPR is considered an asset;

• Previous supervisory experience is considered an asset;

How to apply

Qualified applicants are invited to submit a resume and cover letter, identifying the Job Title and Job ID#. Please apply by visiting the www.georgina.ca/careers no later than 11:59 pm on the closing date. The assessment process may include a practical test and/or interview.

Committed to diversity and a barrier-free environment

The Town of Georgina is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We encourage applications from people with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Team if you require an accommodation(s) and we will work with you to meet your needs throughout any stage of the process. Please be advised that this information will be treated in a confidential manner.

We thank all candidates for their interest, however only those being considered will be contacted.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. Further information concerning the collection of personal information should be directed to the Human Resources Manager, Town of Georgina, 26557 Civic Centre Road, Keswick, ON L4P 3G1 (905) 476-4301

JOB DESCRIPTION

Title:

Roc Rental Shop Technician

Position #:

1391

Department:

Community Services

Division:

Recreation Services

Reports To:

Direct Reports:

Recreation Services Supervisor

Rental Shop Attendant

Employee Group:

Sessional

Position Summary

Responsible for overseeing the ROC rental shop operation, including; indirect supervision of Rental Shop Attendants, rental sales, education, fitting, inspections and repair/maintenance of all ski and snowboard rental equipment.

Responsibilities

• Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;

• Daily operation of the rental shop, including lift tickets, ski and snowboard equipment rental sales & inquires;

• Supports guests with safe and proper ski and snowboard equipment fittings and ensures that all equipment is returned and inspected for future use;

• Accurate completion of liability waivers, ski and snowboard rental forms as well as securing and returning of security/damage deposit;

• Communicate with clients and public regarding snow school lesson opportunities and accident prevention relative to the alpine responsibility code;

• Adheres and implements all ski binding certification standards and any additional technical/safety standards provided by ski and snowboard manufacturers of the rental equipment in inventory.

• Ensures that proper cleaning and sanitization procedures are followed for all ski and snowboard equipment;

• Conducts regular maintenance of all ski and snowboard rental equipment as needed (i.e. waxing, sharpening, repairs, retirement, etc.), inspects equipment and tools before and after each usage and reports any safety concerns or recommendation for replacement to the Recreation Services Supervisor or designate.

• Assists with planning and facilitation of staff training sessions for all rental shop attendants in co-operation with the Recreation Services Supervisor or designate.

• Ensures that incident procedures are strictly adhered to at all times and reviews all accident/incident reports involving rented ski and snowboard equipment with Ski Patrol and Recreation Services Supervisor to determine if caused by equipment failure, improper usage, etc.;

• Responsible for ski and snowboard rental shop asset management and inventory (i.e. inspecting, updating, monitoring and decommissioning of existing equipment as well as assigning asset numbers and information to new equipment);

• Responsible for the recording, maintenance and safe keeping of risk management documentation such as waiver release forms, liability forms, safety checklists, pre-use inspections, work orders, maintenance and repair reports, etc.;

• Processes all point of sale purchases, and handles cash, credit and debit transactions in an accurate manner and balances daily sales to align with computer reports;

• Follows all specified cash handling procedures including; float reporting, cash reconciliation, and cash depositing;

• Answers all in person and telephone inquiries and responds to voicemails in a timely manner;

• Supports the delivery of site-specific events as required/requested;

• Maintains working area to ensure it is clean and presentable at all times;

• Performs administrative tasks to support the program as assigned by the Recreation Services Supervisor or designate.

• Participate in the Town's Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.

• Immediately report all, concerns, suspicious occurrences and hazardous conditions to the Recreation Services Supervisor or designate.

• Assists with coaching and evaluation of rental shop attendants to ensure all staff abide by rental shop and departmental policies and procedures and other applicable legislation;

The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed job description of the work requirements that may be inherent in the job.

Skill/Knowledge Requirements

• Minimum 18 years of age
• Ski and snowboard binding, mounting, and tuning experience is considered an asset.
• Successful completion of Ski Binding Certification, within 1 month of date of hire (training to be provided upon employment);
• Previous supervisory experience is considered an asset;
• Knowledge of all ticketing and equipment rentals sales options;
• Previous cash handling experience with accurate cash handling skills;
• Ability to work in and withstand cold temperatures and adverse weather conditions;
• Ability to work independently without close supervision, and also take direction and work co-operatively with all levels of staff;
• Effective conflict resolution, problem solving and critical thinking skills;
• Excellent customer service skills to deal effectively with the general public;
• Excellent communication skills, both oral and written.
• Strong organizational skills;
• Strong communication and interpersonal skills;
• Current Standard First Aid with CPR-C is considered an asset;