Watch Clerk, Permanent Full-Time
Top Benefits
About the role
Employment Opportunity:
Watch Clerk, Permanent Full-Time
RCMP and Lac La Biche County, Protective Services
Lac La Biche County is an organization driven by principles surrounding Excellence, Communication, Safety and Wellness, Collaboration, and Environmental Sustainability. Our employees enjoy the charm of working in the Lakeland Region, away from the hustle and bustle of the big city while still being able to enjoy a diverse, fast paced and fulfilling work environment. Our community is known to be one of the most diverse and unique communities in Alberta. Not only is it rich in history and culture, but it is also surrounded by forests, parks, lakes, and golden sand beaches!
We continuously strive to remain an employer of choice by offering a strong health and safety program, competitive pay, amazing benefits, opportunities for professional development, as well as many wellness initiatives that support a work/life balance. We also take pride in maintaining high standards surrounding equity, diversity, and inclusion in our workplace.
Purpose of the position
The Watch Clerk is a full-time position working with the RCMP Lac La Biche Detachment and may provide support to Lac La Biche County, Protective Services Division, therefore, this position reports to and is under the general guidance of the General Manager, Protective Services Division and Supervisor, Detachment Services. The Watch Clerk operates in a highly confidential environment, performing specialized clerical support duties requiring accurate data entry.
Technical Duties
Royal Canadian Mounted Police (RCMP), Lac La Biche Detachment
-
Prepare, complete and serve subpoena and prepare insurance letters.
-
Assist in preparation of Court packages and handle Crown requests.
-
Assists, tracks and releases criminal record checks and vulnerable sector checks submitted by the public.
-
Compiles information and data and prepares Motor Vehicle Collision Reports.
-
Provides radio dispatch communications with officers in police vehicles, other detachments, emergency personnel, and operators working with in the Operational Communication Centre.
-
Provides transcription services for documents, statements, and other items for investigation files, court documents.
-
Data entry and file management in PROS, CPIC, JOINT, AND PAT.
-
Other duties as approved by Lac La Biche County and RCMP.
Lac La Biche County, Protective Services
-
Provides informal dispatch services for Enforcement Services.
-
Provides information as requested for Protective Services, i.e., MVC filing.
-
Participates in committee meetings relevant to the role.
General Responsibilities:
-
Provides frontline receptionist duties – greets, assists and redirects in person, telephone and email inquiries. Provides excellent customer service with colleagues, customers, local stakeholders, and the public.
-
Sorts and distributes incoming/outgoing mail.
-
Drafts, seeks approval, proofreads, and distributes letters, memos, data, reports, applications, documents, forms, agendas/minutes, and other correspondence on behalf of the department.
-
Enters and retrieves data from internal/external online information systems.
-
Creates, inputs, and organizes related department files into computer databases and/or physical locations.
-
Fosters a positive work culture and contributes to building a collaborative team environment.
OH&S Responsibilities
-
Assume Emergency Management duties as assigned.
-
Promotes and models safety in the day-to-day operations of department.
-
Maintains awareness of and adheres to each respective organization’s OH&S policies and procedures by following responsibilities as outlined in the Health and Safety Manual.
-
Complies with each respective operations safe work procedures and the OH&S program requirements.
Records Management Responsibility
-
Complies with the Protection of Privacy and Access to Information Acts and the RCMP/Lac La Biche County records management policies, adhering to confidentiality measures in all practices.
EDUCATION, TRAINING, & EXPERIENCE:
- Certificate in Business Administration, or a related field. Diploma preferred.
- One to two years related administrative experience in protective/emergency services environment is preferred.
- Proficiency in MS Office Word, Excel, Outlook
- Accuracy and detail oriented
- Organizational and time management skills
- Ability and willingness to learn organizational software applications
- Data entry skills
- Minute taking skills
- Ability to work in a busy and noisy work environment; work under pressure in stressful situations.
- Experience in handling sensitive and confidential information.
- Performs other related duties as assigned.
LICENSES AND CERTIFICATIONS:
-
First Aid/CPR Certification.
-
Protection of Privacy and Access to Information Act Training.
-
Customer Service related training is an asset.
-
Class 5 Driver’s license.
WORK ENVIRONMENT:
Hours of Work: shift work including days, evenings and weekends
Ability to work in a fast paced environment with noise and distractions.
May be confronted with challenging customers in person and on the phone from time to time.
Location/Work Environment: Controlled physical office setting.
Successful candidate(s) are required to provide an RCMP Criminal Record Check, Class 5 Driver's Abstract, and related certifications.
If this sounds like you, please proceed with your application!
For more information regarding specific position responsibilities and required abilities/ qualifications, please refer to the attached job description (if applying outside of our Lac La Biche County website, the full Job Description will be available once you start your application process)
Position details:
- Salary range is: $65,518.40 - $85,196.80 ($31.98 - $40.96 hourly)
- Permanent full-time position
- 40 hour work week. Shifts may include days, evenings or weekends.
- Comprehensive benefits package, which includes:
-
- 100% employer paid Sun Life extended Health and Dental
- Long term disability benefits
- Life insurance
- Personal health leave, general illness leave, personal health leave, and other types of leaves to support work/life balance
- 15 days accrued vacation
- LAPP (municipal pension plan)
- Telus Health Employee Assistance Program
- Training & Development Opportunities
- $750 personal/health spending account
- All access pass to Bold Centre Multiplex and Pool
- Green Committee, Social Committee and Focus Indigenous Committee
- Great work culture!
- Lake life and affordable cost of living!
Competition Number: 43-CRW-25
Closing Date: November 5, 2025 at 4:30 p.m.
If applying outside of our Lac La Biche County website, interested candidates are invited to submit their cover letter and resume by clicking on the following link: https://llbc.startdate.ca/
Candidates from this competition may be used to fill future vacancies at the same classification level within the next 6 months.
We thank all interested applicants; however, only applicants selected for an interview will be contacted.
About Lac La Biche County
We are a municipal government office, eager to meet the challenges of tomorrow. Our employees are the cornerstone of our organization, and the key to achieving positive results for the community of Lac La Biche County. We are always seeking creative and skilled individuals with the ability to lead in our workplace.
Lac La Biche County is an area blessed with natural beauty in the form of an abundance of lakes, old growth forests, wildlife and excellent outdoor recreational opportunities. Main industries include oil and gas, forestry, tourism and agriculture.
Watch Clerk, Permanent Full-Time
Top Benefits
About the role
Employment Opportunity:
Watch Clerk, Permanent Full-Time
RCMP and Lac La Biche County, Protective Services
Lac La Biche County is an organization driven by principles surrounding Excellence, Communication, Safety and Wellness, Collaboration, and Environmental Sustainability. Our employees enjoy the charm of working in the Lakeland Region, away from the hustle and bustle of the big city while still being able to enjoy a diverse, fast paced and fulfilling work environment. Our community is known to be one of the most diverse and unique communities in Alberta. Not only is it rich in history and culture, but it is also surrounded by forests, parks, lakes, and golden sand beaches!
We continuously strive to remain an employer of choice by offering a strong health and safety program, competitive pay, amazing benefits, opportunities for professional development, as well as many wellness initiatives that support a work/life balance. We also take pride in maintaining high standards surrounding equity, diversity, and inclusion in our workplace.
Purpose of the position
The Watch Clerk is a full-time position working with the RCMP Lac La Biche Detachment and may provide support to Lac La Biche County, Protective Services Division, therefore, this position reports to and is under the general guidance of the General Manager, Protective Services Division and Supervisor, Detachment Services. The Watch Clerk operates in a highly confidential environment, performing specialized clerical support duties requiring accurate data entry.
Technical Duties
Royal Canadian Mounted Police (RCMP), Lac La Biche Detachment
-
Prepare, complete and serve subpoena and prepare insurance letters.
-
Assist in preparation of Court packages and handle Crown requests.
-
Assists, tracks and releases criminal record checks and vulnerable sector checks submitted by the public.
-
Compiles information and data and prepares Motor Vehicle Collision Reports.
-
Provides radio dispatch communications with officers in police vehicles, other detachments, emergency personnel, and operators working with in the Operational Communication Centre.
-
Provides transcription services for documents, statements, and other items for investigation files, court documents.
-
Data entry and file management in PROS, CPIC, JOINT, AND PAT.
-
Other duties as approved by Lac La Biche County and RCMP.
Lac La Biche County, Protective Services
-
Provides informal dispatch services for Enforcement Services.
-
Provides information as requested for Protective Services, i.e., MVC filing.
-
Participates in committee meetings relevant to the role.
General Responsibilities:
-
Provides frontline receptionist duties – greets, assists and redirects in person, telephone and email inquiries. Provides excellent customer service with colleagues, customers, local stakeholders, and the public.
-
Sorts and distributes incoming/outgoing mail.
-
Drafts, seeks approval, proofreads, and distributes letters, memos, data, reports, applications, documents, forms, agendas/minutes, and other correspondence on behalf of the department.
-
Enters and retrieves data from internal/external online information systems.
-
Creates, inputs, and organizes related department files into computer databases and/or physical locations.
-
Fosters a positive work culture and contributes to building a collaborative team environment.
OH&S Responsibilities
-
Assume Emergency Management duties as assigned.
-
Promotes and models safety in the day-to-day operations of department.
-
Maintains awareness of and adheres to each respective organization’s OH&S policies and procedures by following responsibilities as outlined in the Health and Safety Manual.
-
Complies with each respective operations safe work procedures and the OH&S program requirements.
Records Management Responsibility
-
Complies with the Protection of Privacy and Access to Information Acts and the RCMP/Lac La Biche County records management policies, adhering to confidentiality measures in all practices.
EDUCATION, TRAINING, & EXPERIENCE:
- Certificate in Business Administration, or a related field. Diploma preferred.
- One to two years related administrative experience in protective/emergency services environment is preferred.
- Proficiency in MS Office Word, Excel, Outlook
- Accuracy and detail oriented
- Organizational and time management skills
- Ability and willingness to learn organizational software applications
- Data entry skills
- Minute taking skills
- Ability to work in a busy and noisy work environment; work under pressure in stressful situations.
- Experience in handling sensitive and confidential information.
- Performs other related duties as assigned.
LICENSES AND CERTIFICATIONS:
-
First Aid/CPR Certification.
-
Protection of Privacy and Access to Information Act Training.
-
Customer Service related training is an asset.
-
Class 5 Driver’s license.
WORK ENVIRONMENT:
Hours of Work: shift work including days, evenings and weekends
Ability to work in a fast paced environment with noise and distractions.
May be confronted with challenging customers in person and on the phone from time to time.
Location/Work Environment: Controlled physical office setting.
Successful candidate(s) are required to provide an RCMP Criminal Record Check, Class 5 Driver's Abstract, and related certifications.
If this sounds like you, please proceed with your application!
For more information regarding specific position responsibilities and required abilities/ qualifications, please refer to the attached job description (if applying outside of our Lac La Biche County website, the full Job Description will be available once you start your application process)
Position details:
- Salary range is: $65,518.40 - $85,196.80 ($31.98 - $40.96 hourly)
- Permanent full-time position
- 40 hour work week. Shifts may include days, evenings or weekends.
- Comprehensive benefits package, which includes:
-
- 100% employer paid Sun Life extended Health and Dental
- Long term disability benefits
- Life insurance
- Personal health leave, general illness leave, personal health leave, and other types of leaves to support work/life balance
- 15 days accrued vacation
- LAPP (municipal pension plan)
- Telus Health Employee Assistance Program
- Training & Development Opportunities
- $750 personal/health spending account
- All access pass to Bold Centre Multiplex and Pool
- Green Committee, Social Committee and Focus Indigenous Committee
- Great work culture!
- Lake life and affordable cost of living!
Competition Number: 43-CRW-25
Closing Date: November 5, 2025 at 4:30 p.m.
If applying outside of our Lac La Biche County website, interested candidates are invited to submit their cover letter and resume by clicking on the following link: https://llbc.startdate.ca/
Candidates from this competition may be used to fill future vacancies at the same classification level within the next 6 months.
We thank all interested applicants; however, only applicants selected for an interview will be contacted.
About Lac La Biche County
We are a municipal government office, eager to meet the challenges of tomorrow. Our employees are the cornerstone of our organization, and the key to achieving positive results for the community of Lac La Biche County. We are always seeking creative and skilled individuals with the ability to lead in our workplace.
Lac La Biche County is an area blessed with natural beauty in the form of an abundance of lakes, old growth forests, wildlife and excellent outdoor recreational opportunities. Main industries include oil and gas, forestry, tourism and agriculture.