Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are First Nation, Inuit, or Métis; a woman; a person with a disability; or a visible minority, if they wish to receive hiring preference.

Specific Accountabilities

• Install, construct, and operate all equipment associated with the Northwestel Cable headend and signal distribution network, including satellite and IP programming.

• Perform regular maintenance, repair, performance testing, alignment, alterations, and adjustment on all headend and networking equipment associated with the signal distribution network and facilities in the delivery of Video, Voice and Data products and services.

• Monitor video and audio quality of services delivered on the HFC and Data networks.

• Maintain performance specifications, and with minimal supervision, initiate and complete comprehensive testing.

• Maintain headend inventory of spare equipment and prepare shipping logs, as needed.

• Maintain a safe and secure headend facility, adhering to company security policies and Health and Safety standards.

• Maintain required logs, records, and other documentation.

• Provide guidance and assist service technicians and other staff with technical problems.

• Assist with operational workflow, training, and quality assurance.

• Perform other duties as assigned.

Knowledge and Skills Required

• High school diploma or the equivalent, plus 2+ years technical or electronics school (diploma or certification) or the recognized equivalent in work experience and self-study.

• Cable or telecommunications technical experience with at least 3 years as a Service Technician or equivalent.

• Strong communications skills and ability to work both in a team environment and independently.

• Ability to make cable connections in tight spaces by bending, reaching, and twisting.

• Ability to operate appropriate computers, software, switches, routers, and test equipment associated with position.

• Ability to operate systems using Command Line Interface and familiar with both Windows and Linux operating systems.

• Ability to read general system layouts/plans from drawings and system maps.

• Ability to use hand tools.

• Knowledge of basic mathematics and electronics.

• Knowledge of Broadband communications systems, IP Networking, digital signal processing, and RF transmission.

• Knowledge of redesign and measuring voltage wiring, splicing skills (including fibre optic cables), bench sweep, and spectrum analyzer.

• Valid Class 5 driver's license.

What We Offer You

• Work in a collaborative and inclusive environment

• Gain exposure to all core HR functional areas

• Contribute to impactful programs and initiatives

• Enjoy opportunities for professional development and growth

• Health & Wellness Benefits, Pension Plan, Discounts

• Team Incentive Bonus

• Paid Vacation with a Vacation Travel Allowance

• Work-Life Balance

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.