Day-to-day Responsibilities Support Lead LSA in deployment of key large scale programs

Being able to look at data and analysis it – strong with data analysis

Attention to detail

Provide specialized L&D related research, evaluation, operations and reporting to support and advise businesses; analyzing and supporting the development and execution of L&D solutions

• Support Lead Learning Solution Architect (LSA) on execution of large pan-portfolio L&D initiatives and complex learning solutions for LOB specific initiatives,
• Support Lead LSA in deployment of key large scale programs; specifically in the launch of quarterly leadership development initiatives (partner with Leadership Development COE on learners inquiries, enrolments, manage learner attendance records).
• Identify and flag any risks to annual plan execution for escalation to Lead LSA

Interact with internal/external partners, organize meetings. (e.g. documentation of meeting minutes, following up on actions required by L&D partners, Centre of Excellence (COE), Practice Management team)

• Support Lead LSA to prepare project kickoff materials and support vendor onboarding for portfolio initiatives
• Oversight and submission of intakes that will engage COE and partners in support of L&D annual plan projects (e.g. Intakes to engage LMS team, HR DAR, Business Management, Program Support, SSG/ Vendor Management and Delivery), as recommended by Lead LSA.
• Manage ad-hoc business required LMS requests, as appropriate. Collaborate with LMS consultant and business course owners to define and obtain approval of LMS specification documents in preparation for program launch.
• Respond to business requests for available learning assets on specific topic or to develop a specific competency, or research access to learning program options through a vendor / off the shelf solution
• Perform research (both internal and external) as required to support and inform L&D analysis and recommendations (e.g. LMS course/ curriculum maintenance or retirement, contribute to building business case for portfolio initiative)
• Identify, recommend, and implement opportunities for process improvement (e.g. tools, fine tuning forms, tracking, reporting, etc.) to increase efficiencies in the execution of a learning solution.
• Support reporting related to budgeting, and workshop audience analysis (for training deployment)
• Conduct analysis, evaluation / assessment and review of learner consumption and success measures related to L&D annual plan
• Support problem resolution of daily escalations re: course exemptions, course functionality issues within the portfolio learning curriculum. Liaise with stakeholders in L&D or business teams to resolve.

Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk activities as necessary Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience

MUST-HAVE Skills Coordination in the L&D space

knowledge of LMS systems to be able to review data & perform analysis

translate findings to PowerPoint for executive consumption

Previous experience with MS Applications (Word, Excel, PPT, Outlook)

Strong communication skills

Strong Organizational skills

Self-starter and taking initiative

Skills : Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently, prioritize tasks and manage time.